Stake Review 2026: Is it legit? CGA certificate “Active” since Jun 9, 2025, register “Assessment in progress”, expiry Jun 9, 2026
Stake is a crypto casino and sportsbook run by Medium Rare N.V. under Curaçao license OGL/2024/1451/0918. The CGA’s certificate says “Active”, licensed since June 9, 2025, while its register gives an expiry date of June 9, 2026 and the status “Assessment in progress”. The stake.com footer shows no license seal. You wager every deposit once before you withdraw, pay a fixed fee per coin and can get 3.5% rakeback from day one. Stake names no ADR body. Our bet feed capture stopped on Jul 21, 2026, and our real-money tests are coming soon.
- Any time (Terms §4.8)
- Per coin (1 USDT)
- Not given for crypto
- 45 territories
17,756 bets
captured in 29 hours
Jul 20–21, 2026 · collection stopped
21 sections
Stake FAQ: what people ask, answered up front
Is Stake legit?
The CGA’s two records disagree. Its certificate shows OGL/2024/1451/0918 for Medium Rare N.V. as “Active” since June 9, 2025. Its register gives an expiry date of June 9, 2026 and the status “Assessment in progress”. Stake names no ADR body.
See the license record →Who owns Stake?
Medium Rare N.V., a Curaçao company established in 2017 (company number 145353). Two Cyprus subsidiaries, Medium Rare Limited and MRS Tech Ltd, act as payment agents. Stake’s documents name no directors or beneficial owners.
See the operator record →What is the Stake welcome bonus?
It’s 3.5% rakeback from day one, with a valid affiliate code entered within 24 hours of signing up. Without one, rakeback unlocks at Bronze after $10,000 wagered. The casino promotions page lists no welcome or deposit match offer.
See the rewards →What is the Stake deposit bonus wagering requirement?
It varies by affiliate and bonus type. Stake’s example is 30x deposit plus bonus, so $100 plus a $100 bonus means $6,000 wagered. Games count at a 4% house edge, and 1,493 titles are blocked while it runs.
See the bonus rules →What is the max cashout on a Stake bonus?
Stake doesn’t publish one. Neither the Deposit Bonus Requirement policy nor Terms §12 caps what a bonus pays out, and neither sets a minimum deposit. The weekly bonus can be withdrawn as long as it’s above the minimum withdrawal.
See the bonus rules →How much rakeback does Stake pay?
3.5% of the house edge on casino games, 3.5% of the rake on poker and 3.5% of a sports bet’s theoretical value at a 3% edge. You can claim it from the VIP page at any time.
See the rewards →What are the Stake VIP levels?
15 levels, from Bronze at $10,000 wagered to Obsidian at $1,000,000,000. Platinum adds daily reloads, and Platinum IV, at $2,500,000, brings a VIP host. Sports bets count 3x toward progress.
See the VIP ladder →Is Stake provably fair?
Yes, for its Originals, by its provably fair pages. Each result comes from HMAC_SHA256 over a server seed, your client seed, a nonce and a cursor, and you see the server seed’s hash before you bet. Our feed data carries no seeds to check.
See the games chapter →What is the house edge at Stake?
“The majority of our games have between a 3.5% to 4.5% house edge”, by Stake’s own bonus policy. It publishes no per-game table for its Originals and can change a slot’s house edge without notice (Terms §10.5).
See the games chapter →Does Stake have an app?
No. Stake has no iOS or Android app. It runs as a web app you add to your home screen.
See the games chapter →Can you tip other players on Stake?
Stake’s documents disagree. Terms §7.12 says funds can’t be transferred to another player’s account, but the Coin Mixing Policy and the help center describe tips once your deposit is wagered, and 2FA secures them.
See the payments chapter →What are Stake’s official mirror sites?
playstake.club, playstake.info, playstake.io and playstake.casino, by the help center. They share your account, balance and VIP progress. Getting around a geo-block by any route still breaches the Terms (§14.3).
See the operator record →How current is this Stake data?
The bet data isn’t current. The capture covers Jul 20–21, 2026, and collection stopped on Jul 21, 2026, 64 days behind our newest capture. Stake’s documents were read on Oct 4, 2026, and stake.com was live that day.
See the capture window →Does the data show Stake’s RTP?
No. The feed shows a payout ratio of 129.50% across 17,756 settled bets. That is not a game’s RTP, a house edge or a forecast for any game.
See how the ratio moves →Why does Stake’s feed show more paid out than staked?
Because a public feed is a selected slice of play. One bet paying $2.5M on $1,001 of stake moves the capture from 129.50% to 126.11%, and it stays at 104.84% without the top 100.
See the full ladder →What games are in the Stake data?
The feed shows 846 titles across three source surfaces. 66.46% of bets were third-party casino games, 31.44% Stake’s own games and 2.10% multiplayer. That is what was played in this window, not a catalog.
See the games chapter →How many players are in the Stake data?
Nobody can count them. 84.66% of captured bets carry no player identity, including every third-party bet. With no stable account key, there is no player count and no concentration measure here.
See the identity coverage →Why is Stake missing from your casino rankings?
The Stake capture is too short. Every cross-casino board here needs at least 108 hours of overlapping data, and this window is 28.7. It never reached the trailing seven-day mode.
See the capture window →
Stake at a glance
Stake runs on Curaçao license OGL/2024/1451/0918, held by Medium Rare N.V., a Curaçao company established in 2017 (company number 145353). The CGA’s certificate and its register both match the holder and the number. The certificate says “Active”, licensed since June 9, 2025, and approves stake.com. The register, updated October 2, 2026, dates the license from December 9, 2025 to June 9, 2026 and gives it the status “Assessment in progress”. Stake bars residents of 45 territories, the US, the UK, Australia, France, Germany and Ontario among them.
The welcome offer is 3.5% rakeback from day one with an affiliate code, and the casino promotions page lists no deposit match. Every deposit has to be wagered once before you withdraw or tip it, each coin carries a fixed withdrawal fee, and there is no withdrawal maximum. Complaints go to support, then the courts of Curaçao, and Stake names no ADR body.
Our Stake bet data rests on 17,756 settled bets from 9 active UTC hours of a 28.7-hour window. Then our collector stopped on July 21, 2026 and never resumed, 64 days before the newest capture on this site. The casino itself is still live: stake.com opened normally when its documents were read on October 4, 2026.
Most casinos here get a full week of data, and Stake gets parts of two days. The sample is clean, with a paired dollar stake and payout on every bet and every split adding up. It supports one finding, and that is the only one this review draws from it.
- Curaçao Gaming Authority
- OGL/2024/1451/0918
- Medium Rare N.V. · Curaçao registration number 145353
- 45 territories
- Oct 4, 2026
- 17,756
- Jul 20–21, 2026
- 29 hours
Stake screenshots: the logged-out lobby on desktop and mobile
stake.com, logged out, Oct 3, 2026.
Stake pros and cons
Pros
- Every deposit wagered just once (1x) before you withdraw
- A published minimum and fee for each of 21 coins, and no withdrawal maximum
- 3.5% rakeback on casino, poker and sports, claimable any time
- Self-service deposit, loss and wager limits that take 24 hours to raise
- A published provably fair scheme with your own client seed
- License number and holder match the CGA certificate and register
Cons
- The CGA register gives a June 9, 2026 expiry and “Assessment in progress”, while the certificate says “Active” since June 9, 2025
- No license seal and no license number in the stake.com footer
- No ADR body, and Terms §13.1 calls management’s decision final
- A fixed fee on every withdrawal, 1 USDT on a 2.5 USDT minimum
- Deposit bonus WR varies by affiliate, and 1,493 titles are blocked while one runs
- Card tables and currency lists still name six countries the Terms bar
- Bet feed collection stopped Jul 21, 2026 after 9 active hours
What to check before you deposit at Stake
1Does Stake accept players where you live?
45 territories blocked
Stake’s list (Terms §14.3) includes the US, the UK, Australia, France, Germany, Spain, the Netherlands and Ontario. A VPN breaches the Terms, and the list changed four times since July 2025.
See the evidence →Check the list and your local law before you sign up.
2What do you need before you withdraw?
Every deposit wagered 1x
You wager each deposit once before you can withdraw or tip it, crypto and fiat alike. KYC can still stop a withdrawal. The AML policy suspends every account for full KYC at a threshold Stake doesn’t publish.
See the evidence →Wager each deposit once, and keep your ID ready before a big withdrawal.
3Is Stake’s license current?
Two CGA readings
The CGA certificate says “Active” for OGL/2024/1451/0918, licensed since June 9, 2025. The CGA register gives an expiry date of June 9, 2026 and the status “Assessment in progress”, which it never defines. Neither publishes a renewal date.
See the evidence →Check the certificate and the register yourself before a big deposit.
4How old is the bet data on this page?
64 days
The capture covers Jul 20–21, 2026, and collection stopped there. Casinos captured in the same batch run to Sep 23, 2026, so no feed figure here describes Stake now.
See the evidence →Read every feed figure as a fact about parts of two past days.
How we checked Stake
These are the checks behind this review, each with its date. The numbers come from Stake’s public bet feed and the rules from its own documents. Our method
- License checked at the regulator
The CGA’s certificate and register match Stake’s Terms on holder, number and company number. The certificate says Active, licensed since June 9, 2025. The register gives an expiry date of June 9, 2026 and the status “Assessment in progress”.
- Operator documents read
35 documents from Stake’s terms, help center and policies, each one linked under Sources.
- Public bet feed captured
17,756 bets over 29 hours, Jul 20–21, 2026. Source: House bets feed · 3 sections.
Coming soon
We haven’t deposited at Stake yet. Each result will land here with its date and how long it took.
- Deposit
How long a crypto deposit takes to credit, on two networks.
- Withdrawal
How long a withdrawal takes to reach our wallet, and every fee on the way.
- Support chat
How fast a human replies in live chat, and whether the answer matches the terms.
- KYC check
What the casino asks for, when it asks, and how long approval takes.
Stake score: 7.6 out of 10
- License8.9Answered: how the license was checked, license number match, license holder and licensed domains. Conflicting or only pointed at: issue and expiry dates and licensing authority.
- Withdrawals7.7Answered: withdrawal fee, withdrawal limit, withdrawal coins, payout networks and deposit playthrough. Conflicting or only pointed at: processing time and minimum withdrawal. Not published: confirmations.
- KYC8.1Answered: what the terms require, when KYC is triggered, limits during a check and if you don’t verify. Conflicting or only pointed at: accepted documents. Not published: verification time.
- Complaints & self-exclusion4.4Answered: where a complaint starts and what the regulator says. Conflicting or only pointed at: self-exclusion. Not published: escalation route, complaint deadlines and named ADR body.
- Restricted countries9.1Answered: restricted countries, whether the list is complete, what the license covers, game provider blocks, what happens to the account, using a VPN and how location is checked. Conflicting or only pointed at: second list.
- Bonus terms5.9Answered: bonus offer, rakeback or reward rate, game contribution and forfeiture rules. Conflicting or only pointed at: wagering requirement and bonus expiry. Not published: max bet while wagering and max cashout.
- Public bet feed10.0The feed shows losing bets as well as wins, in dollars, so its totals can be checked.
Stake restricted countries: where can’t you play?
Stake bars 45 territories in Terms §14.3, and the ban covers anyone living in one or located in one. The US, the UK, Australia, Brazil, France, Germany, Italy, Spain, the Netherlands and the Canadian province of Ontario are all on it. This is Stake’s list, not legal advice.
Stake’s list keeps changing
The list changed four times since July 2025. Argentina joined in summer 2025, Croatia replaced Côte d’Ivoire early in 2026, Mexico replaced Switzerland by June 30, 2026, and Ireland joined after September 6, 2026.
Where Stake’s own pages disagree
The casino lobby’s FAQ, a marketing page, still names Switzerland among the places Stake is prohibited. The card deposit and withdrawal tables list South Africa, Ireland and Croatia. The lobby and the blog offer the Argentine and Mexican peso, and a betting limits article adds the Israeli shekel. The Terms bar all six.
- Terms §14.3: 45 territories. Stake’s only list. Sanctions lists apply on top (§14.2), and the AML policy adds the Crimean region of Ukraine.
- VPNs: Not allowed. A VPN or proxy breaches the Terms (§14.4). Stake checks device properties, geo-location and IP masking, and compares device time zones with restricted countries.
- Game blocks: NetEnt only. NetEnt games are blocked in 50 territories, and the Universal Monsters games play only in 31 listed ones.
Restricted countries list
Stake doesn’t accept players from these 45 territories.
- Afghanistan
- Argentina
- Austria
- Australia
- Belgium
- Brazil
- Cayman Islands
- Colombia
- Croatia
- Cuba
- Curaçao
- Czech Republic
- Cyprus
- Democratic Republic of the Congo
- Denmark
- France
- Germany
- Greece
- Iran
- Iraq
- Ireland
- Israel
- Italy
- Liberia
- Libya
- Lithuania
- Malta
- Mexico
- Netherlands
- North Korea
- Ontario
- Peru
- Poland
- Portugal
- Serbia
- Slovakia
- South Africa
- South Sudan
- Spain
- Sudan
- Syria
- Sweden
- United Kingdom
- United States
- Zimbabwe
Who owns Stake, and is its license real?
