
CoinCasino Review 2026: Is it legit? A Tobique license, and every record names the same company
CoinCasino holds Tobique Gaming Commission license No. 0000163, and its footer, its terms and Tobique’s own validator all name the same company, 3-102-937894 Limitada. One clause still sends complaints to a licensing body Tobique doesn’t list. Its public bet feed pays back 242.37% of stake, which marks it as a selected slice of play. Our real-money tests are coming soon.
- Before any withdrawal
- 8% on unplayed deposits
- Up to 24 hours
- 43 territories
291,521 bets
captured in 168 hours
Sep 16–23, 2026 · a selected view of the feed
21 sections
CoinCasino FAQ: what people ask, answered up front
Is CoinCasino legit and safe?
Its license checks out. Tobique Gaming Commission license No. 0000163 belongs to 3-102-937894 Limitada, the company its footer and terms name, and Tobique’s validator shows the site as VALID. Our real-money tests are coming soon.
See the license record →Who owns CoinCasino?
3-102-937894 Limitada, a company registered in Costa Rica, per the footer, Terms §1 and Tobique’s records. A Cyprus company, S.I.L.V.E.R. Veil Group LTD, acts as payment agent. The documents name no directors or beneficial owners.
See the operator record →Is CoinCasino available in the US, the UK, Canada or Australia?
Not in the US, the UK or Australia, which are all on CoinCasino’s 33-territory list (Terms §3.1.3). Canada isn’t, except New Brunswick, but §3.1.2 also bars any country where online gambling is banned. That is CoinCasino’s list, not legal advice.
Open the Countries tab →Does CoinCasino require KYC?
Yes. Its AML policy checks your ID before any withdrawal and on deposits over 2,000 EUR, and asks for your source of wealth above $5,000. Terms §4.2 lets it ask before your first bet too, and no review time is published.
See the KYC rules →How fast are CoinCasino withdrawals?
Usually at once, says the help center, or up to 24 hours when a withdrawal is reviewed. Wager the deposit at least once, or Terms §8.2 takes 8% (minimum €4). Withdrawals run from €10 to €50,000 a month. Our payout tests are coming soon.
Open the Withdrawals tab →Does CoinCasino have a no-deposit bonus or promo code?
No no-deposit bonus is published. The welcome offer is a 200% match on your first deposit, up to $30,000, plus free spins, with a 60x WR counted on the deposit. Any bonus code goes in when you deposit (Terms §7.5).
See the bonus terms →Why is money missing for half the currencies?
A privacy floor withholds it. A currency publishes exact money only with at least 10 distinct masked usernames behind it, so 11 of 22 codes show counts only. A withheld cell is not a zero.
See what the floor removed →Does CoinCasino really pay back 242%?
No. That is the public feed’s payout ratio across 291,521 priced bets, and no settled ledger could pay it for a week. It shows the feed is a chosen slice of play. The ratio is not a game’s RTP, a house edge or a forecast.
See what the ratio means →How do you know the feed is selected rather than complete?
Because 44 of 44 published cells sit above break-even. Cut by stake band, currency, collector day and title, not one pays back less than it takes.
See the four slices →Can you tell how many players are in the data?
No. The source publishes 0 stable player IDs. 91.78% of bets carry a username that arrives already masked, and 8.22% carry none. Repeated usernames are display labels, not people.
See the identity limits →Does this show CoinCasino’s full game catalog?
No. 2,638 titles were played in one week, and 134 cleared the board threshold. The source carries no category or stable game ID, and a sub-provider slug on only 20,916 rows, so the review names no studio and builds no catalog.
See the games chapter →How do I complain to CoinCasino if something goes wrong?
Write to complaints@coincasino.com from your registered address. CoinCasino aims to answer within 28 days, but you get only three days from the wager being decided to raise a dispute (Terms §21.4). Escalation ends at a body no Tobique record lists.
See the complaint ladder →What changed at CoinCasino since your first review?
The license. Our first read, from archived pages, found an Anjouan license filed under other companies. On Oct 4, 2026 the live site named Tobique license No. 0000163, the restricted list had grown to 33 entries and the bonus terms were readable.
See what changed →Can the numbers on this page be reproduced?
Yes. The 291,521 events carry 291,521 unique bet IDs, over a 168-hour window anchored to collection time. Every row is checked against the payload contract (9 required keys, plus 3 optional ones on 20,916 rows) before the page can build.
See the capture checks →
CoinCasino at a glance
CoinCasino’s footer, its terms and the Tobique Gaming Commission’s own validator name the same operator, 3-102-937894 Limitada, under license No. 0000163. The archived pages our first read relied on named an Anjouan license and other companies. One clause still points elsewhere: the terms send complaints to a licensing body no Tobique record lists.
The terms charge 8% on any deposit you withdraw without wagering it once, cap withdrawals at €50,000 a month and carry a 33-territory restricted list with an open-ended catch-all. The bonus terms publish every number, from the 60x WR on the welcome bonus to the $/€20 max bet.
- Tobique Gaming Commission, New Brunswick, Canada
- 0000163
- 3-102-937894 Limitada · Costa Rica registration number 3-102-937894
- 33 territories
- Oct 4, 2026
- 291,521
- Sep 16–23, 2026
- 168 hours
+3
CoinCasino screenshots: the logged-out lobby on desktop and mobile
CoinCasino pros and cons
Pros
- Tobique license 0000163 checks out at the regulator, and every record names 3-102-937894 Limitada
- 33-territory restricted list in Terms §3.1.3
- Bonus terms publish the WR, game weighting, max bet, max cashout and expiry
- €10 withdrawal minimum, and the help center names its coins and networks
- Published complaints ladder, with an answer from support within 28 days
Cons
- Terms §21.6 still sends complaints to a licensing body no Tobique record lists
- 8% charge on any deposit withdrawn without being wagered once
- Withdrawals capped at €50,000 a month, despite a VIP page promising no limits
- Three days to raise a dispute, and no ADR provider named
- No deposit, loss or time limit you can set, only advice and self-exclusion through support
- 60x WR on the welcome bonus, counted on the deposit
What to check before you deposit at CoinCasino
1Who operates CoinCasino, and under what license?
Tobique license 0000163
3-102-937894 Limitada, registered in Costa Rica, holds it. The footer, Terms §1, Tobique’s validator and its register all name that company, and the validator shows www.coincasino.com as VALID. Terms §21.6 still calls Gaming Services Provider N.V. the licensing body.
See the evidence →Check the seal yourself. It opens validate.thetgc.ca.
2Does CoinCasino accept players where you live?
33 territories blocked
Terms §3.1.3 blocks the US, the UK, Australia, France, Germany, the Netherlands and Spain, plus the Canadian Province of New Brunswick. §3.1.2 adds any country where online gambling is banned for residents, without listing them.
See the evidence →Treat the list as a floor and check your local law.
3What does the public feed pay back?
242.37%
That ratio covers 291,521 priced bets and is still 113.42% with the 10,000 biggest player wins removed. No settled ledger can pay that, so it tells you about the feed, not the casino.
See the evidence →Read it as proof that the feed is a selected slice of play.
4What do the money figures on this page cover?
100% of captured events
Every captured bet carries a full dollar record. Under the privacy floor, 11 of 22 currency codes publish counts only, and all three family totals are withheld this edition.
See the evidence →Read every dollar figure here as one week of one public feed.
How we checked CoinCasino
These are the checks behind this review, each with its date. The numbers come from CoinCasino’s public bet feed and the rules from its own documents. Our method
- License checked at the regulator
The footer, the terms, the Tobique validator and the Tobique register all name 3-102-937894 Limitada. The complaints clause still names a different licensing body, and no regulator page prints the license number.
- Operator documents read
13 documents from CoinCasino’s terms, help center and policies, each one linked under Sources.
- Public bet feed captured
291,521 bets over 168 hours, Sep 16–23, 2026. Source: Public feed · settled bets in USD.
Coming soon
We haven’t deposited at CoinCasino yet. Each result will land here with its date and how long it took.
- Deposit
How long a crypto deposit takes to credit, on two networks.
- Withdrawal
How long a withdrawal takes to reach our wallet, and every fee on the way.
- Support chat
How fast a human replies in live chat, and whether the answer matches the terms.
- KYC check
What the casino asks for, when it asks, and how long approval takes.
CoinCasino score: 8.1 out of 10
- License9.4Answered: how the license was checked, license number match, license holder, issue and expiry dates and licensed domains. Conflicting or only pointed at: licensing authority.
- Withdrawals8.6Answered: withdrawal fee, processing time, minimum withdrawal, withdrawal coins, payout networks and deposit playthrough. Conflicting or only pointed at: withdrawal limit. Not published: confirmations.
- KYC8.8Answered: what the terms require, when KYC is triggered, accepted documents, limits during a check and if you don’t verify. Not published: verification time.
- Complaints & self-exclusion6.9Answered: where a complaint starts, complaint deadlines and what the regulator says. Conflicting or only pointed at: escalation route and self-exclusion. Not published: named ADR body.
- Restricted countries5.5Answered: restricted countries, whether the list is complete, what happens to the account and using a VPN. Not published: second list, what the license covers, game provider blocks and how location is checked.
- Bonus terms9.1Answered: bonus offer, wagering requirement, bonus expiry, game contribution, max bet while wagering, max cashout and forfeiture rules. Not published: rakeback or reward rate.
- Public bet feed5.0The feed is in dollars but shows only a selection of bets, so its totals cover that selection only.
Overall
8.1
Weighted from CoinCasino’s own documents, its license record and its public feed. How we score
CoinCasino restricted countries: where can’t you play?
Terms §3.1.3CoinCasino blocks 33 territories (Terms §3.1.3), and §3.1.2 adds any country where online gambling is banned for residents. The US, the UK, Australia, France, Germany, the Netherlands and Spain are all on the list, and so is the Canadian Province of New Brunswick. This is CoinCasino’s list, not legal advice.
CoinCasino restricted list, catch-all and VPN rule
The list covers you if you live in a listed country or connect from one. It says Restricted Territories “include, but are not limited to” the names it gives, and the catch-all in §3.1.2 names no countries. Terms §2.4 bans VPNs, proxies and anything else that masks your real location.
- Terms §3.1.3: 33 entries. Several cover whole families of territories, like the French, Dutch, Australian and US ones.
- If you play from one: Closure and a frozen balance. CoinCasino can end the account (§3.4), void its bets and withhold the balance, deposit included (§5.3), and it won’t guarantee a withdrawal (§8.7).
- Studio layer: Not published. The sportsbook rules say only that events and markets “may vary by jurisdiction”.
The list changed after our first read. The archived terms (September 14, 2025) listed 32 entries under §4.1.3, Bulgaria and Malta among them. The live list in §3.1.3 has 33 entries and adds Australia, Austria, China, France, Germany, the Netherlands, Russia, Spain, the United Kingdom and the Canadian Province of New Brunswick, among others. On Sep 9, 2026 our requests from a European address got a geo-block page, and on Oct 4, 2026 the site loaded.
Does the CoinCasino feed show where players are?
No. The feed carries a timestamp, a title, a currency code and the money, but no country, region, language or IP. The week’s bets came in 7 fiat codes, and a bet’s currency says nothing about where the player was or whether playing there is legal. The feed can’t fill in the studio layer either. A sub-provider slug sits on only 20,916 of 291,521 rows, and the snapshot publishes none of its values.
