Cloudbet Review 2026: Is it legit? Licensed in Curaçao, with CADRE for disputes
Cloudbet is a crypto casino and sportsbook licensed in Curaçao. The regulator’s certificate shows the license Active, while its own registry lists the term as ended May 23, 2026, with an assessment in progress. Its Terms send disputes to CADRE, and all 8 loyalty tiers come with published turnover bands. Your own deposit carries playthrough, and no tool caps what you lose. Our real-money tests are coming soon.
+4- At $2,200 in deposits
- Network fee or up to 5%
- Mostly instant
- 26 territories
73.64% paid back
of the stake on 2,405,866 captured bets
Sep 16–23, 2026 · a feed ratio, not a game’s RTP
21 sections
Cloudbet FAQ: what people ask, answered up front
Is Cloudbet legit and safe?
Yes, Cloudbet is licensed in Curaçao. The certificate for OGL/2024/328/0599 names cloudbet.com and Halcyon Super Holdings B.V., granted May 23, 2025 and Active. The regulator’s registry lists the term as ended May 23, 2026, under assessment.
See the license record →Who owns Cloudbet?
Cloudbet is run by Halcyon Super Holdings B.V. (Curaçao Company Number 148526) under license OGL/2024/328/0599. Its Cyprus subsidiary Solas Technologies Limited handles some payment methods. Cloudbet names no directors or beneficial owners.
See the operator record →Is Cloudbet available in the US, the UK or Australia?
No. All three are among the 22 territories Cloudbet blocks (Terms §7.1.3), along with Germany, France, Spain, Japan and Curaçao itself. The help center lists the same entries, and game providers block more on top.
Open the Countries tab →Can players in Canada use Cloudbet?
By Cloudbet’s own list, yes. Canada and Ontario aren’t among the 22 entries in Terms §7.1.3, but the Terms also bar any place where Cloudbet’s offering is unlawful, and checking that is your job. Game providers may still block titles there.
See the full list →Can I use a VPN to get around Cloudbet’s restrictions?
No. Cloudbet won’t advise on VPNs and publishes no sanction for using one, but Terms §7.1.3 is about where you physically are. Misrepresenting that breaches the Terms whatever tool you use.
See the VPN and residency rules →Does Cloudbet require KYC?
No, not until your total deposits reach $2,200. Terms §21.1.5 makes KYC compulsory at that point. Until then, an unverified account is capped at $2,200 in lifetime deposits and $2,200 a day out. Level 2 lifts both caps.
See the verification rules →Can I withdraw a Cloudbet deposit I have not played?
No, not straight away. Playthrough applies to plain deposits, not only to bonus funds. You wager 100% of the deposit unverified or 25% verified, settled bets only. On Cloudbet’s own $500 example, that is $510 to clear, or $127.50.
See the withdrawal gates →How fast are Cloudbet withdrawals, and what do they cost?
Cloudbet says “most crypto withdrawals are processed instantly”, and some take up to 24 hours. On cost it gives two answers: a flat network fee per coin on the fees page, and a handling charge of up to 5% in the Terms. Our payout tests are coming soon.
See the cashier rules →Does Cloudbet have a welcome bonus or promo code?
Yes. Cloudbet’s Welcome Package is up to $2,500 across casino and sports, unlocking over the first 30 days by activity, and any first deposit qualifies automatically. No match percentage and no WR multiplier is published.
See the welcome package →What are Cloudbet’s loyalty tiers?
Cloudbet has 8 named tiers with published lifetime-turnover bands, from $0 at Bronze to $1,000,000,000 at Blue Diamond. Our capture shows 7 of them in use across 46 distinct tier-and-level coordinates.
See the ladder against the feed →How much is Cloudbet rakeback worth?
Far less than the 10% headline: it is a share of the house edge, so Cloudbet’s own example pays $4 per $1,000 bet. Half goes straight to your wallet, and the rest waits on a calendar, with 12 hours to claim per the rewards page and 24 per the Terms.
See the rakeback math →Can I lose a Cloudbet loyalty tier?
No, by Cloudbet’s own rule, and the feed didn’t contradict it. Of 248 accounts that changed coordinate in 168 hours, 248 ended higher and 0 lower. That fits the published rule without proving it.
See the retention test →Does the data show Cloudbet’s RTP?
No. Across 2,405,866 captured bets, the feed shows a payout ratio of 73.64% for one week, which is not a game’s RTP. Taking out the 20 biggest payouts moves it 1.98 points.
See how the ratio moves →How much of the Cloudbet feed is in Ghost Mode?
Ghost Mode covers 25.18% of captured bets and 53.98% of the stake. Those bets arrive under one pooled placeholder that can’t be counted or grouped. Every account-level figure here covers the named part only.
See the Ghost Mode limit →What games do people play most on Cloudbet?
Slots take 73.46% of bets, and blackjack takes 22.04% of the money. 1,241 games from 58 studios showed up in one week. Provider blocks can shrink the catalog where you are.
See the games chapter →How do I complain to Cloudbet if something goes wrong?
Email support@cloudbet.com first, as Terms §22.1 requires. After Cloudbet’s final response, CADRE takes the case free of charge, and Cloudbet says its decision binds it too. Transaction complaints have their own 30-day clock.
See the complaint route →
Cloudbet at a glance
Halcyon Super Holdings B.V. runs Cloudbet under Curaçao license OGL/2024/328/0599, with a Cyprus subsidiary handling some payment methods. It blocks 22 territories and asks for ID once your deposits reach $2,200.
Every named bet in Cloudbet’s public feed carries a loyalty tier and level, so you can check the published ladder against real money. In 2,405,866 captured bets, 3 accounts on the top observed rung carried 17.01% of all stake. 53.98% of the stake came through Ghost Mode, with no name attached.
- Curaçao Gaming Authority
- OGL/2024/328/0599
- Halcyon Super Holdings B.V. · Curaçao Company Number 148526
- 22 territories
- Oct 4, 2026
- 2,405,866
- Sep 16–23, 2026
- 168 hours
- +6
Cloudbet screenshots: the logged-out lobby on desktop and mobile
cloudbet.com, logged out, Oct 3, 2026.
Cloudbet pros and cons
Pros
- Regulator’s certificate for OGL/2024/328/0599 names the same company, company number and license as the Terms
- Names its operator, license number, payment subsidiary and dispute body
- Same 22-territory list in the Terms and the help center
- Turnover band, level count and rakeback published for all 8 loyalty tiers
- Terms send unresolved complaints to CADRE, whose decisions Cloudbet says bind it
- Cloudbet Originals run a published provably fair scheme with a verification calculator
Cons
- No loss limit, wager limit, session-time limit or reality check
- Playthrough on your own deposit: 25% verified, 100% unverified
- Rakeback is a share of the house edge, not of what you wager
- ID required once total deposits reach $2,200, though the help center leads with “verification isn’t required”
- 22 territories blocked, plus provider blocks with no published list
- Two Cloudbet pages disagree on how a temporary exclusion ends
- Two answers on fees: a flat network fee on the fees page, up to 5% in the Terms
- The CGA registry lists the license term as ended May 23, 2026, with an assessment in progress
What to check before you deposit at Cloudbet
1Does Cloudbet accept players where you live?
22 territories blocked
The Terms and the help center carry the same list, with the US, the UK, Australia, Germany, France, Spain, the Netherlands and Curaçao itself on it. Game providers block more countries on top.
See the evidence →Check the list and your local law before you sign up.
2Can you get an unplayed deposit back?
Wager 25% of it first
Playthrough applies to your own deposit, not only to bonus money. It is 25% once you verify and 100% if you don’t, and claimed tips are added to it.
See the evidence →Treat a deposit as money for play, not a refundable balance.
3What is Cloudbet’s rakeback worth?
A share of the house edge
By Cloudbet’s own worked example, 10% rakeback on a 4% edge pays $4 back per $1,000 wagered.
See the evidence →Multiply the rakeback rate by the game’s edge before you plan around it.
4Can you cap what you lose?
Only what you deposit
Deposit limits, cooling-off and self-exclusion are published. No loss limit, wager limit, session-time limit or reality check is.
See the evidence →Set a deposit limit at sign-up. Nothing published stops a funded balance.
How we checked Cloudbet
These are the checks behind this review, each with its date. The numbers come from Cloudbet’s public bet feed and the rules from its own documents. Our method
- License checked at the regulator
The certificate matches the Terms on company, company number and domain and says Active. The CGA registry lists the same license with a term that ended May 23, 2026 and an assessment in progress.
- Operator documents read
27 documents from Cloudbet’s terms, help center and policies, each one linked under Sources.
- Public bet feed captured
2,405,866 bets over 168 hours, Sep 16–23, 2026. Source: Public bet feed · every currency.
Coming soon
We haven’t deposited at Cloudbet yet. Each result will land here with its date and how long it took.
- Deposit
How long a crypto deposit takes to credit, on two networks.
- Withdrawal
How long a withdrawal takes to reach our wallet, and every fee on the way.
- Support chat
How fast a human replies in live chat, and whether the answer matches the terms.
- KYC check
What the casino asks for, when it asks, and how long approval takes.
Cloudbet score: 8.7 out of 10
- License8.9Answered: how the license was checked, license number match, license holder and licensed domains. Conflicting or only pointed at: issue and expiry dates and licensing authority.
- Withdrawals8.2Answered: processing time, minimum withdrawal, withdrawal limit, withdrawal coins, payout networks and deposit playthrough. Conflicting or only pointed at: withdrawal fee. Not published: confirmations.
- KYC8.8Answered: what the terms require, when KYC is triggered, accepted documents, limits during a check and if you don’t verify. Not published: verification time.
- Complaints & self-exclusion9.4Answered: where a complaint starts, escalation route, complaint deadlines, named ADR body and what the regulator says. Conflicting or only pointed at: self-exclusion.
- Restricted countries8.2Answered: restricted countries, second list, game provider blocks, what happens to the account, using a VPN and how location is checked. Conflicting or only pointed at: whether the list is complete. Not published: what the license covers.
- Bonus terms7.7Answered: bonus offer, wagering requirement, rakeback or reward rate, game contribution and forfeiture rules. Conflicting or only pointed at: bonus expiry, max bet while wagering and max cashout.
- Public bet feed10.0The feed shows losing bets as well as wins, in dollars, so its totals can be checked.
Overall
8.7
Weighted from Cloudbet’s own documents, its license record and its public feed. How we score
Cloudbet restricted countries: where can’t you play?
Both lists agreeCloudbet blocks 22 territories (Terms §7.1.3), and its help center lists the same entries. The US, the UK, Australia, Germany, France, Spain and Curaçao itself are on it, and Japan and Turkey joined in the Terms of September 30, 2026. That is Cloudbet’s list, not legal advice.
Cloudbet’s restricted list in the Terms and the help center
Both versions include the three named Ukrainian regions. The help center adds that “if your country isn’t listed in the restricted jurisdictions above, Cloudbet is available to you.” The Terms say less: they also bar any other jurisdiction where Cloudbet’s offering “is unlawful”, and checking your local law is your job.
- Terms §7.1.3: 22 entries. Three are regions, not countries. It covers where you are physically located, at all times, withdrawal requests included.
- The help center article: The same list. Same entries, in a slightly different order.
- The provider layer: No list published. A country Cloudbet allows can still lose part of the catalog.
Cloudbet game provider restrictions
Game providers set their own country lists. Cloudbet says “Even in a fully supported Cloudbet jurisdiction, an individual game provider may choose not to make some or all of its games available there.” See the provider restrictions
Curaçao is on Cloudbet’s own list. An offshore licensee generally can’t serve the market that licensed it, so treat this license as an export permit, not home consumer protection. The Western European markets on the list run their own licensing, and Cloudbet holds no license in any of them.
How Cloudbet blocks restricted countries
Its system “automatically detects players signing in from restricted regions” and shows “Unfortunately, we don’t serve players from your jurisdiction.” A bet placed from a listed country can be voided (Terms §10.20), and a country that suspends gambling leaves you able to sign in only to withdraw.
Cloudbet VPN rules
Cloudbet won’t advise on VPNs (“Cloudbet is not able to advise on third-party software or tools.”) and publishes no sanction for using one. But Terms §7.1.3 is about where you physically are, so misrepresenting that breaches the Terms whatever tool you use. Don’t use a VPN, a mirror domain or a false address to get around a block.
Restricted countries list
Cloudbet doesn’t accept players from these 22 territories.
- Australia
- Austria
- Belgium
- China, Macau, Hong Kong SAR
- Curaçao
- Cuba
- France
- Germany
- Iran
- Japan
- Lithuania
- Malta
- Myanmar
- Netherlands
- North Korea
- Singapore
- Syria
- Spain
- Turkey
- United States of America and its territories
- United Kingdom
- Ukraine (Crimea, Donetsk and Luhansk only)
Who owns Cloudbet, and is its license real?