Medium Rare N.V., a Curaçao company established in 2017 (company number 145353), runs Stake under Curaçao Gaming Authority license OGL/2024/1451/0918. The CGA’s certificate and its register, updated October 2, 2026, list the same holder, number and company number. Open the CGA certificate
Stake license dates and status
The certificate reads “Application status: Granted. License status: Active.” and says Medium Rare N.V. has been licensed “since 09/Jun/2025”. It prints no expiry date. The register dates the license from December 9, 2025 to June 9, 2026 and gives it the status “Assessment in progress”. Open the CGA register
On October 4, 2026, the day both were read, the register’s expiry date was almost four months in the past. The register defines none of its statuses, and 283 of its 666 rows carry this one. Neither the CGA nor Stake publishes a renewal date, and the register page says its overviews “do not guarantee the current validity of the licenses”.
Medium Rare N.V. has no entry in the CGA enforcement register. Stake’s Terms and AML policy say it “is licensed by the Curaçao Gaming Authority”, with no dates.
No license seal on stake.com
The stake.com footer names Medium Rare N.V. and prints no license number. Its seal slot was empty on October 4, 2026 and in every archived homepage back to January 2025, so the site links no CGA certificate. The CGA’s portal still serves one at the id that matches the license number, and it approves one domain, stake.com. The four mirrors the help center calls official aren’t on it.
The footer’s two images, a GameCheck seal and a “Tanzanite certification”, aren’t license records. GameCheck’s seal is about a sample of games, not the license.
Two names for one regulator
Terms §1.1 and AML policy §1 say the Curaçao Gaming Authority, while AML policy §2 still cites the “Curaçao Gaming Control Board”, and so does the certificate itself. The CGA says that under the LOK, the GCB is referred to as the Curaçao Gaming Authority, so both names mean the same body.
Stake’s payment agents and mirror sites
Two Cyprus companies act as payment agents, Medium Rare Limited (HE 410775) and MRS Tech Ltd (HE 477481), and the Terms call both “wholly owned subsidiaries” of Medium Rare N.V. (§1.1). The help center names four official mirrors, playstake.club, playstake.info, playstake.io and playstake.casino, which share your account, balance and VIP progress.
Stake ownership: still to verify
- Directors: Not named in Stake’s documents
- Beneficial owners: Not named in Stake’s documents
- Medium Rare N.V.
- 145353 (Curaçao)
- OGL/2024/1451/0918
- Curaçao Gaming Authority
- “Active” since Jun 9, 2025
- “Assessment in progress”
- Issued Dec 9, 2025, expires Jun 9, 2026
- stake.com
- None on the site
- 2017
License
- Curaçao Gaming Authority
- OGL/2024/1451/0918
- Medium Rare N.V. · Curaçao registration number 145353
- Checked at regulator
Stake KYC: when does Stake ask for ID?
Stake can ask for any KYC document “at any time” and restrict play, payments or withdrawals until you send it (Terms §4.8). Its AML policy collects basic details, such as your name, address, country or date of birth, before it issues a deposit address. Once an account reaches a withdrawal threshold set by its risk rating, Stake suspends it until KYC is done, and no figure is published.
Stake KYC documents
ID means a passport, or a national ID card or driver’s license with both sides shown. It must be valid for at least 3 months, in Latin script and photographed in color. Proof of address is a utility bill, bank statement or tax letter issued within six months, and the help center explains how to take a selfie with your ID. Nigeria, India and Japan have their own document lists.
The help center accepts internet bills as proof of address, and the blog KYC guide says Stake doesn’t.
Stake source of funds and wallet screening
A red flag suspends the account while Stake asks for your ID, source of funds and source of wealth (AML policy §5.1). Every crypto deposit and withdrawal runs through Chainalysis, and Stake can refuse to pay out to high-risk addresses and blocks mixers and tumblers. Stake blocks users who don’t send requested ID.
What Stake verification unlocks
Chat Rain needs completed ID verification and $3,500 wagered in the last 7 days, and the birthday bonus needs ID verification before your birthday. No review time is published.
- Not published
- Not published
- Basic details, verified email
- Account blocked or closed
Stake withdrawals: what has to happen before you cash out?
You have to wager every deposit once (1x) before you can withdraw or tip it, crypto and fiat alike. A withdrawal made without it “will be invalid”, and a progress bar on the withdrawal page tracks it. Swap Crypto counts as a withdrawal plus a new deposit, so swapped coins carry their own 1x, and sports bets count once they settle.
Stake withdrawal fees and minimums
Every withdrawal carries a fixed fee per coin, taken from your balance: 1 USDT on a 2.5 USDT minimum, or 0.00001571 BTC on a 0.00002504 BTC minimum. The live figures show at the bottom of the withdrawal screen, and Terms §8.9 lets Stake charge a fee at its discretion. There is no withdrawal maximum, but larger amounts may be held for manual processing.
How long Stake withdrawals take
The help center gives no crypto payout time. The blog, a marketing page, says crypto withdrawals “should be processed immediately”. Bank transfers and card payouts take up to 3 business days, and Stake can delay or decline a withdrawal while it investigates (Terms §8.2).
Stake coins, networks and fiat
Stake pays out in 21 coins, with USDT on five networks (ERC-20, BEP-20, Polygon, TRC-20 and Solana). Arbitrum, Optimism and Base aren’t supported, and coins sent on an unsupported network aren’t credited. Visa and Mastercard work in selected local currencies, Moonpay and Swapped sell crypto inside the wallet, and the Vault keeps funds behind your password, verified email and 2FA.
Tipping and the ban on transfers
Terms §7.12 says funds “cannot be transferred” to another player’s account, and the AML policy says Stake “prohibits peer-to-peer account transfers”. The Coin Mixing Policy and the help center still describe tipping another account once your deposit is wagered.
What the Stake feed holds about money
Stake’s feed settles bets in 27 currencies, and our collector converts each bet to USD so they add up. The $72.6M of stake here is a normalized total of visible bets, not money anyone deposited, and the capture has no deposit, withdrawal or balance row.
- None for crypto
- Per coin, 1 USDT
- Each deposit wagered 1x
- None
Stake minimum withdrawals and fees, in the coin (help center, Oct 4, 2026)
The live minimum and fee show at the bottom of the withdrawal screen. The blog lists a lower ETH minimum than this table.
Stake rakeback, bonuses and VIP: what are they worth?
Stake’s welcome offer is 3.5% rakeback from day one. You get it by entering a valid affiliate code within 24 hours of opening your account, and the casino promotions page lists no deposit match. Without a code, rakeback unlocks at Bronze, after $10,000 wagered. It pays 3.5% of the house edge on casino games, 3.5% of the rake on poker and 3.5% of a sports bet’s theoretical value, and you can claim it from the VIP page at any time.
Stake deposit bonuses and WR
Deposit bonuses come through affiliates, and the WR “varies depending on your affiliation and the bonus type”. Stake’s own example is 30x deposit plus bonus, so a $100 deposit with a $100 bonus means $6,000 wagered. Games count at a 4% house edge, so a 1% edge game counts $0.25 per $1.
While the requirement runs, you can’t withdraw or tip, and 11 studios and 1,493 titles are off limits, including 24 Stake Originals and Stake Poker. No max bet, max cashout or minimum deposit is published for a bonus.
When Stake bonuses expire
Terms §12.10 lets Stake cancel any bonus not claimed within its claiming period or 60 days, whichever is shorter. The help center gives weekly bonus links and monthly coupons 3 months.
Stake VIP levels and the VIP host
The VIP program runs from Bronze at $10,000 wagered to Obsidian at $1,000,000,000, 15 levels in all, and sports bets count 3x toward progress. Weekly and monthly bonuses start at Bronze, daily reloads at Platinum, and a VIP host from Platinum IV, at $2,500,000 wagered.
Stake races, raffles and promotions
The Daily Race pays $100,000 every 24 hours across casino and sportsbook, and the Weekly Raffle pays $75,000, with one ticket per $1,000 wagered. On October 4, 2026 the casino promotions page also listed Stake vs Eddie ($50,000), Conquer the Casino ($75,000) and Wheel Wars ($150,000 a month).
- 3.5% rakeback
- Varies by affiliate
- $100,000 a day
- 15, up to Obsidian
- The VIP article promises “more than 15 different levels” and lists 15
Stake VIP levels and the wagering each needs (help center)
One help article counts $10,000 wagered as 10,000 points. Sports bets count 3x toward progress.
Stake games and Originals: what gets played most?
Stake’s lobby calls its catalog “1000+ casino games” and, on the same page, “6,000+ casino games” from “260+ software publishers”. Its provably fair page names 26 Stake Originals. The bonus-exclusion list names Crash, Slide, Dragon Tower and Zoo as Originals too, and the provably fair page leaves those four out. There’s no iOS or Android app, and Stake runs as a web app you add to your home screen.
Stake provably fair
Stake publishes a provably fair scheme for its Originals. Each result comes from HMAC_SHA256 over a server seed, your client seed, a nonce and a cursor. You see the server seed’s hash before you bet, rotating it reveals the old seed, and you can set your own client seed. Stake points to provablyfair.me for outside checks. Read Stake’s provably fair page
Stake house edge and bet limits
Stake says “the majority of our games have between a 3.5% to 4.5% house edge” and publishes no per-game table for its Originals. It can change a slot’s house edge “at our sole discretion and without prior notice” (Terms §10.5). Those are Stake’s own figures, not measurements. Originals take bets from $0.0001, up to 100 BTC a bet with a max profit of 20 BTC.
What gets played in the Stake feed
Stake’s feed logged 846 titles across three source surfaces in 9 hours. 66.46% of the bets were on third-party games that name no software studio. That is one interrupted day of play, not the live catalog.
Stake third-party games in the feed
66.46% of captured bets are third-party casino bets across 816 titles, and not one carries a public name. They name no software studio either, so this review ties none of those titles to a studio. The 846 titles fall into 11 game families, and third-party families come from generic game-icon categories.
Stake Originals in the feed
Stake’s own games, the CasinoBet bets plus the Multiplayer Crash and Slide bets, carried a third of the feed. The feed carries no seed, nonce or commitment, so no captured result can be checked against Stake’s provably fair scheme here.
Stake betting currencies
27 currencies settled bets in this window: 3 stablecoins, 10 crypto assets and 14 fiat currencies, led by USDT at 53.08%. Native amounts stay in their own currency, and cross-currency totals use the normalized USD values.
Stake’s source surfaces: bets, games and how many carry a name
CasinoBet is the surface that names Stake or the provider outright. Third-party bets name no software studio. Multiplayer Crash and Slide keep their own source types.
What responsible gambling tools does Stake offer?
Stake offers deposit, loss and wager limits under Stake Smart. Setting or lowering one takes effect at once, and raising or removing one takes 24 hours. Deposit limits are daily only, and crypto deposits above the limit wait in a withholding balance until it resets.
Stake self-exclusion
Self-exclusion is self-service under Stake Smart, indefinite only, with a minimum of 6 months. It never ends on its own. After 6 months you can ask support@stake.com for a return-to-play review. Wagers and rewards made during an exclusion are forfeited, and no document says what happens to your balance, so cash out first.
Break in Play and product exclusions
Break in Play locks the account for a set period and reopens on its own. Stake Smart lists 1 day, 1 week or 1 month, and the help article adds 2 days. You can also block the casino or the sportsbook for 24 hours up to indefinitely, and poker through support.
Two routes to the same tools
The casino lobby, a marketing page, tells you to contact support to close your account, take a break or self-exclude. The help center puts all of them in your account, with “no need to contact support” for closure.
Stake can also self-exclude an account itself if it decides gambling may not be safe for you. It links seven help groups, including Gamblers Anonymous, Gambling Therapy, BetBlocker and Gamblock, and supports 2FA and passkeys.
Stake player identity in the feed
84.66% of captured bets carry no player identity, so this review counts no players. Where a name or user ID does show, it is counted for coverage only, never exported and never used as a player count.
Stake bet sizes and high rollers
Half of the captured bets staked more than $1,702. The top one percent, 179 bets at $50,050 or more, carried 21.28% of all stake in the window. Those bets may belong to one account or to a hundred, and the feed doesn’t say which.
Stake’s player controls and what each one leaves out
Stake complaints: what can you do if something goes wrong?
To complain, use the 24/7 live chat or email support@stake.com (Terms §23.1, §29.1). Live chat works only while you’re logged in, and lost 2FA or lost email access goes to recovery@stake.com. Stake says it will “endeavour to resolve the matter promptly” and sets no deadline.
Is a Stake decision final?
Terms §13.1 says management’s decision on a dispute “is final and shall not be open to review or appeal”. Terms §23.1 lets you pursue remedies in the courts of Curaçao if a dispute isn’t resolved. Stake keeps the right to sue you elsewhere (§25.1), and in a bet dispute its transaction log “will be the ultimate authority” (§11.3).
The Curaçao regulator and ADR bodies
The CGA takes complaints at complaints@cga.cw, but it “does not handle individual complaints against gaming providers” and can’t order compensation. It certifies seven ADR providers, and no Stake document names any of them. The seven are Resolvo Curaçao N.V., ADR Curaçao B.V., Cadre BV, EGIS-FZCO, ABC-ADR Limited, iGamingADR Limited (formerly Blue Sea Limited) and Independent Betting Adjudication Service Ltd (IBAS).