Restricted countries list
CoinCasino doesn’t accept players from these 33 territories.
- Afghanistan
- Australia and its territories
- Austria
- Canadian Province of New Brunswick
- Central African Republic
- China
- Cote d’Ivoire/Ivory Coast
- Cuba
- Democratic Republic of Congo
- France and its territories
- Germany
- Haiti
- Iran
- Iraq
- Israel
- Liberia
- Libya
- Lithuania
- Myanmar
- Netherlands and its territories and countries that form the Kingdom of Netherlands, including Bonaire, Sint Eustatius, Saba, Aruba, Curaçao and Sint Maarten
- North Korea
- Russia
- Somalia
- South Sudan
- Spain
- Sudan
- Syria
- United Kingdom of Great Britain and Northern Ireland
- United States of America and its territories
- US Overseas Territories (American Samoa, Guam, Northern Mariana Islands, Puerto Rico, U.S Virgin Islands)
- Yemen
- Venezuela
- Zimbabwe
Who owns CoinCasino, and is its license real?
License verified3-102-937894 Limitada, a Costa Rican company, owns and runs CoinCasino under Tobique Gaming Commission license No. 0000163. The footer and Terms §1 say so, and Tobique’s validator and list of license holders name the same company. Open the Tobique validator
Licensed and regulated by the Tobique Gaming Commission, under License No. 0000163.
(Site footer)
Who runs CoinCasino: all five readings
- Terms §1: Owned and operated by 3-102-937894 Limitada, Costa Rica registration 3-102-937894, under Tobique Gaming Commission license No. 0000163
- Site footer: Owned and operated by 3-102-937894 Limitada, licensed and regulated by the Tobique Gaming Commission under License No. 0000163
- Tobique seal validator: 3-102-937894 Limitada, registered website www.coincasino.com, operating status VALID
- Tobique register: 3-102-937894 Limitada, a B2C license expiring 2027-03-26
- Terms §21.6: Complaints escalate to “our licensing body Gaming Services Provider N.V.”
Four readings agree. Terms §21.6 still sends complaints to “our licensing body Gaming Services Provider N.V.”, a name on neither the Tobique list nor the Anjouan register.
Is the CoinCasino license real?
Yes. The footer seal opens Tobique’s validator, which lists www.coincasino.com and shows “Operating status: VALID”. Tobique’s list of license holders gives 3-102-937894 Limitada a B2C license expiring March 26, 2027. Neither page prints a license number, so No. 0000163 rests on CoinCasino’s own footer and terms.
CoinCasino’s old Anjouan license
On Sep 9, 2026 the Anjouan public register listed ALSI-142311005-FI2 as a B2C license held by Igloo Ventures SRL, issued November 15, 2023 and expiring November 14, 2026, with coincasino.com among its nine domains. On Oct 4, 2026 the same register row lists one domain, casinopayservice.com. coincasino.com is no longer on it. The archived homepage of December 1, 2025 claimed that license, and the archived terms named EOD Code SRL as owner.
- 3-102-937894 Limitada
- Operator claim
- Costa Rica registration number 3-102-937894
- Operator claim
- San Rafael, Escazu, San José, Costa Rica (Terms §1)
- Operator claim
- Costa Rica (Terms §25.6)
- Operator claim
- 0000163 (footer and Terms §1)
- Operator claim
- 3-102-937894 Limitada
- Regulator record
- March 26, 2027
- Regulator record
- Gaming Services Provider N.V.
- Conflict
- S.I.L.V.E.R. Veil Group LTD, Cyprus
- Operator claim
- Not found
- Not published
License
- Tobique Gaming Commission, New Brunswick, Canada
- 0000163
- 3-102-937894 Limitada · Costa Rica registration number 3-102-937894
- Checked at regulator
CoinCasino KYC: when does CoinCasino ask for ID?
Terms §4.2, AML policyCoinCasino can ask for KYC before your first bet or any withdrawal, and its AML policy makes an ID check part of every withdrawal. A selfie, a verification call or proof of your source of wealth can follow. No review time is published.
When CoinCasino asks for ID
CoinCasino “may require you to become a verified Customer which includes passing certain checks” (Terms §4.2), and can verify you again at any point (§8.3). Wagering and account options can be suspended until the documents arrive.
CoinCasino KYC levels
- Step one: A form with your first and second name, date of birth, country of residence, gender and full address, needed before any withdrawal
- Step two: A photo of an official ID next to a six-digit number, plus electronic checks against two databases, needed for deposits over 2,000 EUR and for any withdrawal
- Step three: Proof of your source of wealth, needed for deposits or withdrawals over $5,000 or tips over $3,000
Until a step is done, the withdrawal, tip or deposit that triggered it waits. Players from medium-risk countries hit steps two and three sooner, at $1,000 and $2,500.
Which documents CoinCasino accepts
The help center asks for both sides of a government ID, driver’s license or passport, a selfie holding it, and a bank statement or utility bill from the last 90 days. The AML policy asks for the ID next to a handwritten note with six random numbers, plus a second photo of your face, and takes proof of address issued in the last three months.
Underage accounts at CoinCasino
If you turn out to be under age, CoinCasino keeps your winnings and can demand back any it already paid. Losing deposits are returned or held until you turn 18, at CoinCasino’s sole discretion (Terms §15.1).
Does the CoinCasino feed show who is verified?
No. Every username arrives already masked, and 8.22% of bets carry none. The feed has 0 stable player IDs, so no bet can be tied to a person. The 1,068 masked usernames are display labels, not accounts.
- 18, or the legal gambling age that applies to you, whichever is higher (Terms §2.1, §3.1.1)
- Operator claim
- Picture ID and a recent utility bill (Terms §4.2), a selfie or a verification call on request (§8.3)
- Operator claim
- Asked above 5,000 EUR in deposits (AML policy)
- Operator claim
- CoinCasino can use third-party information providers to confirm your identity and “financial worthiness”, and promises to tell you what it obtained (Terms §4.5).
- Operator claim
- Not published
- Not published
- CoinCasino “reserves the right to suspend wagering or restrict Account options on any Account until the required information is received” (Terms §4.2)
- Operator claim
- At least ten years after you leave (AML policy)
- Operator claim
- One account per person. Extra accounts are “subject to immediate closure”, including accounts held through relatives, associates or third parties acting for you (Terms §4.4)
- Operator claim
CoinCasino withdrawals: what has to happen before you cash out?
8% on unplayed depositsCoinCasino charges 8% to withdraw a deposit you haven’t wagered once, bonus or no bonus. Withdrawals start at €10 and stop at €50,000 a month. The help center says payouts usually go out at once, or within 24 hours after a review. In the feed, bets came in 22 currency codes, and 11 of them publish exact money.
CoinCasino withdrawal fee on unplayed deposits
There is no fee once you wager the deposit at least once. Otherwise CoinCasino says “we are entitled to deduct a 8% fee with a minimum sum of 4 euro” (Terms §8.2), which the terms put down to fighting money laundering. The help center says the opposite, that CoinCasino “does not charge any fees on deposits or withdrawals.” The terms are the contract, so plan for the fee.
CoinCasino withdrawal limits
The terms cap withdrawals at €50,000 a month (§8.6). The VIP Match page promises crypto players no limits at all, and the terms don’t back that up. The archived terms (September 14, 2025) capped crypto withdrawals at a default 500,000 EUR a month and fiat at €4,000 a day, €10,000 a week and €20,000 a month (§9.6). The live terms set one cap, €50,000 a month (§8.6).
CoinCasino coins and networks
The help center pairs each coin with a block explorer. USDT runs on Ethereum (Etherscan) and Tron (Tronscan), USDC on Ethereum (Etherscan), BNB on BNB Smart Chain (BscScan), and BTC, BCH, LTC, DOGE, ETH, TRX, XRP and ADA on their own chains. The help center counts no confirmations. Our real-money tests are coming soon.
Why half the CoinCasino currency codes show no money
Half the currency codes publish counts but no money, and all three family totals are withheld this edition. A currency rail publishes exact money only when at least 10 distinct masked usernames bet on it. 9 rails fell below that floor on their own. Where a family’s small rails still fell short together, its smallest eligible rail was withheld with them: CAD in the fiat family. The opaque family had no eligible companion of its own, so DOGE was withheld as a global companion. Every family total is withheld too, so nobody can subtract their way back to a small group.
Together the withheld rails carry 17,666 bets (6.06% of the capture), so the published money covers the vast majority of it. MTIC stays exactly as the source wrote it. Any code outside the generator’s allowlists is marked opaque and never “corrected” into a ticker it resembles.
- €10 per transaction
- Or the equivalent, except on account closure (Terms §8.1).
- €50,000 a month
- Terms §8.6. The VIP Match page promises no limits in crypto.
- Back the way it came
- Up to 24 hours
- Usually at once, longer when a withdrawal is reviewed (help center).
- eleven coins
- BTC, BCH, LTC, DOGE, ETH, USDT, TRX, XRP, ADA, BNB and USDC, per the help center.
CoinCasino bonuses and VIP: what does it give back, and on what terms?
60x on the welcome depositCoinCasino’s welcome bonus matches your first deposit 200%, up to $30,000, with free spins on top. The catch is the WR. It is 60x, counted on the deposit, and the bonus unlocks in 10% installments as you wager. You get 14 days, a $/€20 max bet and a cashout cap of 10 times the bonus.
CoinCasino welcome bonus: 200% up to $30,000
200% on your first deposit, up to $30,000, plus free spins on Wanted Dead or a Wild: 20 at $0.20 for a $10 to $99.99 deposit, 20 at $1 for $100 to $249.99, 50 at $1 for $250 to $999.99 and 50 Super Spins at $4 from $1,000. For players registered after December 2024, on the first deposit only, made within 7 days of registering, and the minimum deposit is $10. 60x, counted on the deposit. A $100 deposit needs $6,000 in bets to unlock the $200 bonus, released in 10% installments each time you wager 6x the deposit. Free spins carry 35x (welcome offer terms). A bonus over $10,000 carries 75x and is credited in one installment when the 14-day wagering period ends.
CoinCasino bonus rules
- Max bet: $/€20 per round. With bonus funds (Bonus Terms).
- Max cashout: 10x the bonus. A bonus under €0.10 is closed and forfeited.
- Game weighting: Slots 100%. Live game shows 50%, roulette 5%, other games 20%, dice and arcade games 0%.
- Blocked: Live casino and table games. No bonus play while you have open bets, and no feature buys.
- Forfeiture: Any early withdrawal. Ask to withdraw before the WR is met and every bonus goes.
The general Bonus Terms list crash games at 0% and leave roulette out. They exclude every CoinCasino Original, every Spribe game and every Plinko game from wagering, and sports bets don’t count toward the welcome WR. Every other bonus carries 35x the bonus amount (Bonus Terms).
CoinCasino VIP Club
Levels run from Bronze at $10K wagered to Diamond I–V at $25M and up. Every tier pays weekly cashback, a share of the house edge on your casino bets, and the page never says how big a share. Levels follow total wagering on CoinCasino, and the VIP team “has full discretion to decide all VIP level changes”. You can lose your VIP manager without enough account activity.
CoinCasino bonus abuse rules
Terms §16.1 allows confiscation of funds on a detected bonus-abuse attempt. Terms §16.2 counts delayed rounds, parked bets, bonus-to-real value transfer and exploiting software bugs as a “fraudulent game pattern”.