Certificate and registry readHalcyon Super Holdings B.V. (Curaçao Company Number 148526) runs Cloudbet under license OGL/2024/328/0599 from the Curaçao Gaming Authority, with a Cyprus subsidiary for some payments. The certificate Cloudbet links from its footer shows the same company, company number and license, granted May 23, 2025 and Active on Oct 4, 2026. Read Cloudbet’s license article
Cloudbet on the CGA license registry
The authority’s own registry, in its edition dated October 2, 2026, lists the same license as entry 226: B2C, issued November 23, 2025, expiring May 23, 2026, status “Assessment in progress”. So the certificate says Active while the registry says the current term ended and an assessment is in progress. 283 of the registry’s 666 rows carry that status, which points to a renewal queue rather than a problem only Cloudbet has. Open the registry
The issue date has three versions too: May 23, 2025 on the certificate, May 27, 2025 in the Terms, and November 23, 2025 on the registry row, where it dates the current term.
Cloudbet registered address: two versions
The Terms and the footer give Abraham Mendez Chumaceiro Boulevard 03, Willemstad, Curaçao. The privacy policy gives Abraham Mendez Chumaceiro Boulevard 50, Curaçao. That is the same company and street with a different house number, in the one field you’d use to look the company up.
Curaçao eGaming or the Curaçao Gaming Authority?
Cloudbet names two regulators. A help center article still says the site is “licensed and regulated under Curaçao eGaming”, the name from the master-license era. The Terms and the footer carry the current license number.
Cloudbet ownership: still to verify
- Certificate at the regulator: Read, granted May 23, 2025, Active on Oct 4, 2026
- CGA license registry: Entry 226, term to May 23, 2026, “Assessment in progress”
- Directors: Not found
- Beneficial owners: Not found
- Halcyon Super Holdings B.V.
- Curaçao Company Number 148526
- Abraham Mendez Chumaceiro Boulevard 03, Willemstad, Curaçao
- Solas Technologies Limited · 25 Voukourestiou Street, 3045 Limassol, Cyprus
- OGL/2024/328/0599
- Curaçao Gaming Authority
- B2C
- On the CGA registry. Cloudbet’s own documents state only the number and the authority
- cloudbet.com
License
- Curaçao Gaming Authority
- OGL/2024/328/0599
- Halcyon Super Holdings B.V. · Curaçao Company Number 148526
- Checked at regulator
Cloudbet KYC: can you play without verifying?
Two readings of one ruleYes, up to $2,200 in deposits. The help center leads with “verification isn’t required”, but Terms §21.1.5 makes it compulsory once total deposits reach $2,200. That is also the cap on an unverified account. Both are true, and only the Terms tell you where the line is. Miss a check Cloudbet asks for and it can close the account and keep the winnings (Terms §11.1).
Cloudbet verification levels
Cloudbet publishes two verification levels and the caps on each. Read the verification article
- Not published
- AML and KYC law, owner checks, platform security
- Passport, national ID card, driver’s license or residence permit showing your full name, face and ID number, with no photocopies and nothing expired. Address: a utility bill, a government, tax or registry letter, a monthly bank statement or a rental agreement from a registered landlord or agent, under three months old and in the ID’s name.
- Mobile phone bills, insurance papers, payment invoices and handwritten documents. Hotels and short-term rentals don’t count as a residence
- 18, or your local age of majority if higher
- Terms §5.1
1Signing up
No verification to start
Cloudbet says you can deposit, withdraw and bet as soon as you sign up. The same sentence leaves out the cap.
2Level 1
Phone number only
The same $2,200 lifetime deposit and $2,200 daily withdrawal caps, plus access to Cloudbet Rewards. A phone number unlocks rewards and moves neither cap.
3The $2,200 line
Terms §21.1.5: “Identity verification will be required when cumulative deposits reach or exceed USD 2,200.”
Sumsub runs the automated check (Terms §21.1.3). This is the only numeric trigger Cloudbet publishes.
4Level 2
Photo ID, proof of address and a face check
“No deposit and withdrawal limits” once approved. Sending documents doesn’t lift the caps, and the $2,200 daily withdrawal limit stays until approval. The Terms let Cloudbet restrict deposits, withdrawals and funds while a check is open. No turnaround time is published.
Cloudbet withdrawals: what has to happen before you cash out?
Playthrough on depositsYou have to play through your own deposit before you cash out. Cloudbet puts a playthrough on plain deposits and claimed tips, 25% once verified and 100% if not, separate from any bonus WR. Cloudbet says most withdrawals are instant. Its fees page lists a flat network fee per withdrawal, and its Terms reserve up to 5% on top.
Cloudbet deposit playthrough without a bonus
The playthrough covers plain deposits and claimed tips even if you never touch a bonus, and only settled bets count. Cloudbet says the rule is there to stop deposits being withdrawn unplayed and to meet AML rules. Either way, your first deposit isn’t refundable on demand. This is the rule most likely to catch you if you deposit and then want the money back. Read the playthrough article
Cloudbet withdrawal limits and fees
Cloudbet gives two answers on fees. Its fees page charges no deposit fee and one flat network fee on each withdrawal. Its Terms reserve a handling charge of up to 5% on deposits and withdrawals (§7.1.10), and neither document says when it applies. The help center is crypto in, crypto out, while the Terms mention fiat by jurisdiction without naming a method. The only published ceiling is on a bet. Terms §13.4 caps a parlay, accumulator, combo or multi payout at €1,000,000, and there is no general withdrawal maximum. Withdrawal minimums are set per coin and network in the fee table. Our real-money tests are coming soon.
Cloudbet deposit coins vs the bet feed
Cloudbet lists 29 deposit assets, and the feed shows bets in 24. The deposit list is what you can fund with, and the feed shows what people bet from in one week. Neither list contains the other. Some of the gap is just labels. The feed writes MATIC and ZCASH where the cashier writes POL and ZEC. The feed also carries US2, which the deposit list doesn’t name. Cloudbet’s documents don’t explain it.
- 100%
- Wager 100% of all deposits and any claimed tips before withdrawing
- 25%
- Wager 25% of deposits and any claimed tips before withdrawing
- Settled bets only
- Settled casino or sports bets, won or lost. Pending bets don’t count.
- $510 vs $127.50
- 29 crypto assets
- Two answers
- Mostly under $1
- “Most crypto withdrawals are processed instantly”, and in some cases up to 24 hours
Cloudbet rakeback, VIP and loyalty tiers: does the feed match the published ladder?
Ladder checked against the feedNo level in the feed exceeds what Cloudbet’s published ladder allows. Cloudbet publishes 8 named tiers with lifetime-turnover bands, from $0 at Bronze to $1bn at Blue Diamond, and every named bet in the feed carries a tier-and-level coordinate. The capture holds 46 distinct coordinates across 7 tiers. The top rung’s 3 accounts carry 17.01% of all captured stake.
What Cloudbet rakeback is worth
Cloudbet rakeback is a share of the house edge, not of what you wager. In Cloudbet’s own example, 10% rakeback on a 4% edge returns “$4 back for every $1,000 bet”, or 0.4% of turnover.
Level thresholds inside a tier aren’t published, only each tier’s band. You can see your band, but you can’t work out when the next level-up reward lands. Both rakeback articles now agree that the 10% rate starts at Diamond.
Cloudbet high rollers on the loyalty ladder
3 accounts on the top observed rung placed 0.72% of captured bets and 17.01% of the money. Every bet Cloudbet publishes under a name carries a tier number and a level number. 46 distinct coordinates show up in this capture, across 7 tiers and up to level 15.
They cover exactly the named part of the feed, 1,800,071 bets and $16.8M of stake. Each of the 1,655 named accounts sits on the ladder once.
How we matched the feed to Cloudbet’s tiers
The feed gives a bare integer, not a tier name. We align the two by position, the only alignment the documents allow. Then we run the one test that could break it. No observed level may exceed its published tier’s level count, and none does. 5 of the 7 observed rungs hit their published level count exactly, 0 exceeded it, and Blue Diamond never appeared in this window.
A second test checks stake. The ladder is ordered by lifetime turnover, so if the integer is that ladder, stake per account has to rise with it. Across all 7 observed tiers it does, with no reversal, from $102 per account in a week at the bottom to $2.1M at the top. A week of staking isn’t lifetime turnover, so this backs the alignment without proving it.
What the Cloudbet entry tier pays
The entry rung, Bronze, pays 5% of the house edge and $0 in level-up rewards. The rung the money sits on needs a lifetime turnover in the hundreds of millions, and Cloudbet shows that whole distance up front.
- $0–$1,000
- Base rakeback 5%. TURBO: up to 10% for 20 minutes. Level-up total $0.
- $1,000–$10,000
- Base rakeback 5%. TURBO: up to 10% for 30 minutes. Level-up total $15.
- $10,000–$100,000
- Base rakeback 5%. TURBO: up to 10% for 30 minutes. Level-up total $75.
- $100,000–$1,000,000
- Base rakeback 5%. TURBO: up to 10% for 45 minutes. Level-up total $750.
- $1,000,000–$10,000,000
- Base rakeback 5%. TURBO: up to 12.5% for 45 minutes. Level-up total $7,800.
- $10,000,000–$100,000,000
- Base rakeback 5%. TURBO: up to 15% for 60 minutes. Level-up total $78,000.
- $100,000,000–$1,000,000,000
- Base rakeback 10%. TURBO: up to 20% for 60 minutes. Level-up total $890,000.
- $1,000,000,000+
- Base rakeback 10%. TURBO: up to 25% for 90 minutes. Level-up total $9,970,000.
Cloudbet’s published loyalty tiers against the feed
Ghost Mode bets keep their amount, multiplier and payout in the feed but drop the username, and the coordinate with it. That is 25.18% of bets and 53.98% of stake, all under one shared placeholder. Every figure here is a share of the 46.02% of stake that carries a name, and the hidden rest could sit anywhere on the ladder. Two bets on the same tier and level need not share a player. Cloudbet publishes no encoding for the field, so the tier names are our alignment.
Cloudbet games: what gets played most?
Slots take 73.46% of bets at Cloudbet, and blackjack takes 22.04% of the money. The feed logged 1,241 games from 58 studios, bet in 24 assets. Cloudbet’s own titles carry 4.30% of captured stake and are the only ones you can verify round by round.
Blackjack at Cloudbet
Blackjack carries 22.04% of the money from just 1.78% of bets. The capture spans 15 source categories over 168 hours. That is one week of play, so it doesn’t prove any game is available where you live.
Cloudbet provably fair and RNG games
Cloudbet runs two fairness regimes, and only one of them lets you check a result yourself.
- Cloudbet Originals: 4.30% of stake. 477,180 bets across 26 in-house titles. The feed files only 4 of them under its own Cloudbet Originals category, and the rest sit under arcade, keno and blackjack. Provably fair: a 32-byte server seed is committed as a SHA3-256 hash before play and revealed afterwards. Server seed, player-set client seed and a per-round nonce combine into a round signature, fed through SHAKE256 to produce the outcome.
- Third-party studios: 95.70% of stake. Everything else in this window, with most of the money and none of it verifiable round by round. Cloudbet says instead that “All RNGs are certified and tested externally and tested prior to going live on our site.”
- What’s missing: No test house named. No test house or certificate is published, so the certification claim leads nowhere. We haven’t run a provably fair check on a real Cloudbet round.
Bets and stake by game category
A payout ratio here is what one week of play in that category paid back, not a game’s RTP. Blackjack’s 22.04% of stake comes from only 42,830 bets, so a few big accounts drive it.
What responsible gambling tools does Cloudbet offer?
Sources disagreeCloudbet offers deposit limits over three periods, a cooling-off break from 24 hours to three months, and self-exclusion from one year to lifetime. Cooling-off and self-exclusion can’t be undone once started. Cloudbet has no loss limit, wager limit, session-time limit or reality check, and two of its pages disagree on how a temporary exclusion ends.
No loss limits at Cloudbet
Deposit limits, cooling-off and self-exclusion all work at the door. Once money is in the account, deposited or won, nothing published limits how fast you wager it or how much you lose in a session.
This comes from Cloudbet’s published pages: the responsible gambling page, its help collection and the self-exclusion article. A tool that exists only inside a logged-in account wouldn’t show up there.
How does a temporary Cloudbet exclusion end?
Cloudbet gives two answers. The self-exclusion article says the account reopens by itself at the end of the period. The responsible gambling page says you have to get in touch to reactivate it. An account that reopens on its own is a very different control from one that needs a deliberate step back. Read the responsible gambling page · Read the self-exclusion article
Both pages agree on the rest. The shortest exclusion is a year, the longest is lifetime, and support can’t end or cancel an exclusion or a cooling-off early. “In the event that a lifetime exclusion is set, your account will remain closed indefinitely. This action is irreversible and cannot be undone.”
- You get in touch to reactivate
- Reopens automatically
- “Your account will reopen automatically at the end of the period”
Cloudbet’s player controls and what each one leaves open
Cloudbet complaints: what can you do if something goes wrong?
Email support first and keep every message. If that fails, the Terms send you to CADRE, a named dispute body whose decisions Cloudbet says bind it. That is a stronger route than most crypto casinos publish. Our complaint test is coming soon.