When Stake can keep a balance
If Stake closes your account, it tells you how to withdraw the balance (Terms §4.23). After fraud, collusion, multiple accounts or other listed breaches, it can void bets and keep winnings or funds (§4.9, §4.21). It can also charge you for a chargeback you cause (§9.2).
Why the Stake feed won’t help in a dispute
This capture exists only because it was collected while public, and collection stopped on Jul 21, 2026. 84.66% of its bets carry no player name, so no captured bet can be tied to your account. Keep your own records: transaction hashes, timestamps, bet IDs and screenshots.
- No deadline
- None named
- Management’s (Terms §13.1)
- Coming soon
1Stake support
Live chat 24/7 or support@stake.com
Save every message, timestamp and transaction ID. Any escalation needs them.
2Stake management
No deadline
Terms §13.1 calls management’s decision on a dispute final.
3The CGA
complaints@cga.cw
It may act on complaints, but it doesn’t handle individual ones or order compensation.
4The courts of Curaçao
Terms §23.1 and §25.1
Stake names no ADR body before this step.
What public Stake bet data did we analyze?
We analyzed 17,756 settled bets from 9 UTC hours of a 28.7-hour window ending Jul 21, 2026. They carried $72.6M of normalized stake and a player result of +$21.4M. These figures describe this capture only, and the payout ratio is not a game’s RTP, a house edge or a forecast.
Stake capture window
This review covers 28.7 hours of Stake’s public house-bets feed, ending July 21, 2026. Only 9 UTC hours inside that window carried any bets. Collection broke for 21.3 hours, then stopped for good.
The sample is clean, with a paired stake and payout on every bet and every split adding up. It is still parts of two days from a feed that never came back, so this review draws one conclusion from it.
Why Stake’s feed paid back more than 100%
The feed paid back 129.50% of what it took in. That says which bets the feed shows, not how much Stake pays. $72.6M of normalized stake paid back $94.0M, leaving the captured players +$21.4M across 17,756 settled bets. A public feed decides what to show, and when the total ends above 100%, the number measures that choice.
- One bet moves it this far: −3.39 pts. A single bet paid $2.5M on $1,001 of stake. Removing it alone takes the capture from 129.50% to 126.11%.
- A hundred bets carry this much: 26.26%. 100 bets, 0.563% of the capture, hold that share of everything the feed paid out. Removing them swings the ratio −24.66 pts.
- Still above 100% without them: 104.84%. Without the hundred biggest payouts, the rest is still net-positive for the captured players. The tail explains part of this result, not all of it, and we print this cut even though it argues against our reading.
Stake wins and losses in the feed
30.83% of captured bets paid nothing, and 13.04% paid back less than the stake. 54.24% paid back more, and those alone returned 279.26% of their own stake. A feed that over-shows winning bets produces this pattern, with a normal-looking loss curve and an impossible total.
The biggest Stake bets lost
The top 1% of stakes returned 96.21%, −$585.9K for the captured players. The surplus comes from a few huge payouts on stakes as low as $1,001.00.
- 28.7 h
- 9 of 28.7
- Jul 21, 14:48
- 64 days
Stake’s payout ratio after removing the biggest payouts
A sensitivity test, not an adjusted rate. The removed bets really happened. Each row shows the same 9 hours without their tail, so you can see how much of the headline rests on how few bets.
- 17,756
- 29
- 17,756 bets
- Jul 20–21, 2026
Stake compared with similar casinos
All casinosSee how Stake stacks up against similar casinos on score, license, restricted countries and bet data.
| Casino | Score | License | Restricted | Bets captured | Feed payout ratio |
|---|---|---|---|---|---|
| Stake | 7.6 / 10 | Curaçao · checked | 45 territories | 17,756 | n/a |
 DegenCity | 7.6 / 10 | Anjouan · checked | 37 territories | 719,520 | n/a |
 Shock | 7.6 / 10 | Curaçao · checked | 85 territories | 120,120 | 82.67% |
 Gamba | 7.7 / 10 | Anjouan · checked | 31 territories | 709,628 | 114.46% |
 BetFury | 7.7 / 10 | Tobique · checked | 81 territories | 494,406 | 99.15% |
Our score
Is Stake legit? A CGA license on two records that disagree, clear cashier rules and no ADR body
Check the 45-territory list, know the 1x deposit rule before you fund your account, and expect a dispute to end with Stake’s support or a court in Curaçao.
- What Stake gets right: Cashier rules in writing. A 1x deposit rule stated the same way everywhere, a minimum and fee for each of 21 coins, no withdrawal maximum and self-service limits.
- Data behind this review: 17,756 public bets. 9 active hours of Stake’s house-bets feed, Jul 20–21, 2026. Our collection has been stopped since, and stake.com was live on October 4, 2026.
- Main concern: Two license records and disputes. The CGA certificate says “Active”, licensed since June 9, 2025. The register gives an expiry date of June 9, 2026 and the status “Assessment in progress”. No ADR body is named.
- Still to test: Withdrawals and complaints. Our real-money tests are coming soon.
What could change this Stake verdict
Six items are still open. Each is a test we haven’t run yet or a record that isn’t published.
- Real-money withdrawal: Coming soon
- Account and KYC flow: Coming soon
- Responsible gambling tools: Coming soon
- A renewal date for the license: Not published by the CGA or Stake
- KYC withdrawal threshold: Not published by Stake
- Directors and beneficial owners: Not named in Stake’s documents
When Stake collection stopped
The last Stake bet reached our collector at Jul 21, 14:48 UTC, 28.7 hours after the first one. Casinos in the same batch run to Sep 23, 2026, so this capture is 64 days behind them and stays there until the feed comes back. Stake itself is live: its site and help center opened normally when its documents were read on October 4, 2026.
- Window: Jul 20–21, 2026. 28.7 hours by collection time, of which only 9 UTC hours carried bets.
- Window mode: Full capture. Captures switch to a trailing 7 days once 168 hours exist. This one never got there, so it stays a full capture unless collection resumes.
- Not proof Stake closed: A collector can stop for reasons that have nothing to do with the casino, such as a changed feed format, a moved endpoint or a crash on our side. We know when collection ended, not why.
- Out of the rankings: The cross-casino boards need at least 108 hours of overlapping data. This capture is 28.7 hours long, so Stake sits out every board.
Who is Stake best for, and who should skip it?
- Crypto players who want clear cashier rules. Each deposit is wagered once, every coin has a published minimum and fee, there is no withdrawal maximum, and 21 coins pay out, USDT on five networks.
- Rakeback grinders. Stake pays 3.5% rakeback on casino, poker and sports, claimable any time, from day one with an affiliate code or from Bronze at $10,000 wagered. Weekly and monthly bonuses come on top.
- Originals players who check the math. Stake publishes its provably fair scheme, shows the server seed’s hash before you bet and lets you set your own client seed.
- Players who want limits they control. Deposit, loss and wager limits take effect at once, and raising one takes 24 hours.
- You live in one of the 45 blocked territories, such as the US, the UK, Australia, France, Germany, Spain, the Netherlands or Ontario.
- You want a dispute route past the casino. Stake names no ADR body, Terms §13.1 calls management’s decision final, and the CGA doesn’t handle individual complaints.
- You want a deposit match with a published WR. Deposit bonuses come through affiliates, the WR varies by affiliation, and 1,493 titles, 24 Originals among them, are blocked while one runs.
- You want fee-free withdrawals. Every coin carries a fixed fee, 1 USDT on a 2.5 USDT minimum, for example.
- You want a short self-exclusion. Stake’s self-exclusion is indefinite only, with a 6-month minimum. Shorter breaks go through Break in Play.
- You want to know what Stake’s feed shows now. Our collection stopped on Jul 21, 2026, after 9 active hours.
Sources for this Stake review
Public bet feed
House bets feed · 3 sections
- Bets captured
- 17,756
- Captured
- Jul 20–21, 2026
Operator documents (35)
- Curaçao license certificate (cert.cga.cw) · License
- Stake Terms of Service · License
- stake.com footer · License
- CGA online gaming license register (PDF, Oct 2, 2026) · License
- Stake AML policy · License
- Curaçao Gaming Authority: license register page · License
- CGA enforcement register (PDF, Sep 14, 2026) · License
- Casino lobby FAQ (a marketing page) · Restricted countries
- Provider Availability Policy · Restricted countries
- Help center: card deposits · Restricted countries
- Help center: “Payments Temporarily Unavailable” · Restricted countries
- Help center: proof of identity · KYC
- Blog: KYC guide (a Stake editorial page) · KYC
- Help center: proof of source of income · KYC
- Privacy policy · KYC
- Help center: crypto withdrawal limits · Withdrawals
- Help center: how to make a crypto withdrawal · Withdrawals
- Help center: crypto help with withdrawals · Withdrawals
- Blog: payments guide (a marketing page) · Withdrawals
- Help center: crypto help with deposits · Withdrawals
- Help center: acceptable blockchain networks · Withdrawals
- Help center: wager requirement for crypto · Withdrawals
- Help center: how to get my welcome offer · Bonuses
- Help center: what is a deposit bonus requirement · Bonuses
- Help center: when the weekly bonus link expires · Bonuses
- Deposit Bonus Requirement policy · Bonuses
- Help center: what is rakeback · Bonuses
- Help center: Stake VIP levels and benefits · Bonuses
- Help center: when the weekly bonus is sent out · Bonuses
- Curaçao Gaming Authority: online gaming · Complaints
- Stake Smart · Complaints
- Help center: deposit limits · Complaints
- Help center: Break in Play · Complaints
- Help center: closing your account · Complaints
- Help center: help organizations and gambling blocks · Complaints
About this Stake review
Founder and author, 0xCasinos
Alex Savelle runs 0xCasinos and writes everything on it. Since July 12, 2026, Alex has captured 210 million bets from the public feeds of 24 crypto casinos. Alex turns that data into the reviews, rankings and studies on this site.
When a review covers a casino’s rules, Alex reads its terms, help center and license record first. Every document behind a claim is linked, and a review built from the bet feed alone says so. The numbers come from the captured feeds. The casino rules come from the casino’s own documents, dated the day they were read.
- Documents read. License (checked on the CGA certificate and register), the 45-territory list, KYC, cashier and playthrough rules, rewards and VIP, Stake Smart, the complaint route and the provably fair pages, read on October 4, 2026. Before this the review covered the bet feed only.
- Collection stopped. Last bet collected at Jul 21, 14:48 UTC. Nothing has arrived since, so a refresh rebuilds the same window byte for byte.
Stake withdrawal fees: a fee per coin, every deposit wagered once, and no crypto payout time in the help center
Stake takes a withdrawal fee per coin from your balance: 1 USDT on a 2.5 USDT minimum, or 0.00001571 BTC. You wager every deposit once (1x) before you withdraw or tip it, crypto and fiat alike. The help center gives no crypto payout time and holds larger withdrawals for manual processing, while the blog, a marketing page, says crypto withdrawals “should be processed immediately”. Bank and card payouts take up to 3 business days, and there is no withdrawal maximum.
- October 4, 2026
- 8
- 7 of 8
Real-money withdrawal tests: coming soon
Our real-money withdrawal tests are coming soon. Every figure below is the casino’s own published rule, linked to its source.
Stake withdrawals FAQ: what people ask, answered up front
Quick answers from Stake’s own cashier rules.
Does Stake charge a withdrawal fee?
Yes, a fee per coin, taken from your balance. The help center’s table lists 1 USDT, 0.00001571 BTC and 0.00067447 ETH, among others, and the live fee shows on the withdrawal screen. Terms §8.9 lets Stake charge a fee at its discretion.
See the row it came from →How long do Stake withdrawals take?
The help center gives no crypto payout time and says larger withdrawals may be held for manual processing. The blog, a marketing page, says crypto withdrawals “should be processed immediately”. Bank and card payouts take up to 3 business days.
See both readings →Do you have to wager your deposit before withdrawing from Stake?
Yes, once. Every deposit has to be wagered 1x before you can withdraw or tip it, crypto and fiat alike. A withdrawal made without it “will be invalid”, and a progress bar on the withdrawal page shows how far you are.
See the row it came from →What is the minimum withdrawal on Stake?
It depends on the coin: 2.5 USDT or USDC, 0.00002504 BTC, 0.001 ETH or 1 XRP, for example. The blog says crypto has no minimum, then lists minimums of its own. Crypto deposits under $0.01 aren’t processed automatically.
See both readings →Is there a withdrawal limit on Stake?
No maximum. The help center says “There are no restrictions on the maximum withdrawal amount”. Larger amounts may need manual processing by Stake’s administrators, which can mean a temporary hold, and no size is published.
See the row it came from →
Stake withdrawal fee, time and wagering: the key rules
- Published
A fee per coin, deducted from your balance, for example 1 USDT or 0.00001571 BTC in the help center’s table. The live minimum and fee show at the bottom of the withdrawal screen
- Two answers
No crypto time is given, and larger withdrawals may be held for manual processing (help article “Crypto: Help with Withdrawals”)
- Published
You have to wager 100% of every deposit (1x) before you can withdraw or tip it, crypto and fiat alike
Stake withdrawal terms: every rule, row by row
Every Stake withdrawal rule, with its clause and source.