Does the CoinCasino feed show VIP ranks?
No. Some casinos stamp a rank on every public bet, so their VIP ladder can be measured without its terms. CoinCasino doesn’t. Its payload is 9 keys wide (currency, eventTime, gameName, multiplier, payout, referenceId, stake, stakeSystem, username), with three optional game-metadata keys (gameSlugName, imageUrl and subProviderSlugName) on 20,916 newer rows. None of them concerns ranks, bonuses, free spins or loyalty.
The only title-board strings with VIP in them are two game titles (CoinCasino VIP Blackjack 2 and CoinCasino VIP Blackjack 1). A game’s name is not a VIP tier.
- 200% up to $30,000
- First deposit only, within 7 days of signing up.
- 60x the deposit
- 75x on a bonus over $10,000. 35x the bonus on other offers.
- 14 days
- Free spins expire after 7 days.
- Coming soon
CoinCasino games: what gets played most?
From the bet feedCoinCasino’s feed logged 2,638 game titles in one week, and 134 of them had enough play to publish money for. The feed carries no category label, and a sub-provider slug sits on only 20,916 rows, which the snapshot doesn’t break out. So the feed can’t tell you which studios CoinCasino carries.
Which CoinCasino games make the board
A title makes the board only with at least 100 captured bets and 10 distinct masked usernames behind it. 134 of 2,638 titles (5.08%) cleared that bar. The other 2,504 titles hold 57.34% of the capture and publish counts only. The board is one week of play, not a catalog or a popularity ranking, and a title with no captured bet can still be on the site.
CoinCasino multipliers: how often bets hit 100x
22.39% of bets paid nothing, and 0.67% paid 100x or more. The ≥100x band holds 0.11% of the stake and 10.19% of the return. The biggest single multiplier was 5,819.60x, published without the bet that produced it.
CoinCasino games with the most captured bets
The top 8 of the 12 titles on the board.
Most played at CoinCasino
What responsible gambling tools does CoinCasino offer?
Self-exclusion onlyCoinCasino offers one control, self-exclusion through support, and its two documents disagree on how it works. There is no deposit limit, loss limit or time-out you can set yourself, only advice to set your own limits.
CoinCasino self-exclusion: two answers
If you feel that you may have lost control of your gambling, we offer a self-exclusion option. Just send a message to our Customer Support Department using your Registered Email Address that you wish to SELF-EXCLUDE and this request will take effect within 24 hours from the moment of its receipt.
(Terms §5.9)
The terms keep the account closed “until your further notice”. The responsible gambling page instead has you message Support and pick “a time span between 6 months and 5 years”, which “cannot be undone for a set period of time”. The Tobique validator page carries its own self-exclusion form, with periods of 6, 12 or 24 months or permanent. Tobique shares the request only with operators on its platform.
CoinCasino deposit limits
Not published. The responsible gambling page advises you to “Set yourself a deposit limit” and describes no tool to do it. Tobique’s General Code of Practice requires licensees to offer at least one of a deposit limit, a loss limit or a time-played reminder (§18.5). CoinCasino publishes advice to set limits and no tool.
CoinCasino help links
The page links Gambling Therapy, for a self-test and support. The page also links a commercial list of internet filters (famisafe.wondershare.com) for parents.
- By email, effective within 24 hours, until you say otherwise
- Operator claim
- 6 months to 5 years, through Support, not reversible early
- Conflict
- None you can set. Advice only
- Not published
- Not published
- Not published
- Gambling Therapy
- Operator claim
- By email from your registered address (Terms §5.11)
- Operator claim
CoinCasino complaints: what can you do if something goes wrong?
Route unverifiedTo complain, write to CoinCasino’s Customer Service from your registered email address, or to complaints@coincasino.com, and expect an answer within 28 days. You have only three days from settlement to raise a dispute. After management, the terms send you to a licensing body no Tobique record lists.
Where a CoinCasino complaint ends
The terms send it to “our licensing body Gaming Services Provider N.V.” (§21.6), with no address, form, deadline or license number. Terms §1 names Tobique as the licensor, and the name is on neither the Tobique list nor the Anjouan register. We couldn’t confirm the route exists or reaches anyone.
CoinCasino dispute deadline: 3 days
You must lodge a dispute within three days of the wager being decided, and “No claims will be honoured after this period” (Terms §21.4). The clock starts at settlement, not when you notice. Terms §21.2 says, in capitals, that CoinCasino takes no liability whatsoever when it responds to or acts on a complaint.
The Tobique complaint route
Tobique’s General Code of Practice makes licensees investigate complaints first and refer any dispute still unresolved after 2 months to an approved ADR entity, whose decision binds both sides (§29.3, §29.8). CoinCasino names no ADR provider. The Tobique validator opened from the coincasino.com seal carries a complaint form. Tobique says to use it only when an operator breaches its license, after taking the dispute to the operator.
- The Customer Service Department, via the links on the Website, from your registered email address (Terms §21.1)
- Operator claim
- complaints@coincasino.com
- Listed in the footer
- Within 28 days (Terms §21.3)
- Operator claim
- 3 days from settlement (Terms §21.4)
- Operator claim
- 72 hours (Terms §11.2)
- Operator claim
- “Our licensing body Gaming Services Provider N.V.” (Terms §21.6)
- Conflict
- None named
- Not published
- Coming soon
What public CoinCasino bet data did we analyze?
We analyzed 291,521 settled bets from 168 hours of CoinCasino’s public feed, on the collector clock. All of them are priced, and 45.42% left the player down.
All 291,521 CoinCasino bets carry a full dollar record
The window runs on collection time, never the wall clock, so it is reproducible. Regenerate the snapshot and the same rows come back. Every row is checked against an exact 9-key payload, and every settlement partition has to close before the snapshot can be written. The capture is a bounded public feed observation, not a complete casino ledger or proof of continuous collection.
CoinCasino daily payout ratio: 200.59% to 300.41%
The daily ratio never came near break-even. Days are collector UTC days, on the same clock as every other figure here. The partial days at each end are smaller by construction and are shown as they are.
CoinCasino capture checks
Every row was checked against the payload contract (the nine keys every row must carry, plus three optional game-metadata keys that arrive together or not at all, on 20,916 rows). Its USD money was re-derived from the native amounts, and its outcome label checked against the sign of that money. One failure stops generation outright.
Gaps in the CoinCasino capture
The longest gap between collector observations was 2.58 hours. 36 gaps ran over a minute and 5 over five minutes, out of 170,898 intervals. Whatever the feed published in those gaps isn’t here, so the review claims no continuous coverage.
- Sep 16 to Sep 23, 2026
- 168.00 hours, rolling-7d mode, anchored to collected_at
- 291,521
- 291,521 unique bet IDs
- 100%
- 291,521 priced, 0 unpriced
- 170,899
- 1.71 rows per observation on average, 119 at most
CoinCasino stake, return and payout ratio by collector day
- 291,521
- 168
- 291,521 bets
- Sep 16–23, 2026
CoinCasino compared with similar casinos
All casinosSee how CoinCasino stacks up against similar casinos on score, license, restricted countries and bet data.
Our score
Is CoinCasino legit? Tobique licenses it, and every record names the same company.
CoinCasino’s license checks out at its regulator. Its complaint route still points somewhere else, and its public feed is a selected slice of play.
- Data behind this review: 291,521 bets. 2,638 titles over 168 hours, reconciled row by row.
- What the feed pays back: 242.37%. Still 113.42% with the 10,000 biggest player wins removed. The figure describes the feed, not the casino.
- Main concern: A dead-end complaint route. Terms §21.6 sends disputes to Gaming Services Provider N.V., which no Tobique record lists, and no ADR provider is named.
- Stake concentration: 40.78% of the week’s stake. Placed under ten masked usernames, which are display labels, not verified people.
Why 242.37% paid back means the CoinCasino feed is selected
A settled casino ledger can’t pay $2.42 for every dollar staked and survive a week. So the figure says nothing about what CoinCasino pays out. It shows the public feed is a chosen slice of play.
The 242.37% is not a game’s RTP, a house edge, casino-wide revenue or a forecast for any account. It is one ratio over one week of one public feed.
44 of 44 feed cells pay back more than they take
The capture is cut four ways: stake size, currency, day and game title. An unbiased sample of settled play would put some cells below break-even, low-volatility table games especially. None sits there.
What changed since our first CoinCasino read
On Sep 9, 2026 every coincasino.com page we requested returned a geo-block, so we read archived copies. Those named EOD Code SRL as owner and claimed Anjouan license ALSI-142311005-FI2, filed under Igloo Ventures SRL. On Oct 4, 2026 the live site loaded. Its footer and terms now name Tobique and 3-102-937894 Limitada, the Anjouan row no longer lists coincasino.com, and the bonus terms and responsible gambling page are readable for the first time.
In the public feed, CoinCasino logged 291,521 bets and $2.8M of stake across 22 currency codes. 11 of those codes cleared the privacy floor and publish exact money.
Who is CoinCasino best for, and who should skip it?
- Slot players chasing a big match bonus. The 200% welcome bonus goes up to $30,000, slots count 100% toward the WR, and every rule is published.
- Players who want a big catalog. 2,638 different titles took bets in one week of the public feed.
- You live in the US, the UK or Australia. All three are on the 33-entry list in Terms §3.1.3, along with France, Germany, the Netherlands and Spain.
- You want to withdraw a deposit you haven’t played. CoinCasino can take 8% of it, with a €4 minimum (Terms §8.2).
- You plan to cash out more than €50,000 a month. The terms cap withdrawals there, whatever the VIP Match page says about crypto (Terms §8.6).
- You want a dispute route past the casino. You get three days from settlement to raise one. The route then ends at a licensing body no Tobique record lists, and no ADR provider is named.
- You want limits you can set yourself. The responsible gambling page advises a deposit limit and offers no tool. Self-exclusion goes through support.
Sources for this CoinCasino review
Public bet feed
Public feed · settled bets in USD
- Bets captured
- 291,521
- Captured
- Sep 16–23, 2026
Operator documents (13)
- Tobique seal validator, opened from the coincasino.com footer · License
- Tobique Gaming Commission license holders · License
- CoinCasino terms · License
- CoinCasino homepage footer · License
- AML Policy · Restricted countries
- Help center · KYC
- Privacy Policy · KYC
- VIP Match page · Withdrawals
- Welcome offer terms · Bonuses
- VIP Club page · Bonuses
- Bonus Terms and Conditions · Bonuses
- Tobique General Code of Practice · Complaints
- Responsible Gambling page · Complaints
About this CoinCasino review
Founder and author, 0xCasinos
Alex Savelle runs 0xCasinos and writes everything on it. Since July 12, 2026, Alex has captured 210 million bets from the public feeds of 24 crypto casinos. Alex turns that data into the reviews, rankings and studies on this site.
When a review covers a casino’s rules, Alex reads its terms, help center and license record first. Every document behind a claim is linked, and a review built from the bet feed alone says so. The numbers come from the captured feeds. The casino rules come from the casino’s own documents, dated the day they were read.
- Operator chapters re-read on the live site, which loaded for the first time. The footer and terms now name Tobique license No. 0000163 and 3-102-937894 Limitada, and Tobique’s validator and register confirm both. The bonus terms and responsible gambling page were read, the restricted list grew to 33 entries and the withdrawal cap is now €50,000 a month. Every chapter is closed.