How to file a Cloudbet complaint
Start with support@cloudbet.com and keep every transaction hash and timestamp. Wait for Cloudbet’s final response, then take it to CADRE, the Curaçao Alternative Dispute Resolution Entity.
Cloudbet ADR: CADRE
Cloudbet’s Terms say “Any final decision issued by CADRE shall be binding on both parties, subject to any rights or remedies available under applicable law.” Most crypto casinos offer arbitration under local law instead. CADRE publishes a claims form and says its service is free to the customer whatever the outcome.
What we couldn’t confirm about CADRE
CADRE’s own site doesn’t say its decisions are binding. That is Cloudbet’s wording, in its Terms. Open CADRE · Read the dispute clause
What the Curaçao Gaming Authority does with complaints
The authority says it “does not handle individual complaints against gaming providers” and can’t order an operator to pay. It takes complaints at complaints@cga.cw as signs of possible breaches, may act on a pattern of them and won’t say what it did. So CADRE is your route to a ruling, and the authority isn’t. Read the authority’s page
- Per Cloudbet’s Terms only
- Reports only, no rulings
- complaints@cga.cw
- Not published
- Coming soon
1Cloudbet support
support@cloudbet.com
The compulsory first step (Terms §22.1). Live chat runs 24/7 and email usually answers within a few hours. Keep every message, timestamp and transaction hash. Any escalation needs them.
2The escalation gate
After Cloudbet’s final response
Or after a “reasonable period” the clause never defines (Terms §22.1). Transaction complaints have 30 days (Terms §10.25).
3CADRE
Curaçao Alternative Dispute Resolution Entity
A named dispute body, which most operators in this category don’t have. Certified by the Curaçao Gaming Authority (CGA/ADR/2025/01) and free to the customer whatever the outcome.
4The courts of Curaçao
Curaçao law, Curaçao courts (Terms §22.3 and §22.4)
No arbitration clause and no class-action waiver, so the fallback is a foreign court. For most players that remedy is out of reach, which is why the CADRE step matters.
What public Cloudbet bet data did we analyze?
We analyzed 2,405,866 settled bets from 168 hours of Cloudbet’s public feed, all priced in USD by the source. Payout came to 73.64% of stake. That is a feed ratio, not a game’s RTP. 25.18% of those bets were placed in Ghost Mode and carry no account.
Cloudbet bet results in the feed
The feed shows 2,405,866 bets, $36.5M staked and 73.64% paid back. That covers one 168-hour window and only the bets Cloudbet chooses to show, and Cloudbet doesn’t say the feed is complete.
About three quarters of the bets (1,790,800, or 74.43%) returned nothing. The 615,034 that did return money took $11.6M of stake and paid $26.8M.
Cloudbet Ghost Mode bets
53.98% of the money in the feed has no name on it. Ghost Mode hides the username and leaves the bet in the public feed. Every hidden bet arrives under the same shared placeholder, so hidden bets can’t be counted, grouped or linked to each other.
Ghost Mode works as designed, and it limits every account-level figure here. Anything about who staked what covers only the 46.02% of stake with a name on it.
How the biggest payouts move the Cloudbet ratio
Taking out the 20 biggest payouts from 2,405,866 bets moves the ratio −1.98 points. Each row of the table removes whole bets, stake and payout, and recomputes. Treat the ratio as one week’s result, not a rate to plan on.
Every Cloudbet total is a minimum
We lost the feed for more than a minute 339 times in 168 hours. The 12 longest gaps alone add up to 4.33 hours, the longest a single 1.55-hour stretch, and bets settled in them aren’t here. Read “$36.5M was staked” as “at least $36.5M was staked”.
- $36,452,034
- 2,405,866 settled bets
- $26,844,691
- Gross returns in the same window
- -$9,607,343
- Net loss for the captured players
- 73.64%
- Feed ratio for this capture only
How the payout ratio moves when the biggest payouts come out
- 2,405,866
- 168
- 73.64% paid back
- Sep 16–23, 2026
Cloudbet compared with similar casinos
All casinosSee how Cloudbet stacks up against similar casinos on score, license, restricted countries and bet data.
| Casino | Score | License | Restricted | Bets captured | Feed payout ratio |
|---|---|---|---|---|---|
| Cloudbet | 8.7 / 10 | Curaçao · checked | 22 territories | 2,405,866 | 73.64% |
 Chips | 8.6 / 10 | Anjouan · checked | 27 territories | 916,202 | 147.12% |
 500 Casino | 8.8 / 10 | Curaçao · checked | 35 territories | 535,615 | 117.64% |
 Gamdom | 8.5 / 10 | Anjouan · checked | 37 territories | 9,894,905 | 104.05% |
 Roobet | 8.5 / 10 | Curaçao · checked | 25 territories | 586,444 | 96.85% |
Our score
Is Cloudbet legit? Yes, licensed in Curaçao, and the money sits at the top of its ladder
Check your country and the playthrough rule before you deposit, and read rakeback as a share of the house edge.
- What Cloudbet gets right: Company, license, tiers, ADR body. Two documents give the same 22-territory list, and the loyalty table carries real turnover numbers.
- Data behind this review: 2,405,866 public bets. 1,241 games in 24 assets over 168 hours.
- Main concern: Nothing caps what you lose. Deposit limits, cooling-off and self-exclusion only. No loss, wager or session limit.
- Still to test: Withdrawals and complaints. The CGA registry lists the license under assessment, so check it again before a big deposit. Our real-money tests are coming soon.
What could change this verdict
Four items are still open. Each is a test we haven’t run yet or a record we couldn’t reach.
- Company records behind the operator: Directors and owners not found
- Real-money withdrawal: Coming soon
- Account and KYC flow: Coming soon
- Complaint and CADRE route: Coming soon
Cloudbet’s public feed carries 46 loyalty coordinates across 7 tiers. The top tier (3 of 1,655 named accounts) holds $6.2M of the $36.5M staked in the window, at one end of a ladder Cloudbet publishes in full.
Who is Cloudbet best for, and who should skip it?
- Players who want the rules in numbers. Cloudbet publishes the turnover band for every loyalty tier, the wagering contribution by game type, the playthrough on a plain deposit and a named dispute body.
- Privacy-minded crypto players. Ghost Mode hides your username on a public bet without hiding the bet. 25.18% of captured bets were placed that way.
- Players who verify their own rounds. Cloudbet Originals run a published provably fair scheme with a verification calculator. In our window, the in-house titles carried 4.30% of captured stake.
- You live in one of the 22 blocked territories. The Terms and the help center carry the same list, including the US, the UK, Australia, Germany, France, Spain and Curaçao itself. Game providers cut further into allowed markets.
- You want to cap losses, not just deposits. Cloudbet has no loss limit, wager limit, session-time limit or reality check.
- You expect your deposit back on demand. Playthrough applies to your own money. You wager 25% of deposits and claimed tips once verified, and the whole deposit if not.
- You want your home regulator’s protection. This is a Curaçao license. The authority’s certificate says Active, its registry lists the term under assessment, and it doesn’t handle individual complaints. A Curaçao license gives you no access to your own regulator’s dispute service.
Sources for this Cloudbet review
Public bet feed
Public bet feed · every currency
- Bets captured
- 2,405,866
- Captured
- Sep 16–23, 2026
Operator documents (27)
- Curaçao license certificate (cert.cga.cw) · License
- Terms and Conditions · License
- CGA online gaming license registry (PDF, Oct 2, 2026) · License
- Cloudbet help center: what licenses does Cloudbet have · License
- Curaçao Gaming Authority · License
- Help center: restricted jurisdictions · Restricted countries
- Help center: provider restrictions · Restricted countries
- Help center: can I use a VPN · Restricted countries
- Help center: gambling suspended in your country · Restricted countries
- Help center: South America · Restricted countries
- Help center: maximum daily withdrawal limit · KYC
- Help center: accepted documents · KYC
- Help center: verification levels · KYC
- Privacy policy · KYC
- Transaction fees table · Withdrawals
- Help center: withdrawal time · Withdrawals
- Help center: deposit confirmations · Withdrawals
- Help center: accepted currencies · Withdrawals
- Help center: playthrough · Withdrawals
- Help center: how to withdraw · Withdrawals
- Help center: how the Welcome Package works · Bonuses
- Cloudbet Rewards page · Bonuses
- Help center: loyalty tiers and benefits · Bonuses
- Help center: level-up rewards · Bonuses
- Curaçao Gaming Authority: online gaming · Complaints
- Help center: about Cloudbet’s self-exclusion · Complaints
- Responsible gambling page · Complaints
About this Cloudbet review
Founder and author, 0xCasinos
Alex Savelle runs 0xCasinos and writes everything on it. Since July 12, 2026, Alex has captured 210 million bets from the public feeds of 24 crypto casinos. Alex turns that data into the reviews, rankings and studies on this site.
When a review covers a casino’s rules, Alex reads its terms, help center and license record first. Every document behind a claim is linked, and a review built from the bet feed alone says so. The numbers come from the captured feeds. The casino rules come from the casino’s own documents, dated the day they were read.
- Documents re-read. Cloudbet rewrote its Terms on September 30, 2026: every clause cited here is renumbered, Japan and Turkey joined the list (now 22 entries), a handling charge of up to 5% is reserved on deposits and withdrawals, and slot contributions to a WR now follow each game’s declared RTP. The CGA registry lists the license term as ended May 23, 2026, under assessment, while the certificate says Active. The two rakeback articles now agree, and another 27 questions we hadn’t checked are answered from the Terms, privacy policy, help center and the authority’s own pages.
- Data refreshed: every bet-feed figure now reads the 168-hour capture from Sep 16 to Sep 23, 2026, 2,405,866 settled bets. Operator documents as read on Sep 8, 2026.
- First published: operator, license number, the 20-territory list, verification levels and caps, the deposit playthrough, the eight-tier loyalty ladder, responsible gambling tools and the CADRE route, with the 168-hour capture of Aug 24–31, 2026 (2,550,109 settled bets). Five contradictions in Cloudbet’s own documents are shown with both readings.
Cloudbet rakeback: 10% means $4 back on every $1,000 you bet
Cloudbet pays rakeback as a share of the house edge, not of your bets. In its own example, 10% rakeback on a game with a 4% edge returns $4 for every $1,000 you bet. That is 0.4% of turnover. The welcome package runs up to $2,500 over your first 30 days.
- October 4, 2026
- 6
- 6 of 8
Published rules only
We haven’t claimed a bonus at any casino. Every rule below is the casino’s own, linked to its source.
Cloudbet bonuses FAQ: what people ask, answered up front
Quick answers from Cloudbet’s own bonus terms.
Which Cloudbet tier earns 10% base rakeback?
Diamond and Blue Diamond. Every tier from Bronze to Ruby earns 5%, and both Cloudbet articles now say so. On September 8 the rakeback article left Ruby out of its list.
See the row it came from →What is the WR on Cloudbet cash bonuses?
Each offer sets its own. No-deposit cash bonus winnings leave only once the WR and any condition the offer states, such as a minimum deposit, are met (Terms §8.7). Rakeback carries “absolutely no rollover requirements”, the rewards hub says.
See the row it came from →What counts toward a Cloudbet wagering requirement?
It depends on the game. Slot and arcade games with a declared RTP above 99.5% count 10%, lower ones count by their declared RTP, and live and virtual table games count 10% (Terms §8.5). Games on Cloudbet’s excluded list count nothing.
See the row it came from →
Cloudbet bonus offer, wagering and expiry: the key rules
- Published
Up to $2,500 across casino and sports, unlocking over the first 30 days by activity. Casino side: 10% rakeback and daily cash drops. Sports side: One cash drop per week.
- Published
Winnings from a no-deposit cash bonus can be withdrawn only once its WR and any other condition the offer states, “such as a minimum deposit”, are met (Terms §8.7)
- Two answers
Rewards unlock on the calendar three times per day, with 12 hours to claim them
Cloudbet bonus terms: every rule, row by row
Every Cloudbet bonus rule, with its clause and source.
The offer
The headline offer, the minimum deposit and the rakeback rate.
Bonus offer
What bonus does Cloudbet offer?
- Published
Up to $2,500 across casino and sports, unlocking over the first 30 days by activity. Casino side: 10% rakeback and daily cash drops. Sports side: One cash drop per week.
“You’re automatically eligible for the Welcome Package once you make your first deposit, regardless of the amount.” “You’ll be automatically enrolled in Cloudbet Rewards as soon as your Welcome Package ends.”
Minimum deposit
What is the minimum deposit for a Cloudbet bonus?
- Published
Any amount. The Welcome Package “is activated by your first deposit of any amount” (Terms §8.4.2)
For accounts registered from January 2, 2025 that took no other sign-up offer. It “is activated by your first deposit of any amount”, the 30 days start at your first bet after that deposit, and it ends at 30 days or at the $2,500 cap (Terms §8.4.2 and §8.4.5).
Source: Terms and Conditions
Rakeback or reward rate
What rakeback rate does Cloudbet pay?
- Published
In Cloudbet’s own example, a game with a 4% house edge at 10% rakeback returns “$4 back for every $1,000 bet”. The loyalty-tiers article gives 5% base rakeback to “Bronze – Ruby” and 10% to “Diamond – Blue Diamond”.