Withdrawal fees
The casino fee, the network fee and any charge for withdrawing too often.
Withdrawal fee
Does Stake charge a withdrawal fee?
- PublishedTerms §8.9
A fee per coin, deducted from your balance, for example 1 USDT or 0.00001571 BTC in the help center’s table. The live minimum and fee show at the bottom of the withdrawal screen
Fee per withdrawal, in the coin: BTC 0.00001571 · ETH 0.00067447 · LTC 0.000138 · USDT 1 · DOGE 0.52151198 · BCH 0.00004 · XRP 0.0001 · EOS 0.1078848 · TRX 0.0733617 · BNB 0.00002542 · USDC 1 · APE 0.155 · CRO 6.28 · DAI 0.8 · LINK 0.05296495 · SAND 0.748 · SHIB 23941.65317 · UNI 0.00077163 · POL 0.97322515 · SOL 0.000005 · TRUMP 0.025. “Stake may charge You a fee on withdrawals at its discretion” (Terms §8.9). Stake names no deposit fee of its own. Payment providers may charge, and any method fee shows in the cashier (Terms §7.8, §7.10). Every crypto transaction needs a network fee (help center).
Network fee
Who pays the network fee at Stake?
- Not published
Not split out for withdrawals. The help center names one fee per coin, deducted from your balance, and never says whether it covers the network fee.
On deposits, the transaction fee is yours to pay, and a fee set too low slows confirmation (help center).
Checked in: Help center: how to make a crypto withdrawal
Several pending withdrawals
How many withdrawals a day does Stake allow?
- Published
With several withdrawals pending, Stake can reject them all and ask for one combined request (Terms §8.8)
Source: Terms of Service
Withdrawal time
The processing time the casino states and the confirmations it waits for.
Processing time
How long do Stake withdrawals take?
- Two answers
No crypto time is given, and larger withdrawals may be held for manual processing (help article “Crypto: Help with Withdrawals”)
The blog, a marketing page, calls crypto payouts “instant”. The help center names no crypto time and holds larger withdrawals for manual processing.
Not published for crypto in the help center. Bank transfers, INR and CAD Interac withdrawals take up to 3 business days, and card withdrawals up to 3 business days to reach your bank (help center).
Source: Help center: crypto help with withdrawals and Blog: payments guide (a marketing page)
Confirmations
How many network confirmations does Stake need?
- Not published
No confirmation count is published.
A deposit credits after “Confirmation by miners”, with no number given. For a withdrawal, the help center says the count “varies from wallet to wallet”, and a Bitcoin wallet may need just one. A swap takes up to 2 hours because each step needs blockchain confirmations.
Checked in: Help center: crypto help with deposits
Withdrawal limits
The minimum, the maximum and what happens to a win too big to pay at once.
Minimum withdrawal
What is the minimum withdrawal at Stake?
- Two answers
Minimum per withdrawal, in the coin: BTC 0.00002504 · ETH 0.001 · LTC 0.01857329 · USDT 2.5 · DOGE 5.4992597 · BCH 0.00405806 · XRP 1 · EOS 1.87644594 · TRX 7.82408913 · BNB 0.0033573 · USDC 2.5 · APE 1.33849659 · CRO 12.38101982 · DAI 2.5 · LINK 0.09825748 · SAND 2.75329187 · SHIB 78795.08659 · UNI 0.13873145 · POL 3.56742532 · SOL 0.01050998 · TRUMP 0.1.
The blog says crypto has no minimum or maximum, then lists withdrawal minimums of its own, with a lower ETH minimum than the help center’s table.
Crypto deposits under $0.01 are not processed automatically, and there is no maximum (help center). Fiat minimums and maximums show in the wallet (Terms §7.9).
Source: Help center: crypto withdrawal limits and Blog: payments guide (a marketing page)
Withdrawal limit
Is there a withdrawal limit or max payout at Stake?
- Published
“There are no restrictions on the maximum withdrawal amount. You can withdraw as much money as you have available in your account” (help center)
“Larger withdrawal amounts may require manual processing by our administrators, which can result in a temporary hold” (help center). No size is published.
Big wins paid in installments
Does Stake pay big wins in installments?
- Not published
No installment rule is published.
Neither the Terms nor the help center mention paying a win in parts. Larger withdrawals “may require manual processing”, with no size published.
Checked in: Terms of Service
Coins and networks
The coins and networks the casino pays out on.
Withdrawal coins
Which coins can you withdraw from Stake?
- Published
BTC, ETH, LTC, USDT, DOGE, BCH, XRP, EOS, TRX, BNB, USDC, APE, CRO, DAI, LINK, SAND, SHIB, UNI, POL, SOL, TRUMP
BUSD on ERC-20 is withdrawal only (help article on networks).
Payout networks
Which networks does Stake pay out on?
- Published
BTC: Bitcoin · ETH: ERC-20, BEP-20 · LTC: Litecoin · USDT: ERC-20, BEP-20, Polygon, TRC-20, Solana · DOGE: Dogecoin · BCH: Bitcoin Cash · XRP: Ripple, tag required · EOS: EOS, memo required · TRX: TRC-20 · BNB: BEP-20 · USDC: ERC-20, BEP-20, Polygon, Solana · APE: ERC-20 · CRO: ERC-20 · DAI: ERC-20, BEP-20, Polygon · LINK: ERC-20, BEP-20 · SAND: ERC-20 · SHIB: ERC-20, BEP-20 · UNI: ERC-20, BEP-20 · POL: ERC-20, BEP-20, Polygon · SOL: Solana · TRUMP: Solana
Not supported: Cronos on its own network, Arbitrum, Optimism, Base, and other tokens on ERC-20 or BEP-20 (help center). Coins sent on an unsupported network or coin are not credited. A missing XRP tag or EOS memo goes to live support for recovery (help center).
Before you cash out
What stands between your balance and a payout: wagering, KYC and where the money can go.
Deposit playthrough
Do you have to wager your deposit before withdrawing from Stake?
- PublishedTerms §8.1, §8.5 and §8.10, and the Coin Mixing Policy
You have to wager 100% of every deposit (1x) before you can withdraw or tip it, crypto and fiat alike
The withdrawal page shows a progress bar. A withdrawal made without betting the deposit “will be invalid”, which Stake calls coin mixing (help center). Sports bets count toward it when they settle, not when you place them (help center). Swap Crypto counts as a withdrawal plus a new deposit. Coins swapped in carry their own 1x requirement (help center). No game weighting is published for the 1x rule.
KYC and holds
What can delay Stake withdrawals?
- Published
Stake may refuse a withdrawal until your identity is verified and can run extra KYC on any withdrawal (Terms §8.1, §8.12). For CAD bank withdrawals, the help center says you must complete identity verification before your first withdrawal
Stake can delay or decline deposits, withdrawals and play while it investigates, and may not explain why (Terms §8.2).
Source: Terms of Service
Withdrawal destination
Can you withdraw to a different wallet at Stake?
- Published
Withdrawals go back through the method you deposited with, split across methods if you used several (Terms §8.3). Card withdrawals go only to the original card, and only if you deposited by card (help center)
Deposits must come from your own funds and payment methods, and withdrawals go to methods you own (Terms §5.1, §7.4, §7.6). A verified email, then a 2FA code, an email code or an OAuth re-login for accounts opened through Google, Facebook, Line, Twitch or Kick (help center).
Source: Terms of Service
Stake withdrawal terms in conflict: 2 rules have two published answers each
Both readings come from Stake. You only find out which one applies at the cashier.
Processing time
No crypto time is given, and larger withdrawals may be held for manual processing (help article “Crypto: Help with Withdrawals”)
The blog, a marketing page, calls crypto payouts “instant”. The help center names no crypto time and holds larger withdrawals for manual processing.
Minimum withdrawal
Minimum per withdrawal, in the coin: BTC 0.00002504 · ETH 0.001 · LTC 0.01857329 · USDT 2.5 · DOGE 5.4992597 · BCH 0.00405806 · XRP 1 · EOS 1.87644594 · TRX 7.82408913 · BNB 0.0033573 · USDC 2.5 · APE 1.33849659 · CRO 12.38101982 · DAI 2.5 · LINK 0.09825748 · SAND 2.75329187 · SHIB 78795.08659 · UNI 0.13873145 · POL 3.56742532 · SOL 0.01050998 · TRUMP 0.1.
The blog says crypto has no minimum or maximum, then lists withdrawal minimums of its own, with a lower ETH minimum than the help center’s table.
Stake withdrawal sources: every document behind this tab
8 documents, checked on October 4, 2026. Any of them can change without notice.
- Help center: crypto withdrawal limitshttps://help.stake.com/en/articles/4793601-crypto-what-are-the-withdrawal-limits
- Help center: how to make a crypto withdrawalhttps://help.stake.com/en/articles/5091165-crypto-how-to-make-a-withdrawal
- Terms of Servicehttps://stake.com/policies/terms
- Help center: crypto help with withdrawalshttps://help.stake.com/en/articles/4915741-crypto-help-with-withdrawals
- Blog: payments guide (a marketing page)https://stake.com/blog/deposit-withdrawal-methods-online-betting
- Help center: crypto help with depositshttps://help.stake.com/en/articles/4824372-crypto-help-with-deposits
- Help center: acceptable blockchain networkshttps://help.stake.com/en/articles/7980790-acceptable-blockchain-networks-for-cryptocurrencies
- Help center: wager requirement for cryptohttps://help.stake.com/en/articles/4929043-what-is-a-wager-requirement-for-crypto
- 7
- 0
- 1
- 0
The eight core questions: fee, processing time, deposit playthrough, minimum, maximum, coins, networks and confirmations. “Named, never stated” means Stake says the rule exists but prints no figure on a public page. “Not published” means Stake says nothing. “Not checked by us” is our gap.
Stake withdrawals compared: how its cashier rules stack up
Stake answers 7 of the 8 core questions. Across the 23 casinos with a withdrawals tab, the range is 3 to 8. Each card shows how every casino answers one question, and every name links to that casino’s withdrawals tab.
Withdrawal fee
15 of the 23 publish an answer.
Processing time
20 of the 23 publish an answer.
Deposit playthrough
21 of the 23 publish an answer.
Minimum withdrawal
10 of the 23 publish an answer.
“Not checked by us” is our gap, and it never counts against a casino.
Stake KYC: basic details before a deposit address, and full KYC at a withdrawal threshold it never publishes
Stake can ask for any KYC document “at any time” and restrict play, payments or withdrawals until you send it (Terms §4.8). Its AML policy collects basic details before it issues a deposit address, and suspends every account for full KYC at a withdrawal threshold set by the account’s risk rating. No figure is published. ID means a passport, national ID card or driver’s license valid for at least 3 months, and no review time is published.
- October 4, 2026
- 6
- No KYC claim published
- 5 of 6 core questions
Where a casino’s marketing and its terms disagree, the terms bind you. Every rule here is the casino’s own, not legal or financial advice.
Our ID-check tests are coming soon. Each rule is dated and linked to its source, and casinos can change them without notice.
Stake KYC FAQ: what people ask, answered up front
Quick answers from Stake’s own KYC rules.
Does Stake ask for details before your first deposit?
Yes, basic ones. The AML policy collects details such as your name, address, country or date of birth before Stake issues a deposit address (§5.1). The crypto deposit article also wants a verified email and account first.
See the row it came from →At what withdrawal amount does Stake require KYC?
Stake doesn’t publish one. The AML policy suspends every account for KYC once it reaches a withdrawal threshold that depends on the account’s risk rating (§5.2). The Terms also let Stake ask for documents at any time (§4.8).
See the row it came from →Which ID documents does Stake accept?
A passport, or a national ID card or driver’s license with both sides shown. It must be valid for at least 3 months, in Latin script and photographed in color, never a screenshot. Nigeria, India and Japan have their own lists.
See the row it came from →Can you use an internet bill as proof of address at Stake?
It depends on the page. The help center lists internet bills among accepted utility bills, and the blog KYC guide says Stake doesn’t accept mobile phone, internet or medical bills. Either way, the document must be under six months old.
See the two document lists →How long does Stake KYC verification take?
Stake doesn’t say, and no document publishes a review time. A red flag suspends the account while Stake asks for your ID, source of funds and source of wealth, and it blocks users who don’t send requested ID.
See the row it came from →
Stake KYC: what it claims, what it requires and when it asks
Stake makes no claim that KYC is optional or light.
Stake may refuse a withdrawal until your identity is verified and can run extra KYC on any withdrawal (Terms §8.1, §8.12). For CAD bank withdrawals, the help center says you must complete identity verification before your first withdrawal
Stake can ask “at any time” for any KYC documentation it deems necessary “to determine the identity and location of a Player”, and can restrict play, payments or withdrawals until then (Terms §4.8)
- On deposit
- Before a withdrawal
- Any time, at the casino’s discretion
Stake KYC levels: what each level asks for
Each Stake KYC level and what it asks for, exactly as Stake publishes them.
The blog KYC guide describes four steps: Level 1, Identity verification, Proof of address, Source of funds.