- Data refreshed: the 168-hour capture from Sep 16 to Sep 23, 2026 (UTC), 291,521 public latest-bet events, 22 currency codes and 2,638 titles, with 11 rails and 2,504 titles holding money back under the privacy floor.
- Operator chapters added from archived copies, because coincasino.com geo-blocked us: restricted markets, operator and license, KYC, the cashier and complaints. Bonuses and responsible play stayed open. The archived pages named two companies and two licensing bodies, and the Anjouan register filed the advertised license under a third company.
- First published, bet data only: a 168-hour capture of 289,491 public CoinCasino latest-bet events, 24 currency codes and 3,174 titles, every settlement partition checked to close, with 12 rails and 2,989 titles holding money back under the privacy floor (1.49% of the capture by rail). The operator chapters were not researched yet, and each said so.
CoinCasino bonus: 200% up to $30,000 at 60x your deposit, with 14 days to clear it
A first deposit from $10 gets a 200% match, up to $30,000, plus free spins on Wanted Dead or a Wild. The match pays out in 10% steps, one for every 6x your deposit you wager, so the full bonus takes 60x the deposit in bets within 14 days. Bonus funds can’t bet more than $/€20 a round, and the most you can cash out is 10 times the bonus.
- October 4, 2026
- 4
- 7 of 8
Published rules only
We haven’t claimed a bonus at any casino. Every rule below is the casino’s own, linked to its source.
CoinCasino bonuses FAQ: what people ask, answered up front
Quick answers from CoinCasino’s own bonus terms.
What is the CoinCasino welcome bonus wagering requirement?
60x, counted on your first deposit, not the bonus. A $100 deposit needs $6,000 in bets to unlock the $200 bonus, which arrives in 10% installments. A bonus over $10,000 carries 75x, free spins carry 35x, and every other bonus 35x the bonus.
See the row it came from →What can’t you do with CoinCasino bonus funds?
Bet more than $/€20 a round, buy features, or play live casino and table games. You also can’t use bonus funds while you have open casino or sports bets, and every CoinCasino Original, Spribe and Plinko game counts 0% (Bonus Terms).
See the row it came from →How long do you have to clear a CoinCasino bonus?
14 days from the welcome deposit, which has to land within 7 days of signing up. Whatever bonus is left after that is forfeited, and free spins expire after 7 days. Ask to withdraw before you finish and every bonus goes.
See the row it came from →
CoinCasino bonus offer, wagering and expiry: the key rules
- Published
200% on your first deposit, up to $30,000, plus free spins on Wanted Dead or a Wild: 20 at $0.20 for a $10 to $99.99 deposit, 20 at $1 for $100 to $249.99, 50 at $1 for $250 to $999.99 and 50 Super Spins at $4 from $1,000.
- Published
60x, counted on the deposit. A $100 deposit needs $6,000 in bets to unlock the $200 bonus, released in 10% installments each time you wager 6x the deposit. Free spins carry 35x (welcome offer terms)
- Published
14 days to meet the WR, after which the unused bonus is forfeited. Free spins expire after 7 days (welcome offer terms)
CoinCasino bonus terms: every rule, row by row
Every CoinCasino bonus rule, with its clause and source.
The offer
The headline offer, the minimum deposit and the rakeback rate.
Bonus offer
What bonus does CoinCasino offer?
- Published
200% on your first deposit, up to $30,000, plus free spins on Wanted Dead or a Wild: 20 at $0.20 for a $10 to $99.99 deposit, 20 at $1 for $100 to $249.99, 50 at $1 for $250 to $999.99 and 50 Super Spins at $4 from $1,000.
For players registered after December 2024, on the first deposit only, made within 7 days of registering.
Source: Welcome offer terms
Minimum deposit
What is the minimum deposit for a CoinCasino bonus?
- Published
$10 for the welcome offer (welcome offer terms)
Source: Welcome offer terms
Rakeback or reward rate
What rakeback rate does CoinCasino pay?
- Not published
Not published as a rate. Weekly cashback is a share of the house edge on your casino bets and rises with each tier, and the homepage advertises “up to 50% weekly rewards”.
Checked in: VIP Club page
Wagering requirements
The WR, game contribution and the max bet while you wager.
Wagering requirement
What is the CoinCasino bonus wagering requirement?
- Published
60x, counted on the deposit. A $100 deposit needs $6,000 in bets to unlock the $200 bonus, released in 10% installments each time you wager 6x the deposit. Free spins carry 35x (welcome offer terms)
A bonus over $10,000 carries 75x and is credited in one installment when the 14-day wagering period ends. Every other bonus carries 35x the bonus amount (Bonus Terms).
Source: Welcome offer terms
Game contribution
Which games count toward the CoinCasino WR?
- Published
Slots: 100% · Live game shows: 50% · Roulette and live roulette: 5% · All other games: 20% · All dice and arcade games: 0%
The general Bonus Terms list crash games at 0% and leave roulette out. They exclude every CoinCasino Original, every Spribe game and every Plinko game from wagering, and sports bets don’t count toward the welcome WR.
Source: Welcome offer terms
Max bet while wagering
What is the max bet on a CoinCasino bonus?
- Published
$/€20 per round with bonus funds (Bonus Terms)
Source: Bonus Terms and Conditions
What you can keep
The max cashout, the expiry and what voids the bonus.
Max cashout
Is there a max cashout on CoinCasino bonuses?
- Published
10 times the bonus amount (Bonus Terms)
A bonus that drops below €0.10 is closed and forfeited (Bonus Terms).
Source: Bonus Terms and Conditions
Bonus expiry
When does a CoinCasino bonus expire?
- Published
14 days to meet the WR, after which the unused bonus is forfeited. Free spins expire after 7 days (welcome offer terms)
Source: Welcome offer terms
Forfeiture rules
What voids a CoinCasino bonus?
- Published
Requesting a withdrawal before the WR is met forfeits every bonus (Bonus Terms)
Each offer is valid once per customer, computer, IP address and household (Bonus Terms).
Source: Bonus Terms and Conditions
VIP program
VIP tiers, reward timing and what’s blocked while a WR is live.
VIP tiers
What are the CoinCasino VIP tiers?
- Published
Bronze: $10K wagered · Silver: $50K wagered · Gold: $100K wagered · Platinum I–III: $250K to $2.5M wagered · Sapphire I–III: $2.5M to $25M wagered · Diamond I–V: $25M+ wagered
Levels follow total wagering on CoinCasino, and the VIP team “has full discretion to decide all VIP level changes”. You can lose your VIP manager without enough account activity.
Source: VIP Club page
When rewards land
How often does CoinCasino pay rewards?
- Published
Weekly cashback and “Monthly & weekly bonuses” at every tier, plus personal bonuses from a VIP host, created at that host’s discretion (VIP Club page)
Players with a VIP level at another casino can apply to have it matched, first-time players only (VIP Match page).
Source: VIP Club page
Blocked while wagering
What can’t you do while a CoinCasino bonus is active?
- Published
You can’t use bonus funds while you have open casino or sports bets, can’t buy features with them, and can’t play live casino or table games with them (Bonus Terms)
Your cash is spent before bonus funds (Bonus Terms).
Source: Bonus Terms and Conditions
Eligibility and deposit rules
Who is eligible, and the deposit rule that applies even with no bonus.
Bonus abuse and eligibility
When can CoinCasino take a bonus back?
- Published
Terms §16.1 allows confiscation of funds on a detected bonus-abuse attempt. Terms §16.2 counts delayed rounds, parked bets, bonus-to-real value transfer and exploiting software bugs as a “fraudulent game pattern”
Bonus Terms and Conditions version 1.0, last updated August 18, 2025.
Source: Terms and Conditions
Deposit playthrough
Do you have to wager a CoinCasino deposit with no bonus?
- Published
Wager the deposit once, or pay 8% (minimum €4) on the withdrawal (Terms §8.2)
Source: Terms and Conditions
This deposit rule also applies to cashouts. See CoinCasino withdrawal rules
CoinCasino bonus sources: every document behind this tab
4 documents, checked on October 4, 2026. Any of them can change without notice.
- Welcome offer termshttps://www.coincasino.com/en/promotions/welcome-offer
- VIP Club pagehttps://www.coincasino.com/en/vip
- Bonus Terms and Conditionshttps://www.coincasino.com/en/bonus-terms
- Terms and Conditionshttps://www.coincasino.com/en/terms
- 7
- 0
- 1
- 0
The eight core questions: offer, WR, expiry, rakeback rate, game contribution, max bet, max cashout and forfeiture. “Named, never stated” means CoinCasino says the rule exists but prints no figure on a public page. “Not published” means CoinCasino says nothing. “Not checked by us” is our gap.
CoinCasino bonuses compared: how its terms stack up
CoinCasino answers 7 of the 8 core questions. Across the 13 casinos with a bonuses tab, the range is 6 to 8. Each card shows how every casino answers one question, and every name links to that casino’s bonuses tab.
Bonus offer
13 of the 13 publish an answer.
Wagering requirement
All 13 answer this. A casino gets this tab only if it does.
Bonus expiry
12 of the 13 publish an answer.
“Not checked by us” is our gap, and it never counts against a casino.
CoinCasino withdrawal fees: free if you wagered the deposit, 8% if you didn’t
Withdraw a deposit you haven’t wagered and CoinCasino says “we are entitled to deduct a 8% fee with a minimum sum of 4 euro” (Terms §8.2). Wager it once and there is no withdrawal commission, though the help center claims there are no fees at all. Withdrawals run from €10 up to a cap of €50,000 a month, and usually go out at once, or within 24 hours when reviewed.
- October 4, 2026
- 3
- 7 of 8
Real-money withdrawal tests: coming soon
Our real-money withdrawal tests are coming soon. Every figure below is the casino’s own published rule, linked to its source.
CoinCasino withdrawals FAQ: what people ask, answered up front
Quick answers from CoinCasino’s own cashier rules.
When does CoinCasino charge the 8% withdrawal fee?
When you withdraw a deposit you haven’t wagered at least once. The fee is 8%, minimum €4, and a deposit you’ve played through costs nothing (Terms §8.2). The help center says CoinCasino charges no withdrawal fees at all, but the terms are the contract.
See the row it came from →What are CoinCasino’s withdrawal limits?
From €10 per transaction, except when you close the account, up to €50,000 a month (Terms §8.1, §8.6). The VIP Match page promises crypto players no limits at all. The archived terms of 2025 allowed 500,000 EUR a month in crypto.
See both readings →Which coins can you withdraw from CoinCasino?
Eleven, per the help center: BTC, BCH, LTC, DOGE, ETH, USDT, TRX, XRP, ADA, BNB and USDC, with USDT on Ethereum or Tron. No confirmation counts are published, and WalletConnect takes ETH deposits but no withdrawals.
See the row it came from →
CoinCasino withdrawal fee, time and wagering: the key rules
- Published
There are no withdrawal commissions if you wager the deposit at least once. Otherwise CoinCasino says “we are entitled to deduct a 8% fee with a minimum sum of 4 euro”, which the terms put down to fighting money laundering (Terms §8.2)
- Published
Withdrawals “are usually processed straight away”, and in rare cases a team review can take “up to 24 hours” (help center)
- Published
Wager the deposit once to avoid the 8% fee (Terms §8.2).