“Rakeback is money you get back every time you bet, calculated as a percentage of the house edge to you as cashback.” “Half of your collected rakeback goes straight to your wallet and is available to use instantly. The rest is added to your Rewards Calendar, where you can claim it once it unlocks.” Casino bets only. Sports bets don’t earn rakeback. On Sep 8, 2026, the rakeback article gave 5% to “Bronze through Sapphire” and left Ruby out. On Oct 4 its table gives Ruby 5%, so both articles now agree.
Wagering requirements
The WR, game contribution and the max bet while you wager.
Wagering requirement
What is the Cloudbet bonus wagering requirement?
- Published
Winnings from a no-deposit cash bonus can be withdrawn only once its WR and any other condition the offer states, “such as a minimum deposit”, are met (Terms §8.7)
Rakeback works the other way. The rewards hub states rakeback carries “absolutely no rollover requirements, and no strings attached”. No match percentage and no explicit welcome-bonus wagering multiplier is published.
Source: Terms and Conditions
Game contribution
Which games count toward the Cloudbet WR?
- PublishedTerms §8.5
Slot and arcade games with a declared RTP above 99.5% contribute a flat 10%, and for those at 99.5% or below Cloudbet sets the contribution from each game’s declared RTP. Live Table Games and Virtual Table Games contribute 10%.
Games on Cloudbet’s excluded-games page contribute nothing. Each game’s contribution is “typically displayed below that game’s details”, and in a banner under the game while you play with bonus funds.
Source: Terms and Conditions
Max bet while wagering
What is the max bet on a Cloudbet bonus?
- Named, never stated
Set per offer. Cloudbet “may set a maximum stake per gaming round for bets placed with bonus funds, as stated in the offer” (Terms §8.10)
Source: Terms and Conditions
What you can keep
The max cashout, the expiry and what voids the bonus.
Max cashout
Is there a max cashout on Cloudbet bonuses?
- Named, never stated
Set per offer for Casino Free Bets: “The maximum amount you can win from Casino Free Bets is set for each offer and is shown in the offer” (Terms §8.15). The Welcome Package itself stops at $2,500 (§8.4.5)
Source: Terms and Conditions
Bonus expiry
When does a Cloudbet bonus expire?
- Two answers
Rewards unlock on the calendar three times per day, with 12 hours to claim them
The rewards page and the Terms give different unlock times and claim windows for the same Rewards Calendar, and an unclaimed amount is forfeited.
TURBO raises casino rakeback for a limited time and switches on automatically when you claim a reward from the Rewards Calendar. Re-activating it while it runs restarts the clock
Source: Cloudbet Rewards page and Terms and Conditions
Forfeiture rules
What voids a Cloudbet bonus?
- Published
Forfeiting a bonus also forfeits “any pending winnings accrued whilst wagering that bonus” (Terms §8.9). An unclaimed Rewards Calendar amount is lost 24 hours after it unlocks (§8.4.3.5), and every bonus and reward goes if the account is suspended or closed (§9.15)
Source: Terms and Conditions
VIP program
VIP tiers, reward timing and what’s blocked while a WR is live.
VIP tiers
What are the Cloudbet VIP tiers?
- Published
Eight lifetime-turnover tiers, from Bronze ($0–$1,000) to Blue Diamond ($1,000,000,000+), with tier totals published from $15 to $9,970,000.
“Loyalty tiers at Cloudbet are based on your total lifetime turnover, not how often you play.” “Your loyalty tier won’t drop due to inactivity. Once you unlock a new level or tier, it’s yours to keep.” Cloudbet adds: “The only way is up—from your current tier to the next.” The turnover threshold for each individual level inside a tier is not published, only the band for the tier as a whole.
When rewards land
How often does Cloudbet pay rewards?
- Published
“Level-Up Rewards are based on your total turnover, and both casino and sports bets count toward it.”
“You’ll be automatically enrolled in Cloudbet Rewards as soon as your Welcome Package ends.”
Source: Help center: level-up rewards
Blocked while wagering
What can’t you do while a Cloudbet bonus is active?
- Published
While a bonus is active, your play doesn’t count toward the Loyalty Club, and Bonus Bets earn no loyalty rewards (Terms §9.7). Delaying rounds, parking bets, building in-game value with bonus funds or exploiting bugs counts as Bonus Abuse (§8.3)
Source: Terms and Conditions
Eligibility and deposit rules
Who is eligible, and the deposit rule that applies even with no bonus.
Bonus abuse and eligibility
When can Cloudbet take a bonus back?
- Published
Cloudbet can decline a withdrawal and deduct funds if it finds or suspects bonus abuse (Terms §8.1), recoup a bonus that guaranteed a profit (§8.2), and void a bonus and its winnings for Bonus Abuse (§8.3)
Source: Terms and Conditions
Deposit playthrough
Do you have to wager a Cloudbet deposit with no bonus?
- Published
Unverified: Wager 100% of all deposits and any claimed tips before withdrawing. Verified: Wager 25% of deposits and any claimed tips before withdrawing.
This applies to ordinary deposits, not only to bonus funds. On a $500 deposit with $10 of claimed tips, Cloudbet publishes $510 of playthrough unverified and $127.50 verified.
Source: Help center: playthrough
This deposit rule also applies to cashouts. See Cloudbet withdrawal rules
Cloudbet bonus terms in conflict: one rule has two published answers
Both readings come from Cloudbet. You only find out which one applies after you deposit.
Bonus expiry
Rewards unlock on the calendar three times per day, with 12 hours to claim them
The rewards page and the Terms give different unlock times and claim windows for the same Rewards Calendar, and an unclaimed amount is forfeited.
Cloudbet bonus sources: every document behind this tab
6 documents, checked on October 4, 2026. Any of them can change without notice.
- Help center: how the Welcome Package workshttps://www.cloudbet.com/en/support/articles/249240-how-does-the-welcome-package-work
- Terms and Conditionshttps://www.cloudbet.com/en/help/terms
- Cloudbet Rewards pagehttps://www.cloudbet.com/en/promotions/general/loyalty-club
- Help center: loyalty tiers and benefitshttps://www.cloudbet.com/en/support/articles/163526-loyalty-tiers-and-benefits
- Help center: level-up rewardshttps://www.cloudbet.com/en/support/articles/163522-how-to-earn-level-up-rewards
- Help center: playthroughhttps://www.cloudbet.com/en/support/articles/420121-playthrough-requirement-when-withdrawing
- 6
- 2
- 0
- 0
The eight core questions: offer, WR, expiry, rakeback rate, game contribution, max bet, max cashout and forfeiture. “Named, never stated” means Cloudbet says the rule exists but prints no figure on a public page. “Not published” means Cloudbet says nothing. “Not checked by us” is our gap.
Cloudbet bonuses compared: how its terms stack up
Cloudbet answers 6 of the 8 core questions. Across the 13 casinos with a bonuses tab, the range is 6 to 8. Each card shows how every casino answers one question, and every name links to that casino’s bonuses tab.
Bonus offer
13 of the 13 publish an answer.
- Published10
Cloudbet 500 Casino, BC.Game, BetFury, Chips, CoinCasino, and 4 more
- Two answers3
Wagering requirement
All 13 answer this. A casino gets this tab only if it does.
- Published12
Cloudbet 500 Casino, BC.Game, BetFury, Chips, CoinCasino, and 6 more
- Two answers1
Bonus expiry
12 of the 13 publish an answer.
- Published9
BC.Game, BetFury, Chips, CoinCasino, GOATED, Qzino, and 3 more
- Two answers3
Cloudbet 500 Casino, Shock
- Not published1
“Not checked by us” is our gap, and it never counts against a casino.
Cloudbet withdrawal time & fees: instant in most cases, and verifying cuts playthrough from 100% to 25%
Cloudbet says most crypto withdrawals are processed instantly. On fees it gives two answers: the fees page lists a flat network fee per coin, and the Terms reserve a handling charge of up to 5% on deposits and withdrawals. Before your own deposit can leave, you wager 100% of it unverified or 25% once verified. In Cloudbet’s own example, a $500 deposit with $10 of claimed tips needs $510 of wagering unverified and $127.50 verified.
- October 4, 2026
- 8
- 7 of 8
Real-money withdrawal tests: coming soon
Our real-money withdrawal tests are coming soon. Every figure below is the casino’s own published rule, linked to its source.
Cloudbet withdrawals FAQ: what people ask, answered up front
Quick answers from Cloudbet’s own cashier rules.
What fee does Cloudbet take from a withdrawal?
Two answers. The fees table lists a flat fee per coin and network, “paid by users to cover the transaction costs”. Terms §7.1.10 reserve “a handling charge of up to 5% on deposits and withdrawals”, and neither page says when that applies.
See both readings →Which bets count toward Cloudbet’s deposit playthrough?
Only settled casino or sports bets, won or lost. Pending bets don’t count. The playthrough covers claimed tips as well as deposits: 100% unverified, 25% once verified.
See the row it came from →Does Cloudbet have a minimum or maximum withdrawal?
A minimum, yes. Cloudbet lists one per coin and network in its transaction-fees table. No general withdrawal maximum is stated, and the only ceiling is €1,000,000 on a parlay, accumulator, combo or multi payout (Terms §13.4).
See the row it came from →
Cloudbet withdrawal fee, time and wagering: the key rules
- Two answers
A flat fee on each withdrawal, “paid by users to cover the transaction costs of moving the cryptocurrency out of their Cloudbet account”, set per coin and network and “determined by the blockchain network and can fluctuate without notice”
- Published
“Most crypto withdrawals are processed instantly”, and in some cases up to 24 hours
- Published
Unverified: Wager 100% of all deposits and any claimed tips before withdrawing. Verified: Wager 25% of deposits and any claimed tips before withdrawing.
Cloudbet withdrawal terms: every rule, row by row
Every Cloudbet withdrawal rule, with its clause and source.
Withdrawal fees
The casino fee, the network fee and any charge for withdrawing too often.
Withdrawal fee
Does Cloudbet charge a withdrawal fee?
- Two answers
A flat fee on each withdrawal, “paid by users to cover the transaction costs of moving the cryptocurrency out of their Cloudbet account”, set per coin and network and “determined by the blockchain network and can fluctuate without notice”
The fees page charges no deposit fee and one flat network-cost fee per withdrawal. The Terms reserve a handling charge of up to 5% on both, and neither document says when it applies.
Source: Transaction fees table and Terms and Conditions
Network fee
Who pays the network fee at Cloudbet?
- Published
You pay it. Each withdrawal carries a flat fee “paid by users to cover the transaction costs”, and the withdrawal screen shows the network fee before you confirm
Source: Transaction fees table
How often you can withdraw
How many withdrawals a day does Cloudbet allow?
- Not published
Not published. Neither the Terms nor the help center limit how many withdrawals you can make
Checked in: Terms and Conditions
Withdrawal time
The processing time the casino states and the confirmations it waits for.
Processing time
How long do Cloudbet withdrawals take?
- Published
“Most crypto withdrawals are processed instantly”, and in some cases up to 24 hours
Terms §7.5.11: crypto withdrawals “are typically processed within 24-hours of approval, subject to completion of any applicable KYC checks”.
Source: Help center: withdrawal time
Confirmations
How many network confirmations does Cloudbet need?
- Not published
Cloudbet states the number of confirmations “varies depending on the coin and the network” but publishes no per-coin table
Checked in: Help center: deposit confirmations
Withdrawal limits
The minimum, the maximum and what happens to a win too big to pay at once.
Minimum withdrawal
What is the minimum withdrawal at Cloudbet?
- Published
Published per coin and network in the transaction-fees table rather than as one figure
Source: Transaction fees table
Withdrawal limit
Is there a withdrawal limit or max payout at Cloudbet?
- Published
Terms §13.4 caps a parlay, accumulator, combo or multi payout at €1,000,000, and no general withdrawal maximum is stated
Source: Terms and Conditions
Big wins paid in installments
Does Cloudbet pay big wins in installments?
- Not published
Not published. No clause or help article pays a large win in parts, though “Larger withdrawals are subject to additional review”
Checked in: Help center: maximum daily withdrawal limit
Coins and networks
The coins and networks the casino pays out on.
Withdrawal coins
Which coins can you withdraw from Cloudbet?
- Published
29 assets: BTC, BCH, ETH, USDT, USDC, USDP, PAXG, DAI, DOGE, LTC, DASH, LINK, DOT, ADA, SOL, ALGO, AVAX, POL, SHIB, BNB, XLM, XRP, stETH, TRON, ZEC, TON, USDe, sUSDe, HBAR
The help center lists crypto only. Terms §7.3.1 add “fiat currency (each depending on your jurisdiction and the payment methods available to you)”, and no fiat method is named.
Source: Help center: accepted currencies
Payout networks
Which networks does Cloudbet pay out on?