The blog names “level 1” and “KYC level 2” without saying which step each one covers. It says KYC level 2 players can get Chat Rain, and the help center says rain needs completed identity verification. Source: blog KYC guide (May 7, 2026), with Level 1 also named in the help article on local-currency payments.
Stake KYC requirements: every rule, row by row
Every Stake KYC rule, with its clause and source.
Claim vs terms
What the casino says about KYC, what its terms require and when a check is triggered.
What the casino claims
What does Stake say about KYC before you sign up?
- Not published
Stake makes no claim that KYC is optional or light.
The sign-up form asks for an email, a username, a password and a box confirming you’re 18 or older, and says nothing about verification. The blog KYC guide says Stake “must follow KYC processes”, broken into “smaller steps that are completed over time”.
Checked in: Blog: KYC guide (a Stake editorial page)
What the terms require
What KYC does Stake require before it pays out?
- Published
Stake may refuse a withdrawal until your identity is verified and can run extra KYC on any withdrawal (Terms §8.1, §8.12). For CAD bank withdrawals, the help center says you must complete identity verification before your first withdrawal
Source: Terms of Service
When KYC is triggered
When does Stake ask for KYC?
- Published
Stake can ask “at any time” for any KYC documentation it deems necessary “to determine the identity and location of a Player”, and can restrict play, payments or withdrawals until then (Terms §4.8)
- On deposit
- Before a withdrawal
- Any time, at the casino’s discretion
Stake says it collects “any of the above KYC Information” (such as wallet address, name, address, country, date of birth or postal code) before it issues a deposit address (AML policy §5.1). The crypto deposit article says “Your email and account needs to be verified first before making any deposits”.
Source: Terms of Service
What the check asks for
Accepted documents, KYC levels, the KYC provider and source of funds checks.
Accepted documents
What documents does Stake accept for KYC?
- Two answers
International passport, national ID card (both sides) or driver’s license (both sides). Valid for at least 3 months, in Latin script, photographed in color, never a screenshot or a digital document (help center)
The other document: “We don’t, however, accept mobile phone, internet or medical bills as proof” (blog KYC guide)
The two pages disagree on internet bills. The help center’s reading: utility bills “E.g. electricity, gas, water, Internet, and TV bills” are accepted (help article “Proof of Address”).
Proof of address: utility bill, bank or credit card statement, council or government tax letter, an employer or school letter, a tenancy agreement or a bank reference letter in English. Issued within six months. Mobile phone bills, purchase receipts and medical bills are refused (help center). Selfie: a photo of you holding your ID next to your face, no flash, no hat or glasses, JPG or PNG only (help center). Country lists: Nigeria (adds the voter’s card and the NIN slip, plastic card only) · India (passport, driver’s license, voter’s EPIC card, PAN card or Aadhaar card, plastic cards only) · Japan (Japanese passport or Japanese driver’s license only).
Source: Help center: proof of identity and Blog: KYC guide (a Stake editorial page)
KYC levels
What are the Stake KYC levels?
- Published
The blog KYC guide describes four steps: Level 1, Identity verification, Proof of address, Source of funds.
The blog names “level 1” and “KYC level 2” without saying which step each one covers. It says KYC level 2 players can get Chat Rain, and the help center says rain needs completed identity verification. Source: blog KYC guide (May 7, 2026), with Level 1 also named in the help article on local-currency payments.
KYC provider
Which KYC provider does Stake use?
- Not published
No KYC provider is named
The AML policy says a third-party provider checks ID and sanctions lists, and uses blockchain forensics “such as Chainalysis” on wallets.
Checked in: AML policy
Source of funds
Does Stake ask for source of funds?
- Published
Bank statements showing regular income, usually over 3 to 6 months, payslips, tax returns, investment statements, gift letters, inheritance papers, real estate deeds, business records, lottery receipts, company-sale letters, divorce settlements, loan agreements or crypto mining ledgers. Issued within six months (help center)
A red flag suspends the account. Stake can then ask for your full legal name, citizenship, permanent address, an ID number, an ID document, and your source of funds and source of wealth (AML policy §5.1).
While KYC is pending
What you can do while a check is pending, and how long it takes. Most casinos on this site publish no review time.
Limits during a check
What can you do at Stake while KYC is pending?
- Published
Every account is suspended until KYC is done once it reaches “a withdrawal threshold dependent on the accounts risk characterisation over the life of the account” (AML policy §5.2). No threshold is published
Stake can delay or decline deposits, withdrawals and play while it investigates, and may not explain why (Terms §8.2).
Source: AML policy
Verification time
How long does Stake KYC verification take?
- Not published
No KYC review time is published
Not in the Terms, the AML policy or the help center’s identity articles.
Checked in: Help center: proof of identity
If you fail or refuse
What happens if you don’t pass KYC, and what your account and wallet are screened against.
If you don’t verify
What happens if you fail or refuse KYC at Stake?
- Published
Stake blocks users who don’t provide requested ID (AML policy §5.1). It can close an account when it can’t verify your identity, profession or source of funds (Terms §4.19)
Source: AML policy
Sanctions, PEP and wallet screening
What does Stake screen your account and wallet against?
- Published
Every crypto deposit and withdrawal runs through Chainalysis. Stake can refuse to pay out to high-risk addresses and blocks mixers and tumblers (AML policy §5.2)
Stake may block funding from a wallet that points to a barred country, for example a known US-based exchange wallet (AML policy §5.2).
Source: AML policy
Age and document retention
The minimum age, and how long the casino keeps your documents.
Minimum age
How old do you have to be to play at Stake?
- Published
18, or the legal age of majority where you live, whichever is higher (Terms §4.4)
Source: Terms of Service
Document retention
How long does Stake keep your documents?
- Published
Data is kept as long as you use the service or as long as needed for disputes, audits, legal defense and the law (privacy policy §5). Full account deletion “is not possible due to legal and compliance obligations” (help center)
Source: Privacy policy
Stake KYC: one verification rule with two published answers
Both readings come from Stake, checked the same day. A document one page accepts can be refused under the other page’s rule.
Accepted documents
International passport, national ID card (both sides) or driver’s license (both sides). Valid for at least 3 months, in Latin script, photographed in color, never a screenshot or a digital document (help center)
Source: Help center: proof of identity
“We don’t, however, accept mobile phone, internet or medical bills as proof” (blog KYC guide)
The two pages disagree on internet bills. The help center’s reading: utility bills “E.g. electricity, gas, water, Internet, and TV bills” are accepted (help article “Proof of Address”).
Stake KYC research notes: what we checked and what we still don’t know
Our own notes, not the casino’s statements.
Two Stake pages describe sign-up two ways
Registration requires your email, full name, date of birth and address (Terms §4.2). The casino lobby, a marketing page, reads: “Provide your email address, username, password, and accept the terms and conditions to start playing” (casino lobby).
What ID verification unlocks
Chat Rain needs completed identity verification and $3,500 wagered in the last 7 days. The birthday bonus needs identity verification before your birthday (help center).
Stake KYC sources: every document behind this tab
6 documents, checked on October 4, 2026. Any of them can change without notice.
- Terms of Servicehttps://stake.com/policies/terms
- Help center: proof of identityhttps://help.stake.com/en/articles/5886574-proof-of-identity-acceptable-documentation
- Blog: KYC guide (a Stake editorial page)https://stake.com/blog/kyc-know-your-customer-casino-guide
- AML policyhttps://stake.com/policies/anti-money-laundering
- Help center: proof of source of incomehttps://help.stake.com/en/articles/5328395-proof-of-source-of-income-acceptable-documentation
- Privacy policyhttps://stake.com/policies/privacy
- 5
- 0
- 1
- 0
The six core questions: what the terms require, when KYC is triggered, accepted documents, limits during a check, verification time and what happens if you don’t verify. “Not published” means Stake says nothing. “Not checked by us” is our gap.
Stake KYC vs other casinos: how its rules compare
Stake answers 5 of the 6 core questions. Across the 24 casinos with a KYC tab, the range is 4 to 6. Each card shows how every casino answers one question, and every name links to that casino’s KYC tab.
What the terms require
All 24 answer this. A casino gets this tab only if it does.
- Published24
Stake 500 Casino, AceBet, BC.Game, BetFury, Chips, and 18 more
When KYC is triggered
All 24 answer this. A casino gets this tab only if it does.
Accepted documents
23 of the 24 publish an answer.
“Not checked by us” is our gap, and it never counts against a casino.
Stake KYC in the full comparison: every casino’s claim next to its terms
One table puts every casino’s KYC claim next to its terms and its triggers. It uses the same records as this tab.
No-KYC claims
Which casinos say “no KYC”, and what do their own terms require?
Every no-KYC claim, quoted and linked, next to the KYC rules in the same casino’s own terms.
Open the full comparison →Stake license: “Active” on the CGA certificate since June 9, 2025, “Assessment in progress” on the register with a June 9, 2026 expiry
Stake’s Terms and AML policy name Medium Rare N.V., company number 145353, as the holder of Curaçao Gaming Authority license OGL/2024/1451/0918. The CGA’s certificate names the same company and number, reads “License status: Active” and dates the license from June 9, 2025, with no expiry date and one approved domain, stake.com. The CGA’s register, updated October 2, 2026, carries the same holder, issued December 9, 2025, expiring June 9, 2026, status “Assessment in progress”, which 283 of its 666 rows share. Stake shows no seal and links no certificate.
- October 4, 2026
- 7
- Checked at the regulator · Curaçao
- 6 of 6 core questions
A license record shows that the licensing relationship was on the regulator’s own record on the day we checked. It says nothing about a casino’s reserves, whether a withdrawal gets paid, how a dispute would end or whether playing is lawful where you live.
We haven’t contacted any regulator or filed a complaint. Every value is the record as it stood on the day we checked, linked so you can check it yourself. Registers and footers can change without notice.
Stake license FAQ: what people ask, answered up front
Quick answers from the regulator’s record and Stake’s own documents.
Is Stake’s license on the CGA register?
Yes, as one of 666 rows in the register updated October 2, 2026: OGL/2024/1451/0918, Medium Rare N.V., B2C, issued December 9, 2025, expiring June 9, 2026, status “Assessment in progress”. The certificate says “Active” since June 9, 2025.
See every reading →What does Stake’s CGA certificate say?
“Application status: Granted. License status: Active.” It names Medium Rare N.V., company 145353, licensed since June 9, 2025, and approves one domain, stake.com. Stake links it nowhere. The portal serves it at the id that matches the license number.
See every reading →What does “Assessment in progress” mean on Stake’s license?
The register doesn’t say. It defines none of its statuses, and 283 of its 666 rows carry this one, beside a June 9, 2026 expiry. The certificate says “Active” since June 9, 2025, and neither the CGA nor Stake publishes a renewal date.
See every reading →Who holds Stake’s license?
Medium Rare N.V., Curaçao company number 145353, at Seru Loraweg 17 B. The certificate, the register, the Terms and the footer agree on the company. The Terms also name two Cyprus payment agents, Medium Rare Limited and MRS Tech Ltd.
See the row it came from →Does Stake show a license seal?
No. The footer’s seal slot was empty on Oct 4, 2026 and in every archived homepage checked since January 2025. The two images there, a GameCheck seal and a “Tanzanite certification”, aren’t license records.
See the row it came from →Which license did Stake name before OGL/2024/1451/0918?
Archived homepages carry an older line, “under the gaming license 8048/JAZ issued to Antillephone”, in their page data until March 2026. From January 2025 the homepage named OGL/2024/1451/0918, first as an application, then as a license.
See our notes →
Stake license: how it was checked, the number and the holder
Stake shows no CGA seal and links no certificate. The CGA’s portal served the certificate for OGL/2024/1451/0918 at the id that matches the license number, and it was read on Oct 4, 2026. The same day we read the register PDF, linked from cga.cw and last updated October 2, 2026, where exactly one of 666 rows carries the number.
OGL/2024/1451/0918, returned by the CGA certificate and register and printed identically in Stake’s Terms (§1.1) and AML policy (§1).
On the CGA certificate and register: Medium Rare N.V. · Curaçao company number 145353. In the stake.com footer: Medium Rare N.V. · Curaçao registration number 145353.
Checked at the regulator: Checked on the regulator’s own certificate, public register or seal validator. The number, holder and dates shown are the regulator’s, not the casino’s. Checking a Curaçao license: Certificates come from two hosts, cert.cga.cw and cert.gcb.cw, on a portal branded Curaçao Gaming Authority. Several certificates still name the Curaçao Gaming Control Board. A separate PDF license registry, published periodically, has a status column that varies between licensees.
Stake license record: every field, row by row
Every field on Stake’s license record, marked regulator or casino, with its source.
How the license was checked
The regulator record we checked, and what the license seal on the casino’s site shows.
Checked at the regulator
Where was Stake’s license checked?
- Checked at regulator
Stake shows no CGA seal and links no certificate. The CGA’s portal served the certificate for OGL/2024/1451/0918 at the id that matches the license number, and it was read on Oct 4, 2026. The same day we read the register PDF, linked from cga.cw and last updated October 2, 2026, where exactly one of 666 rows carries the number.
Records checked: Curaçao certificate, cert.cga.cw, served at the id that matches the license number (Stake links none) · CGA online gaming license register (PDF, last updated Oct 2, 2026), the one row for OGL/2024/1451/0918 · CGA enforcement register (PDF, last updated Sep 14, 2026), where Medium Rare N.V. has no entry.