CoinCasino withdrawal terms: every rule, row by row
Every CoinCasino withdrawal rule, with its clause and source.
Withdrawal fees
The casino fee, the network fee and any charge for withdrawing too often.
Withdrawal fee
Does CoinCasino charge a withdrawal fee?
- Published
There are no withdrawal commissions if you wager the deposit at least once. Otherwise CoinCasino says “we are entitled to deduct a 8% fee with a minimum sum of 4 euro”, which the terms put down to fighting money laundering (Terms §8.2)
The help center says “CoinCasino does not charge any fees on deposits or withdrawals.” An administration fee of €50 or currency equivalent per chargeback, denial or reversal (Terms §9.1).
Source: Terms and Conditions
Network fee
Who pays the network fee at CoinCasino?
- Not published
Not stated for withdrawals. The help center says you “may however have to pay provider or mining fees depending on the method you use to deposit.”
Checked in: Help center
How often you can withdraw
How many withdrawals a day does CoinCasino allow?
- Not published
No limit on the number of withdrawals a day is published
Checked in: Terms and Conditions
Withdrawal time
The processing time the casino states and the confirmations it waits for.
Processing time
How long do CoinCasino withdrawals take?
- Published
Withdrawals “are usually processed straight away”, and in rare cases a team review can take “up to 24 hours” (help center)
Source: Help center
Confirmations
How many network confirmations does CoinCasino need?
- Not published
Not published as a number. The help center says a deposit waits for “one or more blockchain confirmations”, and a withdrawal is credited once it is “confirmed sufficiently on the blockchain”.
Checked in: Help center
Withdrawal limits
The minimum, the maximum and what happens to a win too big to pay at once.
Minimum withdrawal
What is the minimum withdrawal at CoinCasino?
- Published
€10 per transaction, or the equivalent, except on account closure (Terms §8.1)
Source: Terms and Conditions
Withdrawal limit
Is there a withdrawal limit or max payout at CoinCasino?
- Two answers
A maximum of €50,000 in withdrawals per month (Terms §8.6)
The terms cap withdrawals at €50,000 a month. A promotions page aimed at VIPs moving from other casinos says crypto has no limits.
The archived terms (September 14, 2025) capped crypto withdrawals at a default 500,000 EUR a month and fiat at €4,000 a day, €10,000 a week and €20,000 a month (§9.6). The live terms set one cap, €50,000 a month (§8.6).
Source: Terms and Conditions and VIP Match page
Big wins paid in installments
Does CoinCasino pay big wins in installments?
- Not published
No installment rule is published. Terms §8.6 caps withdrawals at €50,000 a month.
Checked in: Terms and Conditions
Coins and networks
The coins and networks the casino pays out on.
Withdrawal coins
Which coins can you withdraw from CoinCasino?
- Published
BTC, BCH, LTC, DOGE, ETH, USDT, TRX, XRP, ADA, BNB, USDC.
Withdrawals are not supported through WalletConnect, which takes ETH deposits only (help center)
Source: Help center
Payout networks
Which networks does CoinCasino pay out on?
- Published
The help center pairs each coin with a block explorer. USDT runs on Ethereum (Etherscan) and Tron (Tronscan), USDC on Ethereum (Etherscan), BNB on BNB Smart Chain (BscScan), and BTC, BCH, LTC, DOGE, ETH, TRX, XRP and ADA on their own chains.
Source: Help center
Before you cash out
What stands between your balance and a payout: wagering, KYC and where the money can go.
Deposit playthrough
Do you have to wager your deposit before withdrawing from CoinCasino?
- Published
Wager the deposit once to avoid the 8% fee (Terms §8.2).
Source: Terms and Conditions
KYC and holds
What can delay CoinCasino withdrawals?
- Published
CoinCasino “cannot guarantee successful processing of withdrawals or refunds” if you breach the restricted-use clauses (Terms §8.7)
CoinCasino “reserves the right to suspend wagering or restrict Account options on any Account until the required information is received” (Terms §4.2)
Source: Terms and Conditions
Withdrawal destination
Can you withdraw to a different wallet at CoinCasino?
- Published
Withdrawals must return to the payment method used to deposit. A different method is allowed only at CoinCasino’s discretion and subject to extra security checks (Terms §8.4)
Source: Terms and Conditions
CoinCasino withdrawal terms in conflict: one rule has two published answers
Both readings come from CoinCasino. You only find out which one applies at the cashier.
Withdrawal limit
A maximum of €50,000 in withdrawals per month (Terms §8.6)
The terms cap withdrawals at €50,000 a month. A promotions page aimed at VIPs moving from other casinos says crypto has no limits.
CoinCasino withdrawal sources: every document behind this tab
3 documents, checked on October 4, 2026. Any of them can change without notice.
- Terms and Conditionshttps://www.coincasino.com/en/terms
- Help centerhttps://www.coincasino.com/en/help
- VIP Match pagehttps://www.coincasino.com/en/promotions/vip-match
- 7
- 0
- 1
- 0
The eight core questions: fee, processing time, deposit playthrough, minimum, maximum, coins, networks and confirmations. “Named, never stated” means CoinCasino says the rule exists but prints no figure on a public page. “Not published” means CoinCasino says nothing. “Not checked by us” is our gap.
CoinCasino withdrawals compared: how its cashier rules stack up
CoinCasino answers 7 of the 8 core questions. Across the 23 casinos with a withdrawals tab, the range is 3 to 8. Each card shows how every casino answers one question, and every name links to that casino’s withdrawals tab.
Withdrawal fee
15 of the 23 publish an answer.
Processing time
20 of the 23 publish an answer.
Deposit playthrough
21 of the 23 publish an answer.
Minimum withdrawal
10 of the 23 publish an answer.
“Not checked by us” is our gap, and it never counts against a casino.
CoinCasino KYC: an ID check before every withdrawal, source of wealth above $5,000
CoinCasino’s AML policy runs three steps. A form comes first, then an ID photo for any withdrawal or a deposit over 2,000 EUR, then proof of your source of wealth above $5,000. Terms §4.2 also lets it ask before your first bet, and wagering can be frozen until the documents arrive. No review time is published.
- October 4, 2026
- 5
- No KYC claim published
- 5 of 6 core questions
Where a casino’s marketing and its terms disagree, the terms bind you. Every rule here is the casino’s own, not legal or financial advice.
Our ID-check tests are coming soon. Each rule is dated and linked to its source, and casinos can change them without notice.
CoinCasino KYC FAQ: what people ask, answered up front
Quick answers from CoinCasino’s own KYC rules.
What are the CoinCasino KYC levels?
Three steps in the AML policy. Step one is a form with your name, birth date, address and country. Step two is an ID photo next to a six-digit number, for any withdrawal or a deposit over 2,000 EUR. Step three is source of wealth, above $5,000.
See the KYC levels →What documents does CoinCasino accept for KYC?
Both sides of a government ID, driver’s license or passport, a selfie holding it, and a bank statement or utility bill from the last 90 days (help center). The AML policy also wants the ID shown next to a handwritten six-digit number.
See the row it came from →Can CoinCasino suspend your account during a KYC check?
Yes. Until it receives what it asked for, CoinCasino “reserves the right to suspend wagering or restrict Account options on any Account” (Terms §4.2). No review time is published, so the terms set no end date for that hold.
See the row it came from →
CoinCasino KYC: what it claims, what it requires and when it asks
CoinCasino makes no KYC claim on its homepage, promotions or help center. The help center lists the documents it accepts.
A picture ID (passport, driver’s license or national ID card) and a recent utility bill showing your name and address (Terms §4.2). Before a withdrawal CoinCasino can add a selfie or a verification call (§8.3).
Before you bet or withdraw, CoinCasino “may require you to become a verified Customer which includes passing certain checks” (Terms §4.2). It can verify you again at any point in the relationship (Terms §8.3)
- At sign-up
- On deposit
- Before a withdrawal
- At a published amount
- Any time, at the casino’s discretion
CoinCasino KYC levels: what each level asks for
Each CoinCasino KYC level and what it asks for, exactly as CoinCasino publishes them.
Three steps in the AML policy, each unlocked by what you deposit, withdraw or tip.
Source: AML Policy
Players from medium-risk countries reach steps two and three sooner, at $1,000 and $2,500, and high-risk regions are banned.
CoinCasino KYC requirements: every rule, row by row
Every CoinCasino KYC rule, with its clause and source.
Claim vs terms
What the casino says about KYC, what its terms require and when a check is triggered.
What the casino claims
What does CoinCasino say about KYC before you sign up?
- Not published
CoinCasino makes no KYC claim on its homepage, promotions or help center. The help center lists the documents it accepts.
Checked in: CoinCasino homepage
What the terms require
What KYC does CoinCasino require before it pays out?
- PublishedTerms §4.2, §8.3
A picture ID (passport, driver’s license or national ID card) and a recent utility bill showing your name and address (Terms §4.2). Before a withdrawal CoinCasino can add a selfie or a verification call (§8.3).
CoinCasino can use third-party information providers to confirm your identity and “financial worthiness”, and promises to tell you what it obtained (Terms §4.5).
Source: Terms and Conditions
When KYC is triggered
When does CoinCasino ask for KYC?
- Published
Before you bet or withdraw, CoinCasino “may require you to become a verified Customer which includes passing certain checks” (Terms §4.2). It can verify you again at any point in the relationship (Terms §8.3)
- At sign-up
- On deposit
- Before a withdrawal
- At a published amount
- Any time, at the casino’s discretion
The AML policy adds amounts. Step two, an ID check, applies to every deposit over 2,000 EUR and every withdrawal, and step three, source of wealth, to deposits or withdrawals over $5,000 and tips over $3,000. Players from medium-risk countries hit both steps sooner, at $1,000 and $2,500.
Source: Terms and Conditions
What the check asks for
Accepted documents, KYC levels, the KYC provider and source of funds checks.
Accepted documents
What documents does CoinCasino accept for KYC?
- Published
Front and back of a government ID, driver’s license or passport · A selfie of you holding the same document · A bank statement or utility bill issued to you in the last 90 days
The AML policy asks for the ID next to a handwritten note with six random numbers, plus a second photo of your face, and takes proof of address issued in the last three months.
Source: Help center
KYC levels
What are the CoinCasino KYC levels?
- Published
Three steps in the AML policy, each unlocked by what you deposit, withdraw or tip.
Players from medium-risk countries reach steps two and three sooner, at $1,000 and $2,500, and high-risk regions are banned.
Each level is listed in the table above.
Source: AML Policy
KYC provider
Which KYC provider does CoinCasino use?
- Not published
Not named. The privacy notice lists unnamed “Identity verification providers to prevent fraud”, and the AML policy describes electronic checks against “two different databanks” and an AI that reviews accounts.
Checked in: Privacy Policy
Source of funds
Does CoinCasino ask for source of funds?
- Published
Yes, above 5,000 EUR in deposits, in one go or in total. The AML policy asks where the money comes from (business, employment, inheritance, investment or family) and freezes the account until it is clear.
Source: AML Policy
While KYC is pending
What you can do while a check is pending, and how long it takes. Most casinos on this site publish no review time.
Limits during a check
What can you do at CoinCasino while KYC is pending?