- Published
Each coin lists its networks. USDT runs on seven (Ethereum, BNB Smart Chain, Avalanche C-Chain, Solana, Polygon, Tron and The Open Network), USDC on six, ETH on four (Ethereum, Arbitrum, BNB Smart Chain and Base), and most other coins on their own chain plus BNB Smart Chain
“Cloudbet only supports the tokens and networks listed above. Bridged or wrapped versions of these tokens (e.g., USDC.e and USDT.e) aren’t supported.”
Source: Help center: accepted currencies
Before you cash out
What stands between your balance and a payout: wagering, KYC and where the money can go.
Deposit playthrough
Do you have to wager your deposit before withdrawing from Cloudbet?
- Published
Unverified: Wager 100% of all deposits and any claimed tips before withdrawing. Verified: Wager 25% of deposits and any claimed tips before withdrawing.
On a $500 deposit with $10 of claimed tips, Cloudbet publishes $510 of playthrough unverified and $127.50 verified. Only settled casino or sports bets (win or loss) count, and pending bets do not. This applies to ordinary deposits, not only to bonus funds. Terms §8.8: “Before you can make a withdrawal, you must wager at least the total amount of your deposits (a 100% playthrough). Cloudbet may reduce this requirement at its discretion.”
Source: Help center: playthrough
Verification caps on withdrawal
What can delay Cloudbet withdrawals?
- Published
$2,200 lifetime deposit cap and a $2,200 daily withdrawal cap
Submitting documents does not lift the caps. The $2,200 daily withdrawal limit stays in force until approval, and the Terms allow deposits, withdrawals and funds to be restricted while a check is open
Withdrawal destination
Can you withdraw to a different wallet at Cloudbet?
- Published
Any address you enter. The withdrawal form asks for a network and a receiving wallet address, and Cloudbet “is not liable for monetary loss resulting from incorrect information entered”. Card deposits are the exception: withdrawals up to the total deposited can go back to the card as refunds (Terms §7.5.9)
Source: Help center: how to withdraw
Cloudbet withdrawal terms in conflict: one rule has two published answers
Both readings come from Cloudbet. You only find out which one applies at the cashier.
Withdrawal fee
A flat fee on each withdrawal, “paid by users to cover the transaction costs of moving the cryptocurrency out of their Cloudbet account”, set per coin and network and “determined by the blockchain network and can fluctuate without notice”
The fees page charges no deposit fee and one flat network-cost fee per withdrawal. The Terms reserve a handling charge of up to 5% on both, and neither document says when it applies.
Cloudbet withdrawal sources: every document behind this tab
8 documents, checked on October 4, 2026. Any of them can change without notice.
- Transaction fees tablehttps://www.cloudbet.com/en/crypto-transaction-fees
- Terms and Conditionshttps://www.cloudbet.com/en/help/terms
- Help center: withdrawal timehttps://www.cloudbet.com/en/support/articles/103214-how-long-will-my-withdrawal-take
- Help center: deposit confirmationshttps://www.cloudbet.com/en/support/articles/674197-crypto-deposit-confirmations
- Help center: maximum daily withdrawal limithttps://www.cloudbet.com/en/support/articles/103199-what-is-my-maximum-daily-withdrawal-limit-on-cloudbet
- Help center: accepted currencieshttps://www.cloudbet.com/en/support/articles/103244-what-currencies-are-accepted-on-cloudbet
- Help center: playthroughhttps://www.cloudbet.com/en/support/articles/420121-playthrough-requirement-when-withdrawing
- Help center: how to withdrawhttps://www.cloudbet.com/en/support/articles/103213-how-do-i-withdraw-funds-from-my-cloudbet-account
- 7
- 0
- 1
- 0
The eight core questions: fee, processing time, deposit playthrough, minimum, maximum, coins, networks and confirmations. “Named, never stated” means Cloudbet says the rule exists but prints no figure on a public page. “Not published” means Cloudbet says nothing. “Not checked by us” is our gap.
Cloudbet withdrawals compared: how its cashier rules stack up
Cloudbet answers 7 of the 8 core questions. Across the 23 casinos with a withdrawals tab, the range is 3 to 8. Each card shows how every casino answers one question, and every name links to that casino’s withdrawals tab.
Withdrawal fee
15 of the 23 publish an answer.
Processing time
20 of the 23 publish an answer.
Deposit playthrough
21 of the 23 publish an answer.
Minimum withdrawal
10 of the 23 publish an answer.
“Not checked by us” is our gap, and it never counts against a casino.
Cloudbet KYC: required at $2,200 in deposits, though the help center says it isn’t
Cloudbet’s help center says you can deposit, withdraw and bet as soon as you sign up. Its Terms say identity verification “will be required when cumulative deposits reach or exceed USD 2,200” (§21.1.5). A Level 1 account also has a $2,200 daily withdrawal cap, and it stays until approval even after you send documents. No review time is published, and missing a requested check can cost you the account and its winnings (§11.1).
- October 4, 2026
- 5
- Help center calls KYC optional
- 5 of 6 core questions
Where a casino’s marketing and its terms disagree, the terms bind you. Every rule here is the casino’s own, not legal or financial advice.
Our ID-check tests are coming soon. Each rule is dated and linked to its source, and casinos can change them without notice.
The claim row links to Cloudbet’s verification-levels article, which publishes the levels and caps quoted beside it. Cloudbet runs three verification articles, and the headline may sit in another one.
Cloudbet KYC FAQ: what people ask, answered up front
Quick answers from Cloudbet’s own KYC rules.
What can you do on Cloudbet without KYC?
Deposit up to $2,200 in total and withdraw up to $2,200 a day. A phone number (Level 1) adds Cloudbet Rewards but moves neither cap. Terms §21.1.5 makes verification compulsory once your deposits reach $2,200.
See both readings →What documents does Cloudbet accept for Level 2?
A passport, national ID, driver’s license or residence permit showing name, face and ID number, plus proof of address under three months old. No photocopies or expired IDs. Mobile phone bills, insurance papers, invoices and handwritten documents are refused.
See the row it came from →Do Cloudbet’s KYC limits lift when you send documents?
No. The $2,200 daily withdrawal limit stays until approval, and the Terms allow deposits, withdrawals and funds to be restricted while a check is open. No approval time is published. The provider is Sumsub (Terms §21.1.3).
See the row it came from →
Cloudbet KYC: what it claims, what it requires and when it asks
“Verification isn’t required to use Cloudbet. You can deposit, withdraw, and place bets as soon as you sign up on the site.”
Contradicted by Terms §21.1.5. See both readings.
Terms §21.1.5: “Identity verification will be required when cumulative deposits reach or exceed USD 2,200.”
$2,200 lifetime deposit cap and a $2,200 daily withdrawal cap
- On deposit
- At a published amount
Cloudbet KYC claim vs terms: before you sign up, and once you have
Both come from Cloudbet, checked on October 4, 2026. The claim is what Cloudbet tells new players. The terms are what you agree to, and they win where the two disagree.
“Verification isn’t required to use Cloudbet. You can deposit, withdraw, and place bets as soon as you sign up on the site.”
Published in Help center: verification levels
Terms §21.1.5: “Identity verification will be required when cumulative deposits reach or exceed USD 2,200.”
Source: Terms and Conditions
Why they differ: Both are true at once. Unverified play is allowed but capped, so the help center headline overstates it when read alone.
Cloudbet KYC levels: what each level asks for
Each Cloudbet KYC level and what it asks for, exactly as Cloudbet publishes them.
Two verification levels, each with its own published caps.
Source: Help center: verification levels
Cloudbet KYC requirements: every rule, row by row
Every Cloudbet KYC rule, with its clause and source.
Claim vs terms
What the casino says about KYC, what its terms require and when a check is triggered.
What the casino claims
What does Cloudbet say about KYC before you sign up?
- Two answers
“Verification isn’t required to use Cloudbet. You can deposit, withdraw, and place bets as soon as you sign up on the site.”
The other document: Terms §21.1.5: “Identity verification will be required when cumulative deposits reach or exceed USD 2,200.”
Both are true at once. Unverified play is allowed but capped, so the help center headline overstates it when read alone.
Source: Help center: verification levels and Terms and Conditions
What the terms require
What KYC does Cloudbet require before it pays out?
- Published
Terms §21.1.5: “Identity verification will be required when cumulative deposits reach or exceed USD 2,200.”
Cloudbet says it asks in order to comply with AML and KYC law, confirm the account owner, and keep the platform secure
Source: Terms and Conditions
When KYC is triggered
When does Cloudbet ask for KYC?
- Published
$2,200 lifetime deposit cap and a $2,200 daily withdrawal cap
- On deposit
- At a published amount
Phone number only, with the same $2,200 lifetime deposit and $2,200 daily withdrawal caps, plus access to Cloudbet Rewards
What the check asks for
Accepted documents, KYC levels, the KYC provider and source of funds checks.
Accepted documents
What documents does Cloudbet accept for KYC?
- Published
Passport, national ID card, driver’s license or residence permit, showing full name, face and ID number, not a photocopy and not expired
Utility bills, government, tax or registry letters, monthly bank statements or a rental agreement from a registered landlord or agent, dated within the last three months and matching the ID name. Refused: Mobile phone bills, insurance papers, payment invoices and handwritten documents. Hotels and short-term rentals don’t count as a residence.
Source: Help center: accepted documents
KYC levels
What are the Cloudbet KYC levels?
- Published
Two verification levels, each with its own published caps.
Each level is listed in the table above.
Source: Help center: verification levels
KYC provider
Which KYC provider does Cloudbet use?
- Published
Terms §21.1.3 names Sumsub as the contracted automated KYC provider
Source: Terms and Conditions
Source of funds
Does Cloudbet ask for source of funds?
- Not published
Not named. Level 2 asks for photo ID, proof of address and a face check, and the AML/KYC policy adds “further identification information” only for customers it rates higher risk (Terms §21.2)
Checked in: Terms and Conditions
While KYC is pending
What you can do while a check is pending, and how long it takes. Most casinos on this site publish no review time.
Limits during a check
What can you do at Cloudbet while KYC is pending?
- Published
Submitting documents does not lift the caps. The $2,200 daily withdrawal limit stays in force until approval, and the Terms allow deposits, withdrawals and funds to be restricted while a check is open
Source: Terms and Conditions
Verification time
How long does Cloudbet KYC verification take?
- Not published
No verification turnaround time is published
Checked in: Help center: verification levels
If you fail or refuse
What happens if you don’t pass KYC, and what your account and wallet are screened against.
If you don’t verify
What happens if you fail or refuse KYC at Cloudbet?
- Published
If you don’t complete a requested check “within the timeframe we specify”, Cloudbet can suspend or terminate the account, cancel open bets and withhold any winnings (Terms §11.1). Deposits and withdrawals can be restricted and funds locked until verification succeeds (§21.1.5)
Source: Terms and Conditions
Sanctions, PEP and wallet screening
What does Cloudbet screen your account and wallet against?
- Published
Sanctions and PEP lists. The AML/KYC policy screens both, the site “is not offered to individuals or entities subject to United States, European Union, United Nations or other sanctions or watchlists” (Terms §7.1.4), and a withdrawal to an address that blockchain analytics flag isn’t processed (§7.3.11)
Source: Terms and Conditions
Age and document retention
The minimum age, and how long the casino keeps your documents.
Minimum age
How old do you have to be to play at Cloudbet?
- Published
Terms §5.1: 18, or a higher legal age of majority where the player lives, whichever is greater
Source: Terms and Conditions
Document retention
How long does Cloudbet keep your documents?
- Published
Generally up to six years after the account closes. The privacy policy keeps personal data “for a period of time (generally not more than 6 years) after closure of your account”
Source: Privacy policy
Cloudbet KYC sources: every document behind this tab
5 documents, checked on October 4, 2026. Any of them can change without notice.
- Terms and Conditionshttps://www.cloudbet.com/en/help/terms
- Help center: maximum daily withdrawal limithttps://www.cloudbet.com/en/support/articles/103199-what-is-my-maximum-daily-withdrawal-limit-on-cloudbet
- Help center: accepted documentshttps://www.cloudbet.com/en/support/articles/103148-what-documents-are-accepted-for-account-verification
- Help center: verification levelshttps://www.cloudbet.com/en/support/articles/415596-what-are-cloudbet-s-verification-levels
- Privacy policyhttps://www.cloudbet.com/en/security/privacy-policy
- 5
- 0
- 1
- 0
The six core questions: what the terms require, when KYC is triggered, accepted documents, limits during a check, verification time and what happens if you don’t verify. “Not published” means Cloudbet says nothing. “Not checked by us” is our gap.
Cloudbet KYC vs other casinos: how its rules compare
Cloudbet answers 5 of the 6 core questions. Across the 24 casinos with a KYC tab, the range is 4 to 6. Each card shows how every casino answers one question, and every name links to that casino’s KYC tab.
What the terms require
All 24 answer this. A casino gets this tab only if it does.
- Published24
Cloudbet 500 Casino, AceBet, BC.Game, BetFury, Chips, and 18 more
When KYC is triggered
All 24 answer this. A casino gets this tab only if it does.
Accepted documents
23 of the 24 publish an answer.