License seal
What does Stake’s license seal or validator show?
- Not published
The footer’s seal slot was empty on Oct 4, 2026 and in every archived homepage checked from January 2025 to September 2026.
The footer shows a GameCheck seal linking to gamecheck.com, which says a sample of stake.com games from several providers was checked and no fake games were found (its three latest checks are dated August 11, August 27 and September 21, 2026). It also shows a “Tanzanite certification” image with no link. Neither is a license record. Stake’s footer has no seal and links no certificate, and the CGA portal has no search. The portal served the certificate at cert.cga.cw/token?id=918, the id that matches the license number’s last digits, on Oct 4, 2026.
Checked in: stake.com footer
License number and holder
The license number and company the casino prints, checked against the regulator’s record.
License number match
Does Stake’s license number match the regulator’s record?
- Checked at regulator
OGL/2024/1451/0918, returned by the CGA certificate and register and printed identically in Stake’s Terms (§1.1) and AML policy (§1).
Printed in the Terms (§1.1), the AML policy (§1) and the casino lobby FAQ. Not printed in the stake.com footer on Oct 4, 2026.
Source: Curaçao license certificate (cert.cga.cw) and Stake Terms of Service
License holder
Who holds Stake’s license?
- Checked at regulatorTerms §1.1 and §2.1, the footer, and AML policy §1
On the CGA certificate and register: Medium Rare N.V. · Curaçao company number 145353. In the stake.com footer: Medium Rare N.V. · Curaçao registration number 145353.
Registered address: Seru Loraweg 17 B, Curaçao (footer). The Terms print “Seru Loraweg 17, B, Curaçao” (Terms §1.1). The certificate and the register name the same company and company number.
Source: Curaçao license certificate (cert.cga.cw) and stake.com footer
Dates, domains and type
Issue and expiry dates, licensed domains and license type, as the record shows them. A date on a register isn’t a ruling on the license.
Issue and expiry dates
When does Stake’s license expire?
- Two answers
Licensed since June 9, 2025 on the certificate, which prints no expiry date and reads “Application status: Granted. License status: Active.” (read Oct 4, 2026).
Regulator recordThe other reading: Issued December 9, 2025, expiring June 9, 2026, status “Assessment in progress”, per the CGA license register, Oct 2, 2026 edition. That date falls 117 days before October 4, 2026, the day we checked the record.
The CGA’s certificate and its register describe the same license differently on the same day. The certificate says Active and prints no expiry date. The register’s expiry date, June 9, 2026, was almost four months in the past when it was read, under the status “Assessment in progress”. 283 of the register’s 666 rows carry “Assessment in progress”, 208 read “Indefinite”, and the register defines none of them. Neither the CGA nor Stake publishes a renewal date.
Stake says Medium Rare N.V. “is licensed by the Curaçao Gaming Authority” under OGL/2024/1451/0918, with no dates (Terms §1.1, AML policy §1, casino lobby). Two dates for one license: licensed “since 09/Jun/2025” on the certificate, and issued 9-Dec-25 on the register row, which also gives the 9-Jun-26 expiry. The CGA’s register page says its overviews “do not guarantee the current validity of the licenses” and that “no rights can be derived from these overviews”. No entry for Medium Rare N.V. or Stake in the CGA enforcement register last updated September 14, 2026, which lists 32 revoked or not-extended licenses.
Source: Curaçao license certificate (cert.cga.cw) and CGA online gaming license register (PDF, Oct 2, 2026)
Licensed domains
Which domains does Stake’s license cover?
- Checked at regulator
stake.com, the one domain the certificate approves.
The register prints no domains, and the four mirrors the help center calls official aren’t on the certificate. The Terms bind www.stake.com (Terms §2.1).
License type
What type of license does Stake hold?
- Checked at regulator
B2C, on the certificate and the CGA register row.
Licensing authority
Who issued the license and under which law, and whether the casino’s documents agree.
Licensing authority
Who issued Stake’s license?
- Two answers
Terms §1.1 and AML policy §1 say “the Curaçao Gaming Authority”.
Casino documentThe other reading: AML policy §2 cites AML rules “as provided by the Curaçao Gaming Control Board”. Archived homepages from January and June 2025 named the “Curaçao Gaming Control Board” too.
The CGA’s online gaming page says that under the LOK “the GCB will be referred to as the Curaçao Gaming Authority”. Both names point at the same body.
Stake’s documents cite no statute. The CGA lists the license among “Licenses Granted under the New Online Gaming Policy (Effective November 15, 2023)”, and says the LOK took effect December 24, 2024. The certificate itself says “Curaçao Gaming Control Board”, on a portal branded Curaçao Gaming Authority.
Source: Stake Terms of Service and Stake AML policy
Stake license: 2 disagreements on the record
Each card sets one record against another and labels where each reading came from. Where a casino footer and a register differ, the register is the one you can check.
The CGA certificate portal and the CGA license register describe the license differently.
- Regulator record
CGA certificate portal, read Oct 4, 2026
Application status Granted, license status Active, Medium Rare N.V. licensed “since 09/Jun/2025”, with no expiry date (CGA certificate, read Oct 4, 2026).
- Regulator record
CGA license register, Oct 2, 2026 edition
Issued 9-Dec-25, expires 9-Jun-26, status “Assessment in progress”, on the register last updated October 2, 2026.
Why they differ: The CGA’s certificate and its register describe the same license differently on the same day. The certificate says Active and prints no expiry date. The register’s expiry date, June 9, 2026, was almost four months in the past when it was read, under the status “Assessment in progress”. 283 of the register’s 666 rows carry “Assessment in progress”, 208 read “Indefinite”, and the register defines none of them. Neither the CGA nor Stake publishes a renewal date. The CGA’s register page says its overviews “do not guarantee the current validity of the licenses” and that “no rights can be derived from these overviews”.
Stake’s own documents use two names for the regulator.
- Casino document
Terms §1.1 and AML policy §1
Terms §1.1 and AML policy §1 say “the Curaçao Gaming Authority”.
- Casino document
AML policy §2 and archived homepages
AML policy §2 cites AML rules “as provided by the Curaçao Gaming Control Board”. Archived homepages from January and June 2025 named the “Curaçao Gaming Control Board” too.
Why they differ: The CGA’s online gaming page says that under the LOK “the GCB will be referred to as the Curaçao Gaming Authority”. Both names point at the same body.
Stake license research notes: what we checked and what we still don’t know
Our own notes, not the regulator’s or the casino’s statements.
The stake.com footer on Oct 4, 2026
The stake.com footer on Oct 4, 2026 named Medium Rare N.V. and printed no license number. Its seal container was empty. The two images were a GameCheck seal and a “Tanzanite certification” image with no link.
How Stake’s own license line changed
Older text, still in the page data of archived homepages from January 2025 to March 2026: “operated by Medium Rare N.V. under the gaming license 8048/JAZ issued to Antillephone”. January and June 2025 homepages: “under the Certificate of Operation (Application no. OGL/2024/1451/0918) issued by the Curaçao Gaming Control Board”. September 2025 to June 2026 homepages: “licensed by the Curaçao Gaming Authority under license number OGL/2024/1451/0918”. September 2026 homepage and the live homepage on Oct 4, 2026: No license line. The casino lobby FAQ still carries it.
What the casino lobby says
The casino lobby, a marketing page, calls Stake “a fully licensed and monitored online casino” and “a legitimate casino licensed by the Curaçao Gaming Authority”.
Stake license sources: every record behind this tab
7 documents: regulator records first, then Stake’s own. Registers and footers can change without notice.
- Curaçao license certificate (cert.cga.cw)https://cert.cga.cw/token?id=918
- Stake Terms of Servicehttps://stake.com/policies/terms
- stake.com footerhttps://stake.com/
- CGA online gaming license register (PDF, Oct 2, 2026)https://gamingcontrol.spin-cdn.com/media/license_registry/20261002_20261002_ogl_registry.pdf
- Stake AML policyhttps://stake.com/policies/anti-money-laundering
- Curaçao Gaming Authority: license register pagehttps://www.cga.cw/en/133i348441001
- CGA enforcement register (PDF, Sep 14, 2026)https://gamingcontrol.spin-cdn.com/media/license_registry/20260915_20260914_enforcement_register.pdf
- 6
- 0
- 0
- 0
The six core questions: how the license was checked, the number match, the holder, the dates, the domains and the authority. “Not published” means Stake or its register says nothing. “Not checked by us” is our gap.
Stake license vs other casinos: how the record compares
Stake answers 6 of the 6 core questions. Across the 24 casinos with a license tab, the range is 5 to 6. Each card shows how every casino answers one question, and every name links to that casino’s license tab.
How the license was checked
All 24 answer this. A casino gets this tab only if it does.
- Published24
Stake 500 Casino, AceBet, BC.Game, BetFury, Chips, and 18 more
License number match
All 24 answer this. A casino gets this tab only if it does.
License holder
All 24 answer this. A casino gets this tab only if it does.
“Not checked by us” is our gap, and it never counts against a casino.
Stake license in the full comparison: every license record next to its footer
One table shows every casino’s license number and holder next to the regulator’s record, grouped by regulator and never ranked. It uses the same records as this tab.
Licenses at the regulator
Is the license number in the footer the one the regulator holds?
License numbers as each casino prints them, checked against the regulator’s register or certificate, and what a license doesn’t prove.
Open the full comparison →Stake restricted countries: 45 territories in Terms §14.3, and a lobby FAQ that still names Switzerland
Stake bars 45 territories in Terms §14.3, including the US, the UK, Australia, France, Germany, Spain, the Netherlands and Ontario. The ban covers anyone living in one or located in one, and a VPN or a false location breaches the Terms. The list changed four times since July 2025, most recently adding Ireland. The help center prints no list, and Stake’s card tables and currency lists still name six countries the Terms bar.
- Documents checked October 4, 2026
- 6 sources cited
- 45 distinct territories named
- 8 of 8 core questions answered by Stake
Every list here is the casino’s own, not legal advice. We don’t say whether online gambling is allowed where you live, and a country missing from a list isn’t permission. Casinos change these lists without notice.
We haven’t tried signing up from any country.
Don’t use a VPN, a mirror site or a fake address to get around a geo-block. Casinos that publish a penalty name a breach of terms, an account closed without notice or a forfeited balance.
Stake restricted countries FAQ: what people ask, answered up front
Quick answers from Stake’s own restricted list and terms.
Which countries can’t use Stake?
Stake bars 45 territories in Terms §14.3, from Afghanistan to Zimbabwe. The US, the UK, Australia, Brazil, France, Germany, Italy, Spain, the Netherlands and the Canadian province of Ontario are all on it.
See the full list →Is Stake available in Switzerland?
Stake’s pages disagree. Switzerland left the Terms list between May 19 and June 30, 2026, but the casino lobby’s FAQ still names it among the places Stake is prohibited. A country missing from a list isn’t permission.
See both readings →Can you play Stake in Ireland?
No, by the Terms. Ireland joined Terms §14.3 between September 6 and October 4, 2026, which makes 45 territories. Help articles updated in August 2026 still list card payments in euros for Ireland and Croatia.
See both readings →Does Stake allow VPNs?
No. Using a VPN, proxy or similar service to beat geo-blocking breaches the Terms (§14.4). Stake checks device properties, geo-location and IP masking, and compares device time zones with restricted countries.
See the row it came from →Is Stake available in Canada?
Stake doesn’t block Canada as a whole. Ontario is the one Canadian province on Terms §14.3, and the rest of the country isn’t named. A province missing from the list isn’t permission.
See the full list →
Stake restricted countries: the list, whether it’s complete, and where else it appears
- Published
Stake bars 45 territories in Terms §14.3, from Afghanistan to Zimbabwe. The United States, the United Kingdom, Australia, France, Germany, Spain, the Netherlands and the Canadian province of Ontario are all on it.
- Published
No. On top of the list: no service to anyone on US, EU or other global sanctions lists (Terms §14.2). The AML policy names Iran, Cuba, North Korea, Syria “and the Crimean region of Ukraine”. Crimea is not on the Terms list.
- Two answers
45 territories, without Switzerland since the June 30, 2026 archived copy (Terms §14.3).
Stake restricted countries list: every territory it names
45 distinct names across 1 published list, sorted A to Z so you can find yours. A filled dot means that document names the territory.
Terms §14.3
CasinoThe casino won’t take players from these territories. 45 entries, listed in Terms of Service.
Stake publishes one list. A missing country only means Stake didn’t print it, so check whether the list is complete (below) before you read anything into a gap.
Stake restricted countries: every territory rule, row by row
Every Stake restricted country rule, with its clause and source.
The restricted list
The restricted countries list, where else it appears and whether it’s complete.
Restricted countries
Which countries does Stake block?
- Published
Stake bars 45 territories in Terms §14.3, from Afghanistan to Zimbabwe. The United States, the United Kingdom, Australia, France, Germany, Spain, the Netherlands and the Canadian province of Ontario are all on it.
The list keeps the Terms’ order and spelling, “Curaçao” with its cedilla. Ontario is the one province on a list of countries, and the rest of Canada is not on it.