- Published
CoinCasino “reserves the right to suspend wagering or restrict Account options on any Account until the required information is received” (Terms §4.2)
Until a step is done, the withdrawal, tip or deposit that triggered it is on hold (AML policy).
Source: Terms and Conditions
Verification time
How long does CoinCasino KYC verification take?
- Not published
No verification review or approval time is published
Checked in the terms, the AML policy and the help center.
Checked in: AML Policy
If you fail or refuse
What happens if you don’t pass KYC, and what your account and wallet are screened against.
If you don’t verify
What happens if you fail or refuse KYC at CoinCasino?
- Published
Terms §5.3 lets CoinCasino close or suspend an account that doesn’t comply with the terms, void its bets and withhold its money, deposit included. The AML policy freezes an account past the source-of-wealth threshold until the source is clear.
Source: Terms and Conditions
Sanctions, PEP and wallet screening
What does CoinCasino screen your account and wallet against?
- Mentioned, never specified
The AML policy says its program follows EU sanctions and restrictive-measures regulations. It names no PEP list and no wallet screening.
Source: AML Policy
Age and document retention
The minimum age, and how long the casino keeps your documents.
Minimum age
How old do you have to be to play at CoinCasino?
- Published
18, or the legal gambling age that applies to you, whichever is higher (Terms §2.1, §3.1.1)
Source: Terms and Conditions
Document retention
How long does CoinCasino keep your documents?
- Published
At least ten years after the business relationship ends, for identification records and for transaction data (AML policy).
Source: AML Policy
CoinCasino KYC research notes: what we checked and what we still don’t know
Our own notes, not the casino’s statements.
KYC settings in the CoinCasino app
The archived app shell (July 1, 2026) carries a build-time configuration with BRAND_KYC_ENABLED true. Its intervention points are identity and proof-of-address checks on withdrawal and deposit, a payment-method check on withdrawal, and a further check on fiat currency use. This is product configuration, not a published policy.
CoinCasino KYC sources: every document behind this tab
5 documents, checked on October 4, 2026. Any of them can change without notice.
- Terms and Conditionshttps://www.coincasino.com/en/terms
- Help centerhttps://www.coincasino.com/en/help
- AML Policyhttps://www.coincasino.com/en/aml-policy
- CoinCasino homepagehttps://www.coincasino.com/en
- Privacy Policyhttps://www.coincasino.com/en/privacy-policy
- 5
- 0
- 1
- 0
The six core questions: what the terms require, when KYC is triggered, accepted documents, limits during a check, verification time and what happens if you don’t verify. “Not published” means CoinCasino says nothing. “Not checked by us” is our gap.
CoinCasino KYC vs other casinos: how its rules compare
CoinCasino answers 5 of the 6 core questions. Across the 24 casinos with a KYC tab, the range is 4 to 6. Each card shows how every casino answers one question, and every name links to that casino’s KYC tab.
What the terms require
All 24 answer this. A casino gets this tab only if it does.
- Published24
CoinCasino 500 Casino, AceBet, BC.Game, BetFury, Chips, and 18 more
When KYC is triggered
All 24 answer this. A casino gets this tab only if it does.
Accepted documents
23 of the 24 publish an answer.
“Not checked by us” is our gap, and it never counts against a casino.
CoinCasino KYC in the full comparison: every casino’s claim next to its terms
One table puts every casino’s KYC claim next to its terms and its triggers. It uses the same records as this tab.
No-KYC claims
Which casinos say “no KYC”, and what do their own terms require?
Every no-KYC claim, quoted and linked, next to the KYC rules in the same casino’s own terms.
Open the full comparison →CoinCasino license: Tobique No. 0000163, and the regulator names the same company
The footer and Terms §1 say 3-102-937894 Limitada runs CoinCasino under Tobique Gaming Commission license No. 0000163. The footer seal opens Tobique’s validator, which shows www.coincasino.com as VALID for that company, and Tobique’s list of license holders gives it a B2C license expiring March 26, 2027. Neither Tobique page prints a number, and Terms §21.6 still calls Gaming Services Provider N.V. its licensing body.
- October 4, 2026
- 4
- Checked at the regulator · Tobique
- 6 of 6 core questions
A license record shows that the licensing relationship was on the regulator’s own record on the day we checked. It says nothing about a casino’s reserves, whether a withdrawal gets paid, how a dispute would end or whether playing is lawful where you live.
We haven’t contacted any regulator or filed a complaint. Every value is the record as it stood on the day we checked, linked so you can check it yourself. Registers and footers can change without notice.
CoinCasino license FAQ: what people ask, answered up front
Quick answers from the regulator’s record and CoinCasino’s own documents.
Which regulator licenses CoinCasino?
The Tobique Gaming Commission, under the Tobique Gaming Act 2023, per the footer, Terms §1 and Tobique’s own validator. The archived pages of our first read claimed an Anjouan license, and the Anjouan register no longer lists coincasino.com.
See the row it came from →Can you check CoinCasino’s license number at the regulator?
No. Tobique’s validator and its list of license holders print no license numbers, so No. 0000163 rests on CoinCasino’s footer and terms. Both Tobique pages name 3-102-937894 Limitada, and the validator lists www.coincasino.com.
See the row it came from →Which body do CoinCasino’s terms send a complaint to?
Gaming Services Provider N.V., which Terms §21.6 calls “our licensing body”. Terms §1 names Tobique as the licensor, and the name appears on neither Tobique’s list of license holders nor the Anjouan register.
See every reading →
CoinCasino license: how it was checked, the number and the holder
The Tobique validator opened from the coincasino.com footer seal names 3-102-937894 Limitada, lists www.coincasino.com as its one registered website and reports “Operating status: VALID” on a page generated Oct 4, 2026. It prints no license number. The Tobique Gaming Commission’s list of license holders, read Oct 4, 2026, has 192 rows. 3-102-937894 Limitada holds a B2C license expiring 2027-03-26. The list has no number, issue date, status or domain column.
There is no regulator number to compare. Neither the validator nor the register prints a license number. The register publishes only these columns: company name, license expiration date, license type.
On the Tobique validator and register: 3-102-937894 Limitada. In the footer and Terms §1: 3-102-937894 Limitada · Costa Rica registration number 3-102-937894.
Checked at the regulator: Checked on the regulator’s own certificate, public register or seal validator. The number, holder and dates shown are the regulator’s, not the casino’s. Checking a Tobique license: The Tobique Gaming Commission publishes a list of license holders with three columns: company name, expiry date and license type. It has no license number, issue date, status or domain column, so the register alone can’t tie a row to a website.
CoinCasino license record: every field, row by row
Every field on CoinCasino’s license record, marked regulator or casino, with its source.
How the license was checked
The regulator record we checked, and what the license seal on the casino’s site shows.
Checked at the regulator
Where was CoinCasino’s license checked?
- Checked at regulator
The Tobique validator opened from the coincasino.com footer seal names 3-102-937894 Limitada, lists www.coincasino.com as its one registered website and reports “Operating status: VALID” on a page generated Oct 4, 2026. It prints no license number. The Tobique Gaming Commission’s list of license holders, read Oct 4, 2026, has 192 rows. 3-102-937894 Limitada holds a B2C license expiring 2027-03-26. The list has no number, issue date, status or domain column.
Records checked: Tobique seal validator, opened from the coincasino.com footer seal · Tobique Gaming Commission list of license holders.
Source: Tobique seal validator, opened from the coincasino.com footer
License seal
What does CoinCasino’s license seal or validator show?
- Checked at regulator
The Tobique validator opened from the coincasino.com footer seal names 3-102-937894 Limitada, lists www.coincasino.com as its one registered website and reports “Operating status: VALID” on a page generated Oct 4, 2026. It prints no license number.
The same page embeds two Tobique forms. One files a complaint, which Tobique says is only for an operator breaching its license, after the dispute has gone to the operator. The other requests self-exclusion for 6, 12 or 24 months or permanently, shared only with operators on the Tobique platform.
Source: Tobique seal validator, opened from the coincasino.com footer
License number and holder
The license number and company the casino prints, checked against the regulator’s record.
License number match
Does CoinCasino’s license number match the regulator’s record?
- Checked at regulator
There is no regulator number to compare. Neither the validator nor the register prints a license number. The register publishes only these columns: company name, license expiration date, license type.
License No. 0000163 appears in the footer and Terms §1. Neither the Tobique validator nor the Tobique list of license holders prints a license number, so the number can’t be matched at the regulator.
Source: Tobique Gaming Commission license holders and CoinCasino terms
License holder
Who holds CoinCasino’s license?
- Checked at regulator
On the Tobique validator and register: 3-102-937894 Limitada. In the footer and Terms §1: 3-102-937894 Limitada · Costa Rica registration number 3-102-937894.
Source: Tobique seal validator, opened from the coincasino.com footer and CoinCasino terms
Dates, domains and type
Issue and expiry dates, licensed domains and license type, as the record shows them. A date on a register isn’t a ruling on the license.
Issue and expiry dates
When does CoinCasino’s license expire?
- Checked at regulator
Expiring March 26, 2027, per the Tobique register. The register publishes no issue date. That date falls 173 days after October 4, 2026, the day we checked the record.
Licensed domains
Which domains does CoinCasino’s license cover?
- Checked at regulator
www.coincasino.com, the one registered website on the Tobique validator.
The validator lists one registered website. The Tobique register publishes no domains. On Oct 4, 2026 the same register row lists one domain, casinopayservice.com. coincasino.com is no longer on it.
Source: Tobique seal validator, opened from the coincasino.com footer
License type
What type of license does CoinCasino hold?
- Checked at regulator
B2C
Licensing authority
Who issued the license and under which law, and whether the casino’s documents agree.
Licensing authority
Who issued CoinCasino’s license?
- Two answers
Tobique Gaming Commission, New Brunswick, Canada, under the Tobique Gaming Act 2023.
Casino documentTerms §21.6The other reading: “Should all efforts to resolve a dispute to the Customer’s satisfaction have failed, the Customer has the right to lodge a complaint with our licensing body Gaming Services Provider N.V.”
Terms §1 names the Tobique Gaming Commission as the licensor. Terms §21.6 still names “our licensing body Gaming Services Provider N.V.”, which appears on neither the Tobique list of license holders nor the Anjouan register.
Terms §1: “CoinCasino.com has passed all regulatory compliance and is legally authorized to conduct gaming operations for any and all games of chance and wagering, under License Number: 0000163 issued by the Tobique Gaming Commission.”
Source: Tobique seal validator, opened from the coincasino.com footer and CoinCasino terms and CoinCasino terms
CoinCasino license: one disagreement on the record
Each card sets one record against another and labels where each reading came from. Where a casino footer and a register differ, the register is the one you can check.
The terms name Tobique as the licensor, then send complaints to a different licensing body.
- Regulator record
Tobique seal validator
3-102-937894 Limitada, registered website www.coincasino.com, operating status VALID.
- Casino document
Terms §1
“CoinCasino.com has passed all regulatory compliance and is legally authorized to conduct gaming operations for any and all games of chance and wagering, under License Number: 0000163 issued by the Tobique Gaming Commission.”
- Casino document
Terms §21.6
“Should all efforts to resolve a dispute to the Customer’s satisfaction have failed, the Customer has the right to lodge a complaint with our licensing body Gaming Services Provider N.V.”