“Not checked by us” is our gap, and it never counts against a casino.
Cloudbet KYC in the full comparison: every casino’s claim next to its terms
One table puts every casino’s KYC claim next to its terms and its triggers. It uses the same records as this tab.
No-KYC claims
Which casinos say “no KYC”, and what do their own terms require?
Every no-KYC claim, quoted and linked, next to the KYC rules in the same casino’s own terms.
Open the full comparison →Cloudbet license: Active on the certificate, a term that ended May 23, 2026 on the CGA registry
The Curaçao Gaming Authority certificate for OGL/2024/328/0599 names cloudbet.com, Halcyon Super Holdings B.V. and company number 148526, granted May 23, 2025 and Active on October 4, 2026. The authority’s own registry, dated October 2, 2026, lists the same license with a term from November 23, 2025 to May 23, 2026 and the status “Assessment in progress”, which 283 of its 666 rows share. The Terms say the license was issued May 27, 2025, and a help article still credits Curaçao eGaming.
- October 4, 2026
- 5
- Checked at the regulator · Curaçao
- 6 of 6 core questions
A license record shows that the licensing relationship was on the regulator’s own record on the day we checked. It says nothing about a casino’s reserves, whether a withdrawal gets paid, how a dispute would end or whether playing is lawful where you live.
We haven’t contacted any regulator or filed a complaint. Every value is the record as it stood on the day we checked, linked so you can check it yourself. Registers and footers can change without notice.
Cloudbet license FAQ: what people ask, answered up front
Quick answers from the regulator’s record and Cloudbet’s own documents.
Is Cloudbet’s license on the CGA registry?
Yes, as entry 226 of the edition dated October 2, 2026: OGL/2024/328/0599, Halcyon Super Holdings B.V., B2C, issued November 23, 2025, expiring May 23, 2026, status “Assessment in progress”. The certificate says Active the same week.
See every reading →Which regulator does Cloudbet name?
Two. The Terms say the Curaçao Gaming Authority, under license OGL/2024/328/0599. A live help center article says the site is “licensed and regulated under Curaçao eGaming”, the master-license-era name. Both are Cloudbet documents, checked the same day.
See every reading →When was Cloudbet’s license issued?
It depends where you look. The certificate says granted May 23, 2025, the Terms say issued May 27, 2025, and the registry row dates its current term from November 23, 2025. The license type is B2C, which only the registry states.
See the row it came from →
Cloudbet license: how it was checked, the number and the holder
The Curaçao Gaming Authority certificate for OGL/2024/328/0599, linked from the seal in Cloudbet’s footer, was read on Sep 8 and again on Oct 4, 2026. It names cloudbet.com, Halcyon Super Holdings B.V. and company number 148526, matching the Terms, granted on 23/05/2025, with status Active. On Oct 4 the authority’s own site answered too, and its license register page linked the registry edition dated October 2, 2026, which we read in full.
OGL/2024/328/0599, returned by the certificate and printed identically in Cloudbet’s Terms.
On the certificate: Halcyon Super Holdings B.V. · Curaçao company number 148526. In the Terms: Halcyon Super Holdings B.V. · Curaçao Company Number 148526.
Checked at the regulator: Checked on the regulator’s own certificate, public register or seal validator. The number, holder and dates shown are the regulator’s, not the casino’s. Checking a Curaçao license: Certificates come from two hosts, cert.cga.cw and cert.gcb.cw, on a portal branded Curaçao Gaming Authority. Several certificates still name the Curaçao Gaming Control Board. A separate PDF license registry, published periodically, has a status column that varies between licensees.
Cloudbet license record: every field, row by row
Every field on Cloudbet’s license record, marked regulator or casino, with its source.
How the license was checked
The regulator record we checked, and what the license seal on the casino’s site shows.
Checked at the regulator
Where was Cloudbet’s license checked?
- Checked at regulator
The Curaçao Gaming Authority certificate for OGL/2024/328/0599, linked from the seal in Cloudbet’s footer, was read on Sep 8 and again on Oct 4, 2026. It names cloudbet.com, Halcyon Super Holdings B.V. and company number 148526, matching the Terms, granted on 23/05/2025, with status Active. On Oct 4 the authority’s own site answered too, and its license register page linked the registry edition dated October 2, 2026, which we read in full.
Records checked: Curaçao certificate, cert.cga.cw, opened from the cloudbet.com footer seal · CGA Online Gaming License Registry (PDF, Oct 2, 2026), entry 226.
License seal
What does Cloudbet’s license seal or validator show?
- Checked at regulator
The footer carries a CGA seal that opens the certificate, which on Oct 4, 2026 showed OGL/2024/328/0599 for cloudbet.com and Halcyon Super Holdings B.V., granted 23/05/2025, status Active.
License number and holder
The license number and company the casino prints, checked against the regulator’s record.
License number match
Does Cloudbet’s license number match the regulator’s record?
- Checked at regulator
OGL/2024/328/0599, returned by the certificate and printed identically in Cloudbet’s Terms.
Source: Curaçao license certificate (cert.cga.cw) and Terms and Conditions
License holder
Who holds Cloudbet’s license?
- Checked at regulatorTerms, opening paragraph
On the certificate: Halcyon Super Holdings B.V. · Curaçao company number 148526. In the Terms: Halcyon Super Holdings B.V. · Curaçao Company Number 148526.
Source: Curaçao license certificate (cert.cga.cw) and Terms and Conditions
Dates, domains and type
Issue and expiry dates, licensed domains and license type, as the record shows them. A date on a register isn’t a ruling on the license.
Issue and expiry dates
When does Cloudbet’s license expire?
- Two answers
Granted 23/05/2025 on the certificate, which prints no expiry date and the status Active (Active when checked on Oct 4, 2026).
Regulator recordThe other reading: Entry 226 of the CGA Online Gaming License Registry, last updated October 2, 2026: issued November 23, 2025, expiring May 23, 2026, status “Assessment in progress”.
The certificate and the registry describe the same license differently on the same day. The certificate says Active. The registry says the current term ended on May 23, 2026 and an assessment is in progress. “Assessment in progress” is the registry’s most common status: 283 of its 666 rows carry it, and 208 read “Indefinite”. The registry defines none of its statuses, so the row points to a renewal still being processed rather than a finding about Cloudbet alone.
The Terms say the license was “issued on 27 May 2025”. Three dates for one license: granted 23/05/2025 on the certificate, “issued on 27 May 2025” in the Terms, and issued November 23, 2025 on the registry row, which dates the current term.
Source: Curaçao license certificate (cert.cga.cw) and CGA online gaming license registry (PDF, Oct 2, 2026)
Licensed domains
Which domains does Cloudbet’s license cover?
- Checked at regulator
cloudbet.com, the one domain the certificate names.
License type
What type of license does Cloudbet hold?
- Checked at regulator
B2C, on entry 226 of the CGA Online Gaming License Registry, last updated October 2, 2026.
Cloudbet’s own documents state only the number and the authority. The certificate’s wording is a license “to offer games of chance under license number OGL/2024/328/0599 in accordance with the National Ordinance on Games of Chance”.
Source: CGA online gaming license registry (PDF, Oct 2, 2026)
Licensing authority
Who issued the license and under which law, and whether the casino’s documents agree.
Licensing authority
Who issued Cloudbet’s license?
- Two answers
Licensed by the Curaçao Gaming Authority under license OGL/2024/328/0599
Casino documentThe other reading: Cloudbet’s help center still says the site is “licensed and regulated under Curaçao eGaming”
Curaçao eGaming was a master-license-era name. The Terms carry the current license number, and the help center article hasn’t been updated to match.
The certificate names the Curaçao Gaming Authority.
Source: Terms and Conditions and Cloudbet help center: what licenses does Cloudbet have
Cloudbet license: 2 disagreements on the record
Each card sets one record against another and labels where each reading came from. Where a casino footer and a register differ, the register is the one you can check.
The CGA certificate portal and the CGA license registry describe the license differently.
- Regulator record
CGA certificate portal
Granted 23/05/2025, status Active on Oct 4, 2026.
- Regulator record
CGA license registry, entry 226
Issued November 23, 2025, expiring May 23, 2026, status “Assessment in progress”.
Why they differ: The certificate and the registry describe the same license differently on the same day. The certificate says Active. The registry says the current term ended on May 23, 2026 and an assessment is in progress. “Assessment in progress” is the registry’s most common status: 283 of its 666 rows carry it, and 208 read “Indefinite”. The registry defines none of its statuses, so the row points to a renewal still being processed rather than a finding about Cloudbet alone.
Two Cloudbet documents name two different regulators.
- Casino document
Terms of Service
Licensed by the Curaçao Gaming Authority under license OGL/2024/328/0599
- Casino document
Help center
Cloudbet’s help center still says the site is “licensed and regulated under Curaçao eGaming”
Why they differ: Curaçao eGaming was a master-license-era name. The Terms carry the current license number, and the help center article hasn’t been updated to match.
Cloudbet license research notes: what we checked and what we still don’t know
Our own notes, not the regulator’s or the casino’s statements.
Two house numbers for one registered address
The Terms and the site footer print house number 03 on Abraham Mendez Chumaceiro Boulevard. The privacy policy prints Abraham Mendez Chumaceiro Boulevard 50, Curaçao.
Cloudbet license sources: every record behind this tab
5 documents: regulator records first, then Cloudbet’s own. Registers and footers can change without notice.
- Curaçao license certificate (cert.cga.cw)https://cert.cga.cw/certificate?id=ZXlKcGRpSTZJalkxUlhWNGNHcERjRlIyWm5ReFVuUmFlblZ0TVZFOVBTSXNJblpoYkhWbElqb2lZV2hEZEVoeFEwdG9iWFE0WWt0UVUyaHFPWFZ5TXpNdlJqbHRORzVYVlZaUk1UVjBSbWRSTUZwTVFUMGlMQ0p0WVdNaU9pSmhPR0ZsTkRCallXTm1OakJrT1dOaE9EVTJNemhsTjJVME1HTmtaVGM0WkRFMU1EYzFNMlJqWmpRek9HVTBNelE1Tm1Vek5HTm1Zams0TmpNMVlUSmtJaXdpZEdGbklqb2lJbjA9
- Terms and Conditionshttps://www.cloudbet.com/en/help/terms
- CGA online gaming license registry (PDF, Oct 2, 2026)https://gamingcontrol.spin-cdn.com/media/license_registry/20261002_20261002_ogl_registry.pdf
- Cloudbet help center: what licenses does Cloudbet havehttps://www.cloudbet.com/en/support/articles/107963-what-gambling-licenses-does-cloudbet-have
- Curaçao Gaming Authorityhttps://www.cga.cw/
- 6
- 0
- 0
- 0
The six core questions: how the license was checked, the number match, the holder, the dates, the domains and the authority. “Not published” means Cloudbet or its register says nothing. “Not checked by us” is our gap.
Cloudbet license vs other casinos: how the record compares
Cloudbet answers 6 of the 6 core questions. Across the 24 casinos with a license tab, the range is 5 to 6. Each card shows how every casino answers one question, and every name links to that casino’s license tab.
How the license was checked
All 24 answer this. A casino gets this tab only if it does.
- Published24
Cloudbet 500 Casino, AceBet, BC.Game, BetFury, Chips, and 18 more
License number match
All 24 answer this. A casino gets this tab only if it does.
- Published22
Cloudbet 500 Casino, BC.Game, BetFury, Chips, CoinCasino, and 16 more
- Two answers2
License holder
All 24 answer this. A casino gets this tab only if it does.
- Published21
Cloudbet 500 Casino, AceBet, BC.Game, Chips, CoinCasino, and 15 more
- Two answers3
“Not checked by us” is our gap, and it never counts against a casino.
Cloudbet license in the full comparison: every license record next to its footer
One table shows every casino’s license number and holder next to the regulator’s record, grouped by regulator and never ranked. It uses the same records as this tab.
Licenses at the regulator
Is the license number in the footer the one the regulator holds?
License numbers as each casino prints them, checked against the regulator’s register or certificate, and what a license doesn’t prove.
Open the full comparison →Cloudbet restricted countries: 22 entries, Japan and Turkey new, and a Terms clause that covers more
Cloudbet’s Terms and help center carry the same 22 entries, with Japan and Turkey added since September. The clause covers where you physically are, not where you live, and it names three Ukrainian regions rather than all of Ukraine. The help center says any country missing from the list is one Cloudbet serves, but the Terms also bar every other jurisdiction where its offering is unlawful.
- Documents checked October 4, 2026
- 7 sources cited
- 22 distinct territories named
- 7 of 8 core questions answered by Cloudbet
Every list here is the casino’s own, not legal advice. We don’t say whether online gambling is allowed where you live, and a country missing from a list isn’t permission. Casinos change these lists without notice.
We haven’t tried signing up from any country.
Don’t use a VPN, a mirror site or a fake address to get around a geo-block. Casinos that publish a penalty name a breach of terms, an account closed without notice or a forfeited balance.
Cloudbet restricted countries FAQ: what people ask, answered up front
Quick answers from Cloudbet’s own restricted list and terms.