Source: Terms of Service
Second list
Does Stake publish the same list anywhere else?
- Two answers
45 territories, without Switzerland since the June 30, 2026 archived copy (Terms §14.3).
The other document: Stake is “prohibited in many jurisdictions, including Australia, Brazil, Germany, Italy, Switzerland, the United States, and more” (casino lobby FAQ)
The lobby FAQ still names Switzerland, which the Terms dropped between May 19 and June 30, 2026.
None. The help center has no restricted-countries article, and the Terms are the only list.
Source: Terms of Service and Casino lobby FAQ (a marketing page)
Whether the list is complete
Is Stake’s restricted list complete?
- Published
No. On top of the list: no service to anyone on US, EU or other global sanctions lists (Terms §14.2). The AML policy names Iran, Cuba, North Korea, Syria “and the Crimean region of Ukraine”. Crimea is not on the Terms list.
Source: Terms of Service
How far the block reaches
The license and the game providers can block countries the casino’s own list leaves out.
What the license covers
Does Stake’s license restrict the same countries?
- Published
The license carries no country list.
The CGA certificate for OGL/2024/1451/0918 approves one domain, stake.com, and names no excluded territory. The register row and the regulator’s online gaming page list none either. No Stake document ties its own list to the license.
Game provider blocks
Do game providers block countries Stake accepts?
- Published
The Provider Availability Policy covers NetEnt only. NetEnt games are blocked in 50 territories, five branded slots carry extra lists, and the Universal Monsters games play only in 31 listed territories.
Source: Provider Availability Policy
What the rule covers
Whether the ban follows where you live or where you are, the VPN rules and how the casino checks your location.
Residence or location
Does Stake’s ban follow where you live or where you are?
- Published
Both. Anyone located in or residing in a listed territory, and residents and citizens of other countries while they are in one (Terms §14.3).
The minimum age is 18, or the legal age of majority where you live, whichever is higher (Terms §4.4, §4.5).
Source: Terms of Service
Using a VPN
Can you use a VPN at Stake?
- PublishedTerms §14.4
Using a VPN, proxy or similar service to beat geo-blocking breaches Clause 5 (§14.4).
Source: Terms of Service
How location is checked
How does Stake check your location?
- PublishedTerms §5.1(g)
Stake checks device properties, geo-location and IP masking (§5.1(g)), and compares device time zones with restricted countries (AML policy §5.2).
Stake may block funding from a wallet that points to a barred country, for example a known US-based exchange wallet (AML policy §5.2).
Source: Terms of Service
Playing from a restricted country
What happens to your account and balance, and what you see from a blocked country.
What happens to the account
What happens to your Stake account if you play from a restricted country?
- PublishedTerms §14.3
Any attempt to get around the block, including false information about your location, breaches the Terms (§14.3).
Source: Terms of Service
What a blocked player sees
What do you see at Stake from a blocked country?
- Published
Local currency is unavailable in some countries “related to regulatory requirements”, and you see a “Payments Temporarily Unavailable” message. Eligibility follows the country you give in Level 1 (help center)
The mirror article says access to stake.com “can occasionally be affected by regional restrictions, internet service provider issues, or technical outages”, and that the mirrors reach “the exact same platform”.
Everywhere else
Any claim about where the casino is open, and who it says must check local law.
Cards and currencies for barred markets
Where does Stake say it’s available?
- Two answers
The card deposit and card withdrawal tables list ZAR for South Africa, and EUR for 13 countries including Ireland and Croatia (help articles on card deposits and card withdrawals, updated August 22 and 24, 2026). The casino lobby lists ARS and MXN among its fiat options, the blog payments guide (September 4, 2026) links guides to transacting in Argentine and Mexican pesos, and the local-currency betting limits article (August 28, 2026) lists ARS, MXN and ILS.
The other document: Croatia, Ireland and South Africa are Prohibited Jurisdictions (Terms §14.3). Argentina, Mexico and Israel are Prohibited Jurisdictions (Terms §14.3).
Stake’s help center and lobby still list cards or currencies for six countries its Terms bar.
The AML policy says Stake supports users in “more than 169 countries”.
Source: Help center: card deposits and Terms of Service
Local law
Who does Stake make responsible for local law?
- PublishedTerms §4.5, §5.1(e)
You are. Stake says it “is not able to verify the legality of the Service in each jurisdiction” and puts that check on you (Terms §4.5(b)).
You also warrant that you access stake.com from a jurisdiction where it’s legal (§5.1(e)), and §4.5(a) makes a lawful registration “the User’s sole responsibility”. The casino lobby FAQ tells you to understand “the gambling regulations in your country before attempting to play at Stake”.
Source: Terms of Service
Stake restricted countries: 2 rules with two published answers each
Both readings come from Stake, checked the same day. In a country the two treat differently, you only find out which one applies after you sign up.
Second list
45 territories, without Switzerland since the June 30, 2026 archived copy (Terms §14.3).
Stake is “prohibited in many jurisdictions, including Australia, Brazil, Germany, Italy, Switzerland, the United States, and more” (casino lobby FAQ)
The lobby FAQ still names Switzerland, which the Terms dropped between May 19 and June 30, 2026.
Cards and currencies for barred markets
The card deposit and card withdrawal tables list ZAR for South Africa, and EUR for 13 countries including Ireland and Croatia (help articles on card deposits and card withdrawals, updated August 22 and 24, 2026). The casino lobby lists ARS and MXN among its fiat options, the blog payments guide (September 4, 2026) links guides to transacting in Argentine and Mexican pesos, and the local-currency betting limits article (August 28, 2026) lists ARS, MXN and ILS.
Croatia, Ireland and South Africa are Prohibited Jurisdictions (Terms §14.3). Argentina, Mexico and Israel are Prohibited Jurisdictions (Terms §14.3).
Stake’s help center and lobby still list cards or currencies for six countries its Terms bar.
Stake restricted countries research notes: what we checked and what we still don’t know
Our own notes, not the casino’s statements.
How Stake’s list changed since July 2025
July 9, 2025: 43 territories, including Côte d’Ivoire and Switzerland. Between July 9 and August 25, 2025: Argentina added (44). Between January 4 and March 1, 2026: Croatia added, Côte d’Ivoire removed (44). Between May 19 and June 30, 2026: Mexico added, Switzerland removed (44). Between September 6 and October 4, 2026: Ireland added (45). Read from Internet Archive copies of the Terms.
Where we checked from
Pages were read from one location. Stake says card payments, local currencies and mirror availability vary by country and region (help center), so another visitor can see different payment options.
Stake restricted-country sources: every document behind this tab
6 documents, checked on October 4, 2026. Any of them can change without notice.
- Terms of Servicehttps://stake.com/policies/terms
- Casino lobby FAQ (a marketing page)https://stake.com/casino/home
- Curaçao license certificate (cert.cga.cw)https://cert.cga.cw/token?id=918
- Provider Availability Policyhttps://stake.com/policies/providers
- Help center: card depositshttps://help.stake.com/en/articles/8222435-local-currency-can-i-use-my-credit-card-for-deposit
- Help center: “Payments Temporarily Unavailable”https://help.stake.com/en/articles/8210133-payments-temporarily-unavailable-message-what-does-it-mean
- 8
- 0
- 0
- 0
The eight core questions: the list, a second list, whether it’s complete, what the license covers, game provider blocks, what happens to the account, VPN rules and location checks. “Not published” means Stake says nothing. “Not checked by us” is our gap.
Stake restricted countries vs other casinos: how its lists compare
Stake answers 8 of the 8 core questions. Across the 22 casinos with a countries tab, the range is 4 to 8. Each card shows how every casino answers one question, and every name links to that casino’s countries tab. Stake names 45 distinct territories, the fourth longest list of the 22. The lists run from 9 to 85 names. A longer list means a more detailed document, not a stricter casino.
Restricted countries
All 22 answer this. A casino gets this tab only if it does.
- Published17
Stake 500 Casino, Cloudbet, CoinCasino, DegenCity, Gamba, and 11 more
- Two answers5
Second list
17 of the 22 publish an answer.
Whether the list is complete
21 of the 22 publish an answer.
“Not checked by us” is our gap, and it never counts against a casino.
Stake complaints: support first, then the courts of Curaçao, while Terms §13.1 calls management’s word final
Stake takes complaints by live chat or at support@stake.com (Terms §23.1, §29.1) and says it will “endeavour to resolve the matter promptly”, with no response time published. No ADR body is named, so an unresolved dispute goes to the courts of Curaçao, while Terms §13.1 calls management’s decision final. The Curaçao Gaming Authority takes complaints at complaints@cga.cw but doesn’t handle individual ones. Self-exclusion is indefinite only, with a 6-month minimum.
- Documents checked October 4, 2026
- 9 sources cited
- Regulator route checked
- 3 of 6 core questions answered by Stake
Where the regulator describes a different route from the casino, the regulator’s route is the one you’d have to use. This is the casino’s published route, not legal advice.
Our support-chat tests are coming soon. We haven’t filed a complaint or used a self-exclusion tool at any casino. Each rule is dated and linked to its source, and casinos can change them without notice.
Stake complaints FAQ: what people ask, answered up front
Quick answers from Stake’s own documents and its regulator.
What is Stake’s complaints email?
support@stake.com, or live chat, which works only while you’re logged in (Terms §6.3, §29.1). Lost 2FA or lost email access goes to recovery@stake.com. Stake publishes no response time.
See the row it came from →Can you take a Stake complaint to the Curaçao Gaming Authority?
You can write to complaints@cga.cw, but the CGA “does not handle individual complaints against gaming providers” and can’t order compensation. It may act on a complaint or a pattern of complaints, and it won’t disclose an investigation’s status.
See the row it came from →Is a Stake decision final?
Two clauses disagree. Terms §13.1 says management’s decision on a dispute “is final and shall not be open to review or appeal”. Terms §23.1 lets you pursue remedies in the courts of Curaçao if a dispute isn’t resolved.
See both readings →How do you self-exclude from Stake?
Under Stake Smart, indefinitely, with a 6-month minimum. It never ends on its own. After 6 months you can ask support@stake.com for a return-to-play review, and wagers and rewards made during an exclusion are forfeited.
See the self-exclusion rules →Can you raise a Stake deposit limit right away?
No. Setting or lowering a deposit, loss or wager limit is immediate, and raising or removing one takes 24 hours. Deposit limits are daily only, and crypto deposits above the limit wait in a withholding balance.
See the row it came from →
Stake complaint route: where it starts, where it goes, and who is named
- Published
Contact support by live chat or by email to support@stake.com (Terms §23.1, §29.1)
- Not published
None named. The Terms go from support straight to the courts of Curaçao (Terms §23.1)
- Not published
No ADR provider is named in any Stake document
Stake complaint and self-exclusion terms: every rule, row by row
Every Stake complaint and self-exclusion rule, with its clause and source.
Complaining to the casino
Where to complain, the deadlines on both sides, the complaints clause, the form and who settles a disputed bet.
Where a complaint starts
How do you file a complaint with Stake?
- PublishedTerms §23.1 and §29.1
Contact support by live chat or by email to support@stake.com (Terms §23.1, §29.1)
Channels: email support@stake.com and live chat 24/7. The live chat works only when you are logged in (Terms §6.3). The VIP Club page also promises 24-hour live chat and email.
Source: Terms of Service
Complaint deadlines
What are the Stake complaint deadlines?
- Not publishedTerms §29.1
No response or resolution time is published
“We will endeavour to resolve the matter promptly” (Terms §29.1).
Checked in: Terms of Service
Complaints clause
Which Stake terms clause covers complaints?
- Published
Terms §23.1 and §29.1
Source: Terms of Service
Complaint form
Does Stake have a complaint form?
- Not published
No dedicated complaint form was found
Checked in: the documents listed below
Whether a Stake decision is final
Who settles a disputed bet at Stake?
- Two answers
“The decision of Stake’s management, concerning any use of the Service, or dispute resolution, is final and shall not be open to review or appeal” (Terms §13.1)
The other document: “Should any dispute not be resolved to your satisfaction you may pursue remedies in the governing law jurisdiction set forth below” (Terms §23.1)
One clause makes management’s word final. The other sends an unresolved dispute to the courts of the governing law.
In a dispute over a bet, Stake’s transaction log “will be the ultimate authority” (Terms §11.3).
Source: Terms of Service
Message retention
How long does Stake keep your support messages?
- Not publishedPrivacy policy §2, §5
No period is published for support messages.
The privacy policy collects personal information through “Communications with Customers” (§2). It keeps that data while you use Stake, or as long as disputes, legal claims, audits and the law require (§5).
Checked in: Privacy policy
Escalating past the casino
The escalation route, the ADR body, the regulator, and the law and courts the terms pick. Those courts are often not in the country that issued the license.
Escalation route
Where can you escalate Stake complaints?
- Not published
None named. The Terms go from support straight to the courts of Curaçao (Terms §23.1)
Checked in: Terms of Service
Named ADR body
Does Stake name an ADR body?
- Not published
No ADR provider is named in any Stake document
The CGA certifies seven ADR providers, and no Stake document names any of them.
Checked in: Terms of Service
What the regulator says
Can you complain to Stake’s regulator?