Why they differ: Terms §1 names the Tobique Gaming Commission as the licensor. Terms §21.6 still names “our licensing body Gaming Services Provider N.V.”, which appears on neither the Tobique list of license holders nor the Anjouan register.
CoinCasino license research notes: what we checked and what we still don’t know
Our own notes, not the regulator’s or the casino’s statements.
The Anjouan license CoinCasino used to claim
Until our first read, CoinCasino’s pages pointed at Anjouan. The archived homepage (December 1, 2025) claimed ALSI-142311005-FI2, and on Sep 9, 2026 the Anjouan register listed coincasino.com on that license under Igloo Ventures SRL, while the archived terms named EOD Code SRL as owner. By Oct 4, 2026 the footer and terms named Tobique license No. 0000163 and 3-102-937894 Limitada, and the Anjouan row no longer listed coincasino.com.
CoinCasino license sources: every record behind this tab
4 documents: regulator records first, then CoinCasino’s own. Registers and footers can change without notice.
- Tobique seal validator, opened from the coincasino.com footerhttps://validate.thetgc.ca/validate?domain=www.coincasino.com&seal_id=ab95f95373b8b1c3fab539457e750ed7c604b133e85cb55a1ccb7fce8506130fe6904d1bac811062386ba5bb8d805560&stamp=782aacb524b74bfb4e99e428e33e841f
- Tobique Gaming Commission license holdershttps://thetgc.ca/license-holders/
- CoinCasino termshttps://www.coincasino.com/en/terms
- CoinCasino homepage footerhttps://www.coincasino.com/en
- 6
- 0
- 0
- 0
The six core questions: how the license was checked, the number match, the holder, the dates, the domains and the authority. “Not published” means CoinCasino or its register says nothing. “Not checked by us” is our gap.
CoinCasino license vs other casinos: how the record compares
CoinCasino answers 6 of the 6 core questions. Across the 24 casinos with a license tab, the range is 5 to 6. Each card shows how every casino answers one question, and every name links to that casino’s license tab.
How the license was checked
All 24 answer this. A casino gets this tab only if it does.
- Published24
CoinCasino 500 Casino, AceBet, BC.Game, BetFury, Chips, and 18 more
License number match
All 24 answer this. A casino gets this tab only if it does.
License holder
All 24 answer this. A casino gets this tab only if it does.
“Not checked by us” is our gap, and it never counts against a casino.
CoinCasino license in the full comparison: every license record next to its footer
One table shows every casino’s license number and holder next to the regulator’s record, grouped by regulator and never ranked. It uses the same records as this tab.
Licenses at the regulator
Is the license number in the footer the one the regulator holds?
License numbers as each casino prints them, checked against the regulator’s register or certificate, and what a license doesn’t prove.
Open the full comparison →CoinCasino restricted countries: 33 entries, the US, the UK and Australia among them
CoinCasino’s Terms §3.1.3 bar 33 entries, from Afghanistan to Zimbabwe, and the list covers you whether you live there or just connect from there. The US, the UK, Australia, France, Germany, the Netherlands, Spain and the Canadian Province of New Brunswick are all on it. §3.1.2 then bars any country where online gambling is prohibited for residents, and §2.4 bans VPNs.
- Documents checked October 4, 2026
- 4 sources cited
- 33 distinct territories named
- 4 of 8 core questions answered by CoinCasino
Every list here is the casino’s own, not legal advice. We don’t say whether online gambling is allowed where you live, and a country missing from a list isn’t permission. Casinos change these lists without notice.
We haven’t tried signing up from any country.
Don’t use a VPN, a mirror site or a fake address to get around a geo-block. Casinos that publish a penalty name a breach of terms, an account closed without notice or a forfeited balance.
CoinCasino restricted countries FAQ: what people ask, answered up front
Quick answers from CoinCasino’s own restricted list and terms.
Does CoinCasino’s ban follow where you live or where you are?
Both. Terms §3.1.3 applies if you are “a resident of one of the following countries, or accessing the Website from one of the following countries”, and §2.4 bans any VPN or proxy that hides your real location.
See the row it came from →What happens to a CoinCasino account opened from a blocked country?
CoinCasino can end it (Terms §3.4), void its bets and withhold the balance, deposit included (§5.3). It also “cannot guarantee successful processing of withdrawals or refunds” for anyone who breaks the restricted-use rules (§8.7).
See the row it came from →Did CoinCasino’s restricted list change?
Yes. The archived terms of September 14, 2025 listed 32 entries, Bulgaria and Malta among them. The live list has 33 and adds Australia, Austria, China, France, Germany, the Netherlands, Russia, Spain, the UK and New Brunswick, among others.
See the full list →
CoinCasino restricted countries: the list, whether it’s complete, and where else it appears
- Published
Terms §3.1.3 names 33 entries. The United States, the United Kingdom, Australia, France, Germany, the Netherlands and Spain are all on it, and so is the Canadian Province of New Brunswick.
- Published
Terms §3.1.2 adds any country where online gambling is prohibited for residents, which is wider than the list and isn’t enumerated. The list itself says Restricted Territories “include, but are not limited to” the names it gives.
- Not published
One list only. The AML policy bans “high risk” regions without naming them, and the sportsbook rules say only that events and markets “may vary by jurisdiction”.
CoinCasino restricted countries list: every territory it names
33 distinct names across 1 published list, sorted A to Z so you can find yours. A filled dot means that document names the territory.
Terms §3.1.3
CasinoThe casino won’t take players from these territories. 33 entries, listed in Terms and Conditions.
CoinCasino publishes one list. A missing country only means CoinCasino didn’t print it, so check whether the list is complete (below) before you read anything into a gap.
CoinCasino restricted countries: every territory rule, row by row
Every CoinCasino restricted country rule, with its clause and source.
The restricted list
The restricted countries list, where else it appears and whether it’s complete.
Restricted countries
Which countries does CoinCasino block?
- Published
Terms §3.1.3 names 33 entries. The United States, the United Kingdom, Australia, France, Germany, the Netherlands and Spain are all on it, and so is the Canadian Province of New Brunswick.
The archived terms (September 14, 2025) listed 32 entries under §4.1.3, Bulgaria and Malta among them. The live list in §3.1.3 has 33 entries and adds Australia, Austria, China, France, Germany, the Netherlands, Russia, Spain, the United Kingdom and the Canadian Province of New Brunswick, among others.
Source: Terms and Conditions
Second list
Does CoinCasino publish the same list anywhere else?
- Not published
One list only. The AML policy bans “high risk” regions without naming them, and the sportsbook rules say only that events and markets “may vary by jurisdiction”.
Checked in: AML Policy
Whether the list is complete
Is CoinCasino’s restricted list complete?
- Published
Terms §3.1.2 adds any country where online gambling is prohibited for residents, which is wider than the list and isn’t enumerated. The list itself says Restricted Territories “include, but are not limited to” the names it gives.
Source: Terms and Conditions
How far the block reaches
The license and the game providers can block countries the casino’s own list leaves out.
What the license covers
Does CoinCasino’s license restrict the same countries?
- Not published
Tobique publishes no excluded-territory list on its validator, its list of license holders or its General Code of Practice. CoinCasino’s own list bars the Canadian Province of New Brunswick, the province the Tobique Gaming Commission is in.
Checked in: Tobique seal validator
Game provider blocks
Do game providers block countries CoinCasino accepts?
- Not published
Not published. No studio-level restriction list appears in the terms or the sportsbook rules
The sportsbook rules say the events and markets on offer “may vary by jurisdiction” and name none.
Checked in: Terms and Conditions
What the rule covers
Whether the ban follows where you live or where you are, the VPN rules and how the casino checks your location.
Residence or location
Does CoinCasino’s ban follow where you live or where you are?
- Published
Both. Terms §3.1.3 applies if you are “a resident of one of the following countries, or accessing the Website from one of the following countries”.
Source: Terms and Conditions
Using a VPN
Can you use a VPN at CoinCasino?
- Published
Terms §2.4 forbids using a VPN, proxy or similar service that masks or manipulates your real location.
Source: Terms and Conditions
How location is checked
How does CoinCasino check your location?
- Not published
Not described. The terms bar access from listed countries and VPN use, but no document says how CoinCasino checks where you are.
On Sep 9, 2026 our requests from a European address got a geo-block page. On Oct 4, 2026 the site loaded in our browser.
Checked in: Terms and Conditions
Playing from a restricted country
What happens to your account and balance, and what you see from a blocked country.
What happens to the account
What happens to your CoinCasino account if you play from a restricted country?
- Published
Using the Service from a restricted country breaks Terms §3.1. CoinCasino can then terminate the account (§3.4), void its bets and withhold its balance, deposit included (§5.3), and it “cannot guarantee successful processing of withdrawals or refunds” (§8.7).
Source: Terms and Conditions
What a blocked player sees
What do you see at CoinCasino from a blocked country?
- Published
A geo-block page served with HTTP 403. Its only text is “Our services are currently unavailable in your location.” and a support address (seen on Sep 9, 2026).
Source: CoinCasino homepage
Everywhere else
Any claim about where the casino is open, and who it says must check local law.
Where the casino says it’s open
Where does CoinCasino say it’s available?
- Not published
CoinCasino names no country where it is open. Terms §2.3 says only that you must be “a resident in a jurisdiction that allows gambling”.
Checked in: Terms and Conditions
Local law
Who does CoinCasino make responsible for local law?
- Published
Terms §2.3 makes it “your sole responsibility to ensure that your use of the service is legal”, and §7.8 adds “It is your responsibility to know the laws concerning online gambling in your country of domicile.”
Source: Terms and Conditions
CoinCasino restricted-country sources: every document behind this tab
4 documents, checked on October 4, 2026. Any of them can change without notice.
- Terms and Conditionshttps://www.coincasino.com/en/terms
- AML Policyhttps://www.coincasino.com/en/aml-policy
- Tobique seal validatorhttps://validate.thetgc.ca/validate?domain=www.coincasino.com&seal_id=ab95f95373b8b1c3fab539457e750ed7c604b133e85cb55a1ccb7fce8506130fe6904d1bac811062386ba5bb8d805560&stamp=782aacb524b74bfb4e99e428e33e841f
- CoinCasino homepagehttps://www.coincasino.com/en
- 4
- 0
- 4
- 0
The eight core questions: the list, a second list, whether it’s complete, what the license covers, game provider blocks, what happens to the account, VPN rules and location checks. “Not published” means CoinCasino says nothing. “Not checked by us” is our gap.
CoinCasino restricted countries vs other casinos: how its lists compare
CoinCasino answers 4 of the 8 core questions. Across the 22 casinos with a countries tab, the range is 4 to 8. Each card shows how every casino answers one question, and every name links to that casino’s countries tab. CoinCasino names 33 distinct territories, the tenth longest list of the 22. The lists run from 9 to 85 names. A longer list means a more detailed document, not a stricter casino.
Restricted countries
All 22 answer this. A casino gets this tab only if it does.
Second list
17 of the 22 publish an answer.
Whether the list is complete
21 of the 22 publish an answer.
“Not checked by us” is our gap, and it never counts against a casino.
CoinCasino complaints: 3 days to dispute a bet, then a “licensing body” Tobique doesn’t list
You complain to Customer Service from your registered email, or to complaints@coincasino.com (Terms §21.1). It aims to answer within a few days and at most 28 (§21.3), and it won’t honor a dispute raised more than three days after the wager is decided (§21.4). Past management, the terms name “our licensing body Gaming Services Provider N.V.”, with no address or form. Tobique, the regulator the footer names, wants disputes still open after 2 months sent to an approved ADR body, and CoinCasino names none.