What happens if you log in to Cloudbet from a restricted country?
Its system detects the location and blocks you, with “Unfortunately, we don’t serve players from your jurisdiction.” Bets placed from a listed jurisdiction can be voided (Terms §10.20). Where a country suspends gambling, you can sign in only to withdraw.
See the row it came from →Does Cloudbet restrict by where you live or by where you are?
Where you are. Under Terms §7.1.3, you agree you are “not physically located in any of the following countries” whenever you use the site, withdrawal requests included.
See the row it came from →Why does Cloudbet’s list name Ukrainian regions rather than Ukraine?
Because the clause restricts only Crimea, Donetsk and Luhansk, and the help center repeats the same three regions. The rest of Ukraine isn’t on the list. Cloudbet also says no South American country is.
See the full list →Do game providers block games in countries Cloudbet accepts?
Yes, they can. Cloudbet says each provider “sets its own list of countries where its games can be played”, even where Cloudbet itself is fully available. No list of those countries is published.
See the row it came from →
Cloudbet restricted countries: the list, whether it’s complete, and where else it appears
- Published
Cloudbet names 22 restricted entries in Terms §7.1.3, three of them regions rather than countries: Crimea, Donetsk and Luhansk.
- Two answers
The help center says that “if your country isn’t listed in the restricted jurisdictions above, Cloudbet is available to you.”
That is Cloudbet’s claim about its own service, not a statement about the law where you live, and Cloudbet can change it at any time.
- Published
The Terms clause and the help center article publish the same 22 entries, the three named Ukrainian regions included. The help center prints them in a slightly different order, with Japan before Iran and the US last.
Cloudbet restricted countries list: every territory it names
22 distinct names across 1 published list, sorted A to Z so you can find yours. A filled dot means that document names the territory.
Terms §7.1.3
CasinoThe casino won’t take players from these territories. 22 entries, listed in Terms and Conditions.
Cloudbet publishes one list. A missing country only means Cloudbet didn’t print it, so check whether the list is complete (below) before you read anything into a gap.
Cloudbet restricted countries: every territory rule, row by row
Every Cloudbet restricted country rule, with its clause and source.
The restricted list
The restricted countries list, where else it appears and whether it’s complete.
Restricted countries
Which countries does Cloudbet block?
- Published
Cloudbet names 22 restricted entries in Terms §7.1.3, three of them regions rather than countries: Crimea, Donetsk and Luhansk.
Source: Terms and Conditions
Second list
Does Cloudbet publish the same list anywhere else?
- Published
The Terms clause and the help center article publish the same 22 entries, the three named Ukrainian regions included. The help center prints them in a slightly different order, with Japan before Iran and the US last.
Both documents carry the same entries, so the table shows one list.
Whether the list is complete
Is Cloudbet’s restricted list complete?
- Two answers
The help center says that “if your country isn’t listed in the restricted jurisdictions above, Cloudbet is available to you.”
The other document: Terms §7.1.3: “Save for the jurisdictions listed above, and any other jurisdiction in which the offering by Cloudbet of online sports betting and/or casino services for and/or with cryptocurrency or fiat currency is unlawful, you are permitted to use the Website.”
The help center treats the list as complete. The Terms add every other jurisdiction where Cloudbet’s offering is unlawful, so a country missing from the list isn’t cleared by the Terms.
That is Cloudbet’s claim about its own service, not a statement about the law where you live, and Cloudbet can change it at any time.
Source: Help center: restricted jurisdictions and Terms and Conditions
How far the block reaches
The license and the game providers can block countries the casino’s own list leaves out.
What the license covers
Does Cloudbet’s license restrict the same countries?
- Not published
Not published. Neither the CGA certificate nor the registry lists territories the license excludes, and Cloudbet doesn’t tie any entry on its list to the license
Checked in: Curaçao license certificate (cert.cga.cw)
Game provider blocks
Do game providers block countries Cloudbet accepts?
- Published
Cloudbet publishes a second, narrower layer: “each provider sets its own list of countries where its games can be played. Even in a fully supported Cloudbet jurisdiction, an individual game provider may choose not to make some or all of its games available there.”
No country list is published for the provider layer
What the rule covers
Whether the ban follows where you live or where you are, the VPN rules and how the casino checks your location.
Residence or location
Does Cloudbet’s ban follow where you live or where you are?
- PublishedTerms §7.1.3
You agree that at all times when using the Website, including making requests for withdrawal or transfers of funds, you are not physically located in any of the following countries
Source: Terms and Conditions
Using a VPN
Can you use a VPN at Cloudbet?
- Published
Cloudbet declines to advise on VPNs: “Cloudbet is not able to advise on third-party software or tools.”
No sanction for VPN use is published. The clause restricts physical location only. If you’re in a supported country and still see a region error with the VPN switched off, the help center says to send support the exact error message.
Source: Help center: can I use a VPN
How location is checked
How does Cloudbet check your location?
- Published
“Our system automatically detects players signing in from restricted regions”, the help center says, and blocks them. The Terms let Cloudbet run checks “at any time” to confirm where you are (§7.1.5), and support restores a wrongly blocked account once it has verified your location.
Playing from a restricted country
What happens to your account and balance, and what you see from a blocked country.
What happens to the account
What happens to your Cloudbet account if you play from a restricted country?
- Published
A bet placed from a listed jurisdiction can be voided in whole or in part (Terms §10.20), and a breach of the Terms lets Cloudbet suspend the account, cancel open bets and withhold winnings (§11.1)
Source: Terms and Conditions
What a blocked player sees
What do you see at Cloudbet from a blocked country?
- Published
A sign-in from a listed region gets “Unfortunately, we don’t serve players from your jurisdiction.”, which the help center says usually means your IP address shows a restricted location. Where a country suspends gambling, you can sign in only to withdraw, and pending bonuses and rewards are forfeited.
Everywhere else
Any claim about where the casino is open, and who it says must check local law.
Where the casino says it’s open
Where does Cloudbet say it’s available?
- Published
Cloudbet states that no South American country appears on the restricted list.
Source: Help center: South America
Local law
Who does Cloudbet make responsible for local law?
- Published
Terms §7.1.3: “It remains your sole responsibility to confirm that online gambling is lawful in the jurisdiction in which you are located before registering an account or placing any bet.”
Source: Terms and Conditions
Cloudbet restricted countries: one rule with two published answers
Both readings come from Cloudbet, checked the same day. In a country the two treat differently, you only find out which one applies after you sign up.
Whether the list is complete
The help center says that “if your country isn’t listed in the restricted jurisdictions above, Cloudbet is available to you.”
Terms §7.1.3: “Save for the jurisdictions listed above, and any other jurisdiction in which the offering by Cloudbet of online sports betting and/or casino services for and/or with cryptocurrency or fiat currency is unlawful, you are permitted to use the Website.”
The help center treats the list as complete. The Terms add every other jurisdiction where Cloudbet’s offering is unlawful, so a country missing from the list isn’t cleared by the Terms.
Cloudbet restricted-country sources: every document behind this tab
7 documents, checked on October 4, 2026. Any of them can change without notice.
- Terms and Conditionshttps://www.cloudbet.com/en/help/terms
- Help center: restricted jurisdictionshttps://www.cloudbet.com/en/support/articles/101693-in-which-jurisdictions-is-cloudbet-not-available
- Curaçao license certificate (cert.cga.cw)https://cert.cga.cw/certificate?id=ZXlKcGRpSTZJalkxUlhWNGNHcERjRlIyWm5ReFVuUmFlblZ0TVZFOVBTSXNJblpoYkhWbElqb2lZV2hEZEVoeFEwdG9iWFE0WWt0UVUyaHFPWFZ5TXpNdlJqbHRORzVYVlZaUk1UVjBSbWRSTUZwTVFUMGlMQ0p0WVdNaU9pSmhPR0ZsTkRCallXTm1OakJrT1dOaE9EVTJNemhsTjJVME1HTmtaVGM0WkRFMU1EYzFNMlJqWmpRek9HVTBNelE1Tm1Vek5HTm1Zams0TmpNMVlUSmtJaXdpZEdGbklqb2lJbjA9
- Help center: provider restrictionshttps://www.cloudbet.com/en/support/articles/754377-this-game-is-unavailable-in-your-location-error-when-playing-casino-games
- Help center: can I use a VPNhttps://www.cloudbet.com/en/support/articles/732968-can-i-use-a-vpn
- Help center: gambling suspended in your countryhttps://www.cloudbet.com/en/support/articles/103365-what-should-i-do-if-gambling-has-been-suspended-in-my-country
- Help center: South Americahttps://www.cloudbet.com/en/support/articles/703235-does-cloudbet-accept-casino-players-from-south-america
- 7
- 0
- 1
- 0
The eight core questions: the list, a second list, whether it’s complete, what the license covers, game provider blocks, what happens to the account, VPN rules and location checks. “Not published” means Cloudbet says nothing. “Not checked by us” is our gap.
Cloudbet restricted countries vs other casinos: how its lists compare
Cloudbet answers 7 of the 8 core questions. Across the 22 casinos with a countries tab, the range is 4 to 8. Each card shows how every casino answers one question, and every name links to that casino’s countries tab. Cloudbet names 22 distinct territories, the 15th longest list of the 22. The lists run from 9 to 85 names. A longer list means a more detailed document, not a stricter casino.
Restricted countries
All 22 answer this. A casino gets this tab only if it does.
- Published17
Cloudbet 500 Casino, CoinCasino, DegenCity, Gamba, Gamdom, and 11 more
- Two answers5
Second list
17 of the 22 publish an answer.
Whether the list is complete
21 of the 22 publish an answer.
- Published20
500 Casino, AceBet, BC.Game, BetFury, Chips, CoinCasino, and 14 more
- Two answers1
Cloudbet
- Named, never listed1
“Not checked by us” is our gap, and it never counts against a casino.
Cloudbet complaints: its Terms make CADRE’s decisions binding, after Cloudbet’s final response
Complaints go to support@cloudbet.com, and they can go further only after Cloudbet’s final response or a reasonable wait without one (Terms §22.1). You have 30 days to complain about a transaction (§10.25), and no general deadline is published. The next step is CADRE, the Curaçao Alternative Dispute Resolution Entity, free to you. Cloudbet says CADRE’s decisions bind both sides, but CADRE’s own site doesn’t say so. The Curaçao Gaming Authority itself doesn’t handle individual complaints. Self-exclusion runs 1, 3 or 5 years or for life and can’t be canceled.
- Documents checked October 4, 2026
- 5 sources cited
- Regulator route checked
- 6 of 6 core questions answered by Cloudbet
Where the regulator describes a different route from the casino, the regulator’s route is the one you’d have to use. This is the casino’s published route, not legal advice.
Our support-chat tests are coming soon. We haven’t filed a complaint or used a self-exclusion tool at any casino. Each rule is dated and linked to its source, and casinos can change them without notice.
Cloudbet complaints FAQ: what people ask, answered up front
Quick answers from Cloudbet’s own documents and its regulator.
Does Cloudbet have an independent dispute body?
Yes, CADRE, the Curaçao Alternative Dispute Resolution Entity, certified as CGA/ADR/2025/01 and free to the customer. Cloudbet’s Terms call a final CADRE decision binding on both parties, but CADRE’s own site doesn’t.
See our notes →How long do you have to complain to Cloudbet about a transaction?
Thirty days (Terms §10.25). No deadline is published for a general complaint. You can escalate only after Cloudbet’s final response, or after a reasonable period with no resolution (§22.1).
See the row it came from →What happens when a Cloudbet self-exclusion ends?
Cloudbet gives two answers. The self-exclusion article says the account reopens automatically, but the responsible gambling page says you have to get in touch to reactivate it. Periods are 1, 3 or 5 years or lifetime, and none can be canceled.
See the self-exclusion rules →
Cloudbet complaint route: where it starts, where it goes, and who is named
- Published
support@cloudbet.com
- Published
A complaint may only go further once Cloudbet has issued its final response, or a reasonable period has elapsed without resolution. Then it goes to CADRE (the Curaçao Alternative Dispute Resolution Entity). “Any final decision issued by CADRE shall be binding on both parties, subject to any rights or remedies available under applicable law.”
- Published
CADRE (the Curaçao Alternative Dispute Resolution Entity)
Cloudbet complaint and self-exclusion terms: every rule, row by row
Every Cloudbet complaint and self-exclusion rule, with its clause and source.
Complaining to the casino
Where to complain, the deadlines on both sides, the complaints clause, the form and who settles a disputed bet.
Where a complaint starts
How do you file a complaint with Cloudbet?
- PublishedTerms §22.1
support@cloudbet.com
“Cloudbet Customer Support is here for you 24/7—via live chat and email.”
Source: Terms and Conditions
Complaint deadlines
What are the Cloudbet complaint deadlines?
- Published
Terms §10.25 gives 30 days to raise a complaint about a transaction. No overall deadline for a general complaint is published.
A complaint may only go further once Cloudbet has issued its final response, or a reasonable period has elapsed without resolution
Source: Terms and Conditions
Complaints clause
Which Cloudbet terms clause covers complaints?