- Published
The CGA “does not handle individual complaints against gaming providers” and can’t order compensation. It still takes complaints at complaints@cga.cw, may act on a complaint or a pattern of complaints, and will not disclose the status of any investigation. It plans a web complaint form (CGA online gaming page)
Certified ADR providers: Resolvo Curaçao N.V., ADR Curaçao B.V., Cadre BV, EGIS-FZCO, ABC-ADR Limited, iGamingADR Limited (formerly Blue Sea Limited) and Independent Betting Adjudication Service Ltd (IBAS). The CGA certifies these seven ADR providers under article 5.17 of the LOK (list last updated August 31, 2026, which prints IBAS as “Independent Betting Adjunction Service Lt(IBAS)”). No Stake document names any of them.
Governing law and courts
Which law and courts govern Stake’s terms?
- Published
Curaçao law and the exclusive jurisdiction of the courts of Curaçao, while Stake keeps the right to sue you elsewhere (Terms §25.1)
The company, the license and the contract are all Curaçao. The Terms run under Curaçao law and the courts of Curaçao (Terms §25.1).
Source: Terms of Service
Class actions and jury trial
Do Stake’s terms waive class actions or jury trials?
- Not publishedTerms §25.1
The Terms waive neither class actions nor jury trials, and carry no arbitration clause.
Terms §25.1 gives the courts of Curaçao exclusive jurisdiction and has you waive any objection to them, inconvenient forum included.
Checked in: Terms of Service
Self-exclusion and limits
Self-exclusion, deposit limits, cool-offs, account closure and inactive accounts.
Self-exclusion
How do you self-exclude at Stake?
- Two answers
Self-service under Stake Smart, indefinite only, with a minimum of 6 months from the day you apply (Stake Smart, help center)
The other document: “If you’d prefer to close your account, take a break from playing, or self-exclude, contact our customer support team” (casino lobby)
The casino lobby, a marketing page, sends you to support. Stake Smart and the help center make self-exclusion self-service.
Wagers, reward funds and promotion entries made during a self-exclusion are forfeited, and losses are not refunded (Self-Exclusion policy §9).
Periods, waiting period and balance rules are in the self-exclusion table below.
Source: Stake Smart and Casino lobby (a marketing page)
Deposit, loss and wager limits
Can you set deposit limits at Stake?
- Published
Daily only. Fiat limits are set in USD. Crypto deposits above the limit wait in a withholding balance and are released as the limit resets. Setting or lowering a limit is immediate, and raising or removing one takes 24 hours (Stake Smart, help center)
Daily, weekly or monthly net loss limits. Unsettled bets count. Lowering is immediate, raising takes 24 hours (Stake Smart, help center). Daily, weekly or monthly wager limits. Lowering is immediate, raising takes 24 hours (Stake Smart, help center).
Source: Help center: deposit limits
Break in Play
Does Stake offer a cool-off or time-out?
- Two answers
1 Day, 1 Week or 1 Month (Stake Smart page)
The other document: 1 Day (24 hours), 2 Days, 1 Week or 1 Month (help article “Break In Play”)
The help article lists a 2-day break the Stake Smart page leaves out.
A temporary lock that reopens on its own when the period ends (help center). No separate cool-off tool. The casino lobby lists “Cooling-off periods” among the tools, and the Stake Smart pages use the term for the 24-hour delay on raising a limit.
Source: Stake Smart and Help center: Break in Play
Account closure
How do you close your Stake account?
- Two answers
Self-service under Responsible Gambling, effective at once, or by email to accountclosure@stake.com from your registered address. A closed account can’t log in or receive bonuses or marketing. Reopening waits a 24-hour cooling-off, and Stake can keep an account closed for good (help center, Stake Smart)
The other document: Ask Customer Support “via chat or email support@stake.com” to reopen a closed account (Stake Smart page)
Stake Smart sends you to chat or support@stake.com to reopen a closed account. The help article sends you to accountclosure@stake.com.
Deleting the account: not possible. Stake offers closure only, citing legal and compliance obligations (help center).
Source: Help center: closing your account and Stake Smart
Inactive accounts
What happens to an inactive Stake account?
- Not published
Stake publishes no inactivity period and no step it takes on an inactive account. The one mention is Terms §12.9, which lets it remove bonuses from inactive accounts.
Checked in: Terms of Service
Dormancy fee
Does Stake charge a dormancy fee?
- Not published
No dormancy or inactivity fee appears in the Terms or the help center.
Checked in: Terms of Service
Gambling help links
Which gambling help groups does Stake link to?
- Published
Gamblers Anonymous, Gambling Therapy, National Council on Problem Gambling, Gamtalk, BetBlocker, Net Nanny and Gamblock
Stake complaints and self-exclusion: 4 rules have two published answers each
Both readings come from Stake, checked the same day. Follow one document’s route and you can be refused under the other’s rule.
Self-exclusion
Self-service under Stake Smart, indefinite only, with a minimum of 6 months from the day you apply (Stake Smart, help center)
Source: Stake Smart
“If you’d prefer to close your account, take a break from playing, or self-exclude, contact our customer support team” (casino lobby)
The casino lobby, a marketing page, sends you to support. Stake Smart and the help center make self-exclusion self-service.
Whether a Stake decision is final
“The decision of Stake’s management, concerning any use of the Service, or dispute resolution, is final and shall not be open to review or appeal” (Terms §13.1)
Source: Terms of Service
“Should any dispute not be resolved to your satisfaction you may pursue remedies in the governing law jurisdiction set forth below” (Terms §23.1)
Terms §23.1 · Terms of Service
One clause makes management’s word final. The other sends an unresolved dispute to the courts of the governing law.
Break in Play
1 Day, 1 Week or 1 Month (Stake Smart page)
Source: Stake Smart
1 Day (24 hours), 2 Days, 1 Week or 1 Month (help article “Break In Play”)
The help article lists a 2-day break the Stake Smart page leaves out.
Account closure
Self-service under Responsible Gambling, effective at once, or by email to accountclosure@stake.com from your registered address. A closed account can’t log in or receive bonuses or marketing. Reopening waits a 24-hour cooling-off, and Stake can keep an account closed for good (help center, Stake Smart)
Source: Help center: closing your account
Ask Customer Support “via chat or email support@stake.com” to reopen a closed account (Stake Smart page)
Stake Smart sends you to chat or support@stake.com to reopen a closed account. The help article sends you to accountclosure@stake.com.
Stake self-exclusion: as its two documents describe it
Stake’s self-exclusion rules in its own words or a close paraphrase, checked on October 4, 2026.
Self-service under Stake Smart, indefinite only, with a minimum of 6 months from the day you apply (Stake Smart, help center)
The casino lobby, a marketing page, sends you to support. Stake Smart and the help center make self-exclusion self-service.
Wagers, reward funds and promotion entries made during a self-exclusion are forfeited, and losses are not refunded (Self-Exclusion policy §9).
Source: Stake Smart and Casino lobby (a marketing page)
A cell that says a rule isn’t published is about Stake. “Not recorded by us” is our gap. The criteria shortlist checks every casino for self-service self-exclusion with a published period, from these same documents.
Stake complaints research notes: what we checked and what we still don’t know
Our own notes, not the casino’s statements.
When the Terms let Stake keep winnings or a balance
If Stake closes your account it tells you how to withdraw the balance (Terms §4.23). After fraud, collusion, multiple accounts or other listed breaches it can void bets and keep winnings or funds (Terms §4.9, §4.21). Stake can charge you for any chargeback or reversal caused by you, and offset what you owe against your balance (Terms §9.2, §9.3).
Stake can exclude you itself
Stake can self-exclude an account if it decides gambling may not be safe for you (Stake Smart), and can close one over problem-gambling concerns (Terms §4.19).
Casino, sportsbook and poker exclusions
Block Casino or Sportsbook for 24 hours, 7 days, 30 days, 90 days or indefinitely, effective at once. A fixed period can’t be shortened. An indefinite one can be lifted by email to support@stake.com after a manual review. A casino exclusion leaves Stake Poker and the sportsbook open, and deposits, withdrawals and bonuses keep working (help center). Poker: through support, for 1, 2, 3, 5 or 7 days, 1, 2, 3 or 6 months, 1 year or indefinitely. A fixed period can’t be reversed, and ending an indefinite one is subject to manual review (help center).
Disputes over third-party games
For Evolution or Pragmatic Play Live games, use the provider’s in-game live chat and pass its Case ID to Stake. For other studios, note the time, game, currency and bet ID and contact support (help center).
Data complaints
Data complaints go to support@stake.com. EEA residents may complain to a supervisory authority (privacy policy §9, §12).
Stake complaints sources: every document behind this tab
9 documents, checked on October 4, 2026. Any of them can change without notice.
- Terms of Servicehttps://stake.com/policies/terms
- Curaçao Gaming Authority: online gaminghttps://www.cga.cw/regulation/online-gaming
- Stake Smarthttps://stake.com/responsible-gambling/stake-smart
- Casino lobby (a marketing page)https://stake.com/casino/home
- Privacy policyhttps://stake.com/policies/privacy
- Help center: deposit limitshttps://help.stake.com/en/articles/11847196-deposit-limits
- Help center: Break in Playhttps://help.stake.com/en/articles/9874126-break-in-play
- Help center: closing your accounthttps://help.stake.com/en/articles/10763642-closing-your-account
- Help center: help organizations and gambling blockshttps://help.stake.com/en/articles/9830892-help-organisations-gambling-blocks
- 3
- 0
- 3
- 0
The six core questions: where a complaint starts, the escalation route, the deadlines, the ADR body, what the regulator says and how self-exclusion works. “Not published” means Stake says nothing. “Not checked by us” is our gap.
Stake complaints compared: how its route stacks up
Stake answers 3 of the 6 core questions. Across the 24 casinos with a complaints tab, the range is 3 to 6. Each card shows how every casino answers one question, and every name links to that casino’s complaints tab.
Where a complaint starts
All 24 answer this. A casino gets this tab only if it does.
- Published24
Stake 500 Casino, AceBet, BC.Game, BetFury, Chips, and 18 more
Escalation route
15 of the 24 publish an answer.
Named ADR body
5 of the 24 publish an answer.
- Published4
- Two answers1
- Not published19
Stake AceBet, BC.Game, Chips, CoinCasino, DegenCity, and 13 more
Self-exclusion
24 of the 24 publish an answer.
- Published5
- Two answers19
Stake BC.Game, BetFury, Chips, Cloudbet, CoinCasino, and 13 more
“Not checked by us” is our gap, and it never counts against a casino.
Stake self-exclusion compared: every casino scored the same way
The shortlist checks every casino against the same six published terms, including self-service self-exclusion for a published period. It uses the same research as this tab.
Criteria shortlist
Which crypto casinos meet every published term we can check?
Every casino we cover, checked against the same published terms and grouped by how many it meets, A to Z in each group. A shortlist, not a ranking.
Open the criteria shortlist →Stake bet data: 66.46% of bets came from third-party games, and none showed a player name
We counted every figure on this tab from the bets Stake’s public feed showed in this window. None of it comes from Stake itself.
- 17,756
- 29
- Jul 20–21, 2026
- $72.6M
- 129.50%
- Payout ÷ stake in this feed
- $21.4M
About the Stake feed
- Source: House bets feed · 3 sections. Feed sections over a short capture.
- Every bet has USD stake and payout, but the 28.7-hour capture is short of the 108-hour minimum. It stays off the rankings until a full window is captured.
Stake bet data: key findings
3
Stake’s feed splits into 3 source surfaces
11,800 third-party bets sit beside 5,583 CasinoBet / Originals bets and 373 multiplayer bets. We keep them separate because their game coverage and name visibility differ.
These are shares of the feed, not of Stake’s traffic.
21.31h
Our 28.7-hour Stake window has long gaps
11,302 batches fill 9 UTC hours. The longest gap runs 21.3 hours, one of 5 gaps over five minutes.
Gaps break continuity. Bet time and capture time can differ because of the feed’s clock or replays.
129.50% → 104.84%
Stake’s 100 biggest payouts move the ratio a lot
The 100 biggest payouts hold $24.69M of all payout. Without those bets, the payout ratio drops 24.66 percentage points.
A test on one short window. It isn’t a corrected ratio, a forecast or a fairness result.
Stake payout ratio: 129.50% of stake paid back
Stake players won $21.4M on the bets we captured.
129.50%
Payout ÷ stake across 17,756 priced bets (100.0% of the feed). It’s a feed ratio, not a game’s RTP.
- Stake captured$72.6M
- Paid back$94.0M
Where Stake ranks: not in the current rankings
- Not rankedBest payout ratio
- Not rankedHighest volume
- Not rankedMost active feeds
- Not rankedLargest player net
- Not rankedAverage bet
Stake’s 28.7-hour capture is short of the 108-hour minimum for the rankings.
Stake bet data since Jul 20, 2026: 17,756 bets
- Jul 20, 2026
- Jul 21, 2026
- 17,756
- 7
- 0.5%
- Dice (Stake)
How we captured the Stake bet data
Our collector reads Stake’s public bet feed, the live bets list on its own site. It stores every bet with the time we captured it. This tab covers the last seven days of capture, or the whole capture if it ran shorter. A public feed isn’t Stake’s full record, and our capture has gaps. Every figure here describes what the feed showed. How to read the data