- Published
Terms §22.1
Source: Terms and Conditions
Complaint form
Does Cloudbet have a complaint form?
- Not published
No complaint form. Complaints go by email to support@cloudbet.com (Terms §22.1), and CADRE runs its own claims form for the step after
Checked in: Terms and Conditions
Who decides a disputed bet
Who settles a disputed bet at Cloudbet?
- Published
Cloudbet does. Its figures are “considered as final and are deemed to be accurate” unless proven otherwise (Terms §10.11), and where your screen and its transaction logs differ, the logs “as certified by an officer of Cloudbet shall be final, conclusive and binding” (§10.25)
Posted results are final after 72 hours, and only human, system or source errors are corrected inside that window (Terms §10.21).
Source: Terms and Conditions
Message retention
How long does Cloudbet keep your support messages?
- Published
Generally up to six years after the account closes, under the privacy policy, which covers “records of correspondence”. The Terms add that Cloudbet “may monitor, log and record chat and messaging activity” (§7.6.2)
Source: Privacy policy
Escalating past the casino
The escalation route, the ADR body, the regulator, and the law and courts the terms pick. Those courts are often not in the country that issued the license.
Escalation route
Where can you escalate Cloudbet complaints?
- PublishedTerms §22.1
A complaint may only go further once Cloudbet has issued its final response, or a reasonable period has elapsed without resolution. Then it goes to CADRE (the Curaçao Alternative Dispute Resolution Entity). “Any final decision issued by CADRE shall be binding on both parties, subject to any rights or remedies available under applicable law.”
CADRE states its service is free of charge to the customer regardless of outcome
Source: Terms and Conditions
Named ADR body
Does Cloudbet name an ADR body?
- Published
CADRE (the Curaçao Alternative Dispute Resolution Entity)
CADRE publishes certification CGA/ADR/2025/01 from the Curaçao Gaming Authority
Source: Terms and Conditions
What the regulator says
Can you complain to Cloudbet’s regulator?
- Published
The Curaçao Gaming Authority says “the CGA does not handle individual complaints against gaming providers” and that resolving player disputes “is not within our mandate”: it can’t mediate, arbitrate or order an operator to pay. It still takes complaints at complaints@cga.cw as signs of possible breaches, may act on a complaint or a pattern of them, and won’t disclose what it does.
On Sep 8, 2026, the authority’s contact and complaints pages returned HTTP 403 to our requests.
Governing law and courts
Which law and courts govern Cloudbet’s terms?
- Published
Terms §22.3 and §22.4: the laws of Curaçao, with exclusive jurisdiction in the courts of Curaçao
Source: Terms and Conditions
Class actions and jury trial
Do Cloudbet’s terms waive class actions or jury trials?
- Not published
No arbitration clause and no class-action waiver was found in the Terms
Checked in: Terms and Conditions
Self-exclusion and limits
Self-exclusion, deposit limits, cool-offs, account closure and inactive accounts.
Self-exclusion
How do you self-exclude at Cloudbet?
- Two answers
Periods: 1 year, 3 years, 5 years or lifetime. All access to the account is suspended, and the period cannot be ended early
The other document: The responsible gambling page says you have to make contact to reactivate after a temporary exclusion
“No, you can’t change or cancel any self-exclusion or cooling-off period once it’s started.” “In the event that a lifetime exclusion is set, your account will remain closed indefinitely. This action is irreversible and cannot be undone.”
Periods, waiting period and balance rules are in the self-exclusion table below.
Source: Help center: about Cloudbet’s self-exclusion and Responsible gambling page
Deposit, loss and wager limits
Can you set deposit limits at Cloudbet?
- Published
Deposit limits only: Daily, weekly (7 days) and monthly (30 days). A decrease takes effect immediately. An increase is subject to a 24-hour waiting period.
No loss limit, no wager limit, no session-time limit and no reality-check tool is published. Checked in the responsible gambling page, the access and responsible gambling help collection and its articles, and the self-exclusion article.
Source: Responsible gambling page
Time-out or cool-off
Does Cloudbet offer a cool-off or time-out?
- Published
Cooling-off: 24 hours, 7 days, 1 month or 3 months. Gambling features are disabled, and the period cannot be ended early.
Source: Responsible gambling page
Account closure
How do you close your Cloudbet account?
- Published
Email support@cloudbet.com or use the account settings where offered (Terms §12.1). Closure waits for pending bets, outstanding KYC and open disputes, and the balance comes back minus forfeited bonus funds (§12.2 and §12.3)
Source: Terms and Conditions
Inactive accounts
What happens to an inactive Cloudbet account?
- Published
Dormant after 12 months with no login, bet, deposit or withdrawal, once Cloudbet has tried to reach you. It can then suspend the account, the funds stay yours, and support reactivates it (Terms §7.1.11 and §7.1.11.2)
Source: Terms and Conditions
Dormancy fee
Does Cloudbet charge a dormancy fee?
- Published
USD 5 a month once the account is classed as dormant, until it is reactivated or the balance reaches zero, and never below zero (Terms §7.1.11.1)
Source: Terms and Conditions
Gambling help links
Which gambling help groups does Cloudbet link to?
- Published
Gamblers Anonymous, GambleAware, Gambling Therapy and Gamtalk
Source: Responsible gambling page
Cloudbet complaints and self-exclusion: one rule has two published answers
Both readings come from Cloudbet, checked the same day. Follow one document’s route and you can be refused under the other’s rule.
Self-exclusion
Periods: 1 year, 3 years, 5 years or lifetime. All access to the account is suspended, and the period cannot be ended early
Source: Help center: about Cloudbet’s self-exclusion
The responsible gambling page says you have to make contact to reactivate after a temporary exclusion
Cloudbet self-exclusion: as its two documents describe it
Cloudbet’s self-exclusion rules in its own words or a close paraphrase, checked on October 4, 2026.
Periods: 1 year, 3 years, 5 years or lifetime. All access to the account is suspended, and the period cannot be ended early
“No, you can’t change or cancel any self-exclusion or cooling-off period once it’s started.” “In the event that a lifetime exclusion is set, your account will remain closed indefinitely. This action is irreversible and cannot be undone.”
Source: Help center: about Cloudbet’s self-exclusion and Responsible gambling page
A cell that says a rule isn’t published is about Cloudbet. “Not recorded by us” is our gap. The criteria shortlist checks every casino for self-service self-exclusion with a published period, from these same documents.
Cloudbet complaints research notes: what we checked and what we still don’t know
Our own notes, not the casino’s statements.
Who says CADRE’s decisions are binding
CADRE’s own site does not state that its decisions are binding. That is Cloudbet’s wording, in its Terms
Cloudbet complaints sources: every document behind this tab
5 documents, checked on October 4, 2026. Any of them can change without notice.
- Terms and Conditionshttps://www.cloudbet.com/en/help/terms
- Curaçao Gaming Authority: online gaminghttps://www.cga.cw/regulation/online-gaming
- Help center: about Cloudbet’s self-exclusionhttps://www.cloudbet.com/en/support/articles/308438-about-cloudbet-s-self-exclusion
- Responsible gambling pagehttps://www.cloudbet.com/en/help/responsible-gambling
- Privacy policyhttps://www.cloudbet.com/en/security/privacy-policy
- 6
- 0
- 0
- 0
The six core questions: where a complaint starts, the escalation route, the deadlines, the ADR body, what the regulator says and how self-exclusion works. “Not published” means Cloudbet says nothing. “Not checked by us” is our gap.
Cloudbet complaints compared: how its route stacks up
Cloudbet answers 6 of the 6 core questions. Across the 24 casinos with a complaints tab, the range is 3 to 6. Each card shows how every casino answers one question, and every name links to that casino’s complaints tab.
Where a complaint starts
All 24 answer this. A casino gets this tab only if it does.
- Published24
Cloudbet 500 Casino, AceBet, BC.Game, BetFury, Chips, and 18 more
Escalation route
15 of the 24 publish an answer.
Named ADR body
5 of the 24 publish an answer.
- Published4
Cloudbet 500 Casino, Shock, Winna
- Two answers1
- Not published19
AceBet, BC.Game, Chips, CoinCasino, DegenCity, Gamba, and 13 more
Self-exclusion
24 of the 24 publish an answer.
- Published5
- Two answers19
Cloudbet BC.Game, BetFury, Chips, CoinCasino, DegenCity, and 13 more
“Not checked by us” is our gap, and it never counts against a casino.
Cloudbet self-exclusion compared: every casino scored the same way
The shortlist checks every casino against the same six published terms, including self-service self-exclusion for a published period. It uses the same research as this tab.
Criteria shortlist
Which crypto casinos meet every published term we can check?
Every casino we cover, checked against the same published terms and grouped by how many it meets, A to Z in each group. A shortlist, not a ranking.
Open the criteria shortlist →Cloudbet bet data: the top ten public IDs carried 61.29% of the stake placed under a public ID
We counted every figure on this tab from the bets Cloudbet’s public feed showed in this window. None of it comes from Cloudbet itself.
- 2,405,866
- 168
- Sep 16–23, 2026
- $36.5M
- 73.64%
- Payout ÷ stake in this feed
- −$9.6M
About the Cloudbet feed
- Source: Public bet feed · every currency. Bets in several currencies, converted to USD.
Cloudbet bet data: key findings
61.29%
Ten public IDs hold most of Cloudbet’s public stake
The top ten IDs carried $10.28M of the $16.77M staked under public IDs.
Hidden bets are left out, and an ID is no proof of one person.
605,795
25.18% of Cloudbet bets were placed in Ghost Mode
Ghost Mode bets carried 53.98% of stake. They count in the payout totals and stay out of the public-ID figures.
The feed can’t split Ghost Mode bets into accounts.
24
Cloudbet keeps each bet’s native currency next to the USD totals
The feed carried 2,405,866 bets across 15 game types and 58 studios.
USD makes the totals comparable, but it doesn’t cover every product.
Cloudbet payout ratio: 73.64% of stake paid back
Cloudbet players lost $9.6M on the bets we captured.
73.64%
Payout ÷ stake across 2,405,866 priced bets (100.0% of the feed). It’s a feed ratio, not a game’s RTP.
- Stake captured$36.5M
- Paid back$26.8M
Where Cloudbet ranks: #2 of 16 on most active feeds
- #15Best payout ratio$26,844,691.13 paid out on $36,452,034.23 staked73.64%
- #5Highest volume$36,452,034.23 staked in 168 hours$216.98K/hr
- #2Most active feeds2,405,866 bets in 168 hours14.32K/hr
- #14Largest player netPlayers finished $9,607,343.10 down−$9.61M
- #6Average bet$36,452,034.23 staked over 2,405,866 bets$15.15
Biggest Cloudbet wins in the public feed
The top multiplier in this window was 8,767× on Don't Get Cancelled.
Highest multipliers in this capture window. Amounts are as the feed priced them.
Cloudbet bet sizes: half of all bets under $0.50
The largest 1% of Cloudbet bets carried 75.6% of all stake.
Cloudbet bet size percentiles
- 10% of bets under$0.05
- 25% under$0.15
- Half under$0.50
- 75% under$1.20
- 90% under$5.00
- 99% under$240.00
Bets by stake size
- < $0.1015.6%0.0% of stake
- $0.10–$149.8%1.3% of stake
- $1–$1027.9%4.6% of stake
- $10–$1005.1%11.2% of stake
- $100–$1,0001.4%27.0% of stake
- $1,000–$10,0000.3%52.1% of stake
- ≥ $10,0000.0%3.9% of stake
Cloudbet win rate: 25.6% of bets paid something
- Paid back at least the stake (≥ 1×)25.6%
- Doubled the stake (≥ 2×)13.2%
- ≥ 10×0.930%
- ≥ 100×0.020%
- ≥ 1,000×0.000%
The median paying bet returned 2.00× its stake.
Most played games at Cloudbet: Mines leads
Mines took 5.4% of all Cloudbet bets in this window.
Cloudbet currencies: USDT on 37.3% of bets
- USDT37.3%84.0% of stake
- USDC15.4%4.6% of stake
- SOL15.1%2.4% of stake
- ETH9.6%3.4% of stake
- BTC5.3%2.4% of stake
- LTC4.1%0.4% of stake
- TRON3.8%0.4% of stake
- XRP3.7%2.0% of stake
- BNB2.5%0.2% of stake
- XLM1.5%0.0% of stake
When Cloudbet is busiest: Mon 00:00 UTC
Quietest hour: Fri 05:00 UTC. Busiest hours at every casino
Cloudbet bet data since Jul 12, 2026: 22,091,556 bets
- Jul 12, 2026
- Sep 23, 2026
- 22,091,556
- 1,557
- 88.4%
- Limbo (Cloudbet)
How we captured the Cloudbet bet data
Our collector reads Cloudbet’s public bet feed, the live bets list on its own site. It stores every bet with the time we captured it. This tab covers the last seven days of capture, or the whole capture if it ran shorter. A public feed isn’t Cloudbet’s full record, and our capture has gaps. Every figure here describes what the feed showed. How to read the data