- Documents checked October 4, 2026
- 5 sources cited
- Regulator route checked
- 5 of 6 core questions answered by CoinCasino
Where the regulator describes a different route from the casino, the regulator’s route is the one you’d have to use. This is the casino’s published route, not legal advice.
Our support-chat tests are coming soon. We haven’t filed a complaint or used a self-exclusion tool at any casino. Each rule is dated and linked to its source, and casinos can change them without notice.
CoinCasino complaints FAQ: what people ask, answered up front
Quick answers from CoinCasino’s own documents and its regulator.
How long do you have to dispute a bet at CoinCasino?
Three days from when the wager is decided, and after that “No claims will be honoured” (Terms §21.4). Results become final after 72 hours (§11.2). CoinCasino aims to reply within a few days and in any case within 28 days of receipt (§21.3).
See the row it came from →Where does a CoinCasino complaint go after management?
To “our licensing body Gaming Services Provider N.V.” (Terms §21.6), with no address, form, deadline or license number. Tobique, the regulator the footer names, sends disputes still open after 2 months to an approved ADR body, and the terms name none.
See both readings →How do you self-exclude at CoinCasino?
Through support, and the two documents disagree. Terms §5.9 makes it an email that lasts “until your further notice”. The responsible gambling page has you pick 6 months to 5 years, which can’t be undone early.
See the self-exclusion rules →
CoinCasino complaint route: where it starts, where it goes, and who is named
- Published
The Customer Service Department, via the links on the Website, from your registered email address (Terms §21.1)
- Two answers
Customer Service first, then escalation to management (Terms §21.5), then a complaint to “our licensing body Gaming Services Provider N.V.” (Terms §21.6)
Two readings. See both.
- Not published
No ADR provider is named in any CoinCasino document we read
CoinCasino complaint and self-exclusion terms: every rule, row by row
Every CoinCasino complaint and self-exclusion rule, with its clause and source.
Complaining to the casino
Where to complain, the deadlines on both sides, the complaints clause, the form and who settles a disputed bet.
Where a complaint starts
How do you file a complaint with CoinCasino?
- Published
The Customer Service Department, via the links on the Website, from your registered email address (Terms §21.1)
complaints@coincasino.com, listed in the footer next to support@coincasino.com.
Source: Terms and Conditions
Complaint deadlines
What are the CoinCasino complaint deadlines?
- Published
Reasonable endeavors “within a few days”, and in any event within 28 days of receipt (Terms §21.3). Disputes must be lodged within three days of the wager being decided, and “No claims will be honoured after this period” (Terms §21.4).
All posted results are final after 72 hours (Terms §11.2)
Source: Terms and Conditions
Complaints clause
Which CoinCasino terms clause covers complaints?
- Published
Terms §21, “Complaints”
Source: Terms and Conditions
Complaint form
Does CoinCasino have a complaint form?
- Not published
No complaint form. Complaints go by email from your registered address (Terms §21.1), and the footer lists complaints@coincasino.com
Checked in: Terms and Conditions
Liability when a complaint is handled
Who settles a disputed bet at CoinCasino?
- Published
Terms §21.2 states in capitals that CoinCasino takes no liability whatsoever to you or any third party when responding to a complaint or acting on one
Source: Terms and Conditions
Message retention
How long does CoinCasino keep your support messages?
- Not published
No period for support messages. The privacy notice keeps personal data “for as long as reasonably necessary” and longer “in the event of a complaint”
Checked in: Privacy Policy
Escalating past the casino
The escalation route, the ADR body, the regulator, and the law and courts the terms pick. Those courts are often not in the country that issued the license.
Escalation route
Where can you escalate CoinCasino complaints?
- Two answers
Customer Service first, then escalation to management (Terms §21.5), then a complaint to “our licensing body Gaming Services Provider N.V.” (Terms §21.6)
The other document: “Licensed and regulated by the Tobique Gaming Commission, under License No. 0000163.”
Terms §1 names the Tobique Gaming Commission as the licensor. Terms §21.6 still names “our licensing body Gaming Services Provider N.V.”, which appears on neither the Tobique list of license holders nor the Anjouan register.
The terms give no address, form, deadline or license number for Gaming Services Provider N.V. The name appears on neither the Tobique list of license holders nor the Anjouan register, and Terms §1 names Tobique as the licensor.
Source: Terms and Conditions and Site footer
Named ADR body
Does CoinCasino name an ADR body?
- Not published
No ADR provider is named in any CoinCasino document we read
Checked in: the documents listed below
What the regulator says
Can you complain to CoinCasino’s regulator?
- Published
Tobique’s General Code of Practice makes licensees investigate complaints first and refer any dispute still unresolved after 2 months to an approved ADR entity, whose decision binds both sides (§29.3, §29.8).
The Tobique validator opened from the coincasino.com seal carries a complaint form. Tobique says to use it only when an operator breaches its license, after taking the dispute to the operator.
Source: Tobique General Code of Practice
Governing law and courts
Which law and courts govern CoinCasino’s terms?
- Published
Costa Rica (Terms §25.6)
Source: Terms and Conditions
Class actions and jury trial
Do CoinCasino’s terms waive class actions or jury trials?
- Not published
The terms contain no class-action, jury or arbitration clause
Checked in: Terms and Conditions
Self-exclusion and limits
Self-exclusion, deposit limits, cool-offs, account closure and inactive accounts.
Self-exclusion
How do you self-exclude at CoinCasino?
- Two answers
Email Customer Support from your registered address saying you wish to SELF-EXCLUDE. The request “will take effect within 24 hours from the moment of its receipt”, and the account is disabled “until your further notice” (Terms §5.9)
The other document: Message Support and choose “a time span between 6 months and 5 years”. The exclusion “cannot be undone for a set period of time”, and opening a new account during it can get the original account banned for good (Responsible Gambling page)
The terms make self-exclusion an email that lasts until you say otherwise. The responsible gambling page sets 6 months to 5 years and won’t lift it early.
The Tobique validator page carries its own self-exclusion form, with periods of 6, 12 or 24 months or permanent. Tobique shares the request only with operators on its platform.
Periods, waiting period and balance rules are in the self-exclusion table below.
Source: Terms and Conditions and Responsible Gambling page
Deposit, loss and wager limits
Can you set deposit limits at CoinCasino?
- Not published
Not published. The responsible gambling page advises you to “Set yourself a deposit limit” and describes no tool to do it
Loss limits: Not published. Wager limits: Not published. Reality check: Not published.
Checked in: Responsible Gambling page
Time-out or cool-off
Does CoinCasino offer a cool-off or time-out?
- Not published
Not published. Self-exclusion is the only control, and its shortest period on the responsible gambling page is six months
Checked in: Responsible Gambling page
Account closure
How do you close your CoinCasino account?
- Published
You can close the account at any time by emailing Customer Support from your registered address (Terms §5.11)
Source: Terms and Conditions
Inactive accounts
What happens to an inactive CoinCasino account?
- Published
After twelve months without a login, a bet or other account activity, an account in credit is charged €5 a month. You are told in the eleventh month and can always log in and withdraw (Terms §6.1–§6.3)
To withdraw from an account that is inaccessible, dormant, locked or closed, you contact Customer Service (Terms §8.5)
Source: Terms and Conditions
Dormancy fee
Does CoinCasino charge a dormancy fee?
- Published
€5 or currency equivalent per calendar month after twelve consecutive months without account activity, while the account is in credit, with notice in the eleventh month. If the balance is under €5, the fee takes what is left (Terms §6.1–§6.3)
Source: Terms and Conditions
Gambling help links
Which gambling help groups does CoinCasino link to?
- Published
Gambling Therapy, for a self-test and support (Responsible Gambling page)
The page also links a commercial list of internet filters (famisafe.wondershare.com) for parents.
Source: Responsible Gambling page
CoinCasino complaints and self-exclusion: 2 rules have two published answers each
Both readings come from CoinCasino, checked the same day. Follow one document’s route and you can be refused under the other’s rule.
Escalation route
Customer Service first, then escalation to management (Terms §21.5), then a complaint to “our licensing body Gaming Services Provider N.V.” (Terms §21.6)
Source: Terms and Conditions
“Licensed and regulated by the Tobique Gaming Commission, under License No. 0000163.”
Terms §1 names the Tobique Gaming Commission as the licensor. Terms §21.6 still names “our licensing body Gaming Services Provider N.V.”, which appears on neither the Tobique list of license holders nor the Anjouan register.
Self-exclusion
Email Customer Support from your registered address saying you wish to SELF-EXCLUDE. The request “will take effect within 24 hours from the moment of its receipt”, and the account is disabled “until your further notice” (Terms §5.9)
Source: Terms and Conditions
Message Support and choose “a time span between 6 months and 5 years”. The exclusion “cannot be undone for a set period of time”, and opening a new account during it can get the original account banned for good (Responsible Gambling page)
The terms make self-exclusion an email that lasts until you say otherwise. The responsible gambling page sets 6 months to 5 years and won’t lift it early.
CoinCasino self-exclusion: as its two documents describe it
CoinCasino’s self-exclusion rules in its own words or a close paraphrase, checked on October 4, 2026.
Email Customer Support from your registered address saying you wish to SELF-EXCLUDE. The request “will take effect within 24 hours from the moment of its receipt”, and the account is disabled “until your further notice” (Terms §5.9)
The terms make self-exclusion an email that lasts until you say otherwise. The responsible gambling page sets 6 months to 5 years and won’t lift it early.
The Tobique validator page carries its own self-exclusion form, with periods of 6, 12 or 24 months or permanent. Tobique shares the request only with operators on its platform.
Source: Terms and Conditions and Responsible Gambling page
A cell that says a rule isn’t published is about CoinCasino. “Not recorded by us” is our gap. The criteria shortlist checks every casino for self-service self-exclusion with a published period, from these same documents.
CoinCasino complaints research notes: what we checked and what we still don’t know
Our own notes, not the casino’s statements.
What the Tobique license requires
Tobique’s General Code of Practice requires licensees to offer at least one of a deposit limit, a loss limit or a time-played reminder (§18.5). CoinCasino publishes advice to set limits and no tool. Tobique’s code sends disputes unresolved after 2 months to an approved ADR entity. CoinCasino names none and points to a licensing body that is not on the Tobique list.
The deposit-limit tool the old homepage advertised
The archived homepage said CoinCasino offers two-factor authentication and “responsible gambling tools, such as deposit limits”. The live responsible gambling page advises you to set a deposit limit and describes no tool to do it.
CoinCasino complaints sources: every document behind this tab
5 documents, checked on October 4, 2026. Any of them can change without notice.
- Terms and Conditionshttps://www.coincasino.com/en/terms
- Site footerhttps://www.coincasino.com/en
- Tobique General Code of Practicehttps://thetgc.ca/wp-content/uploads/2026/09/TGC-General-Code-of-Practice-V2.0.pdf
- Responsible Gambling pagehttps://www.coincasino.com/en/responsible-gambling
- Privacy Policyhttps://www.coincasino.com/en/privacy-policy
- 5
- 0
- 1
- 0
The six core questions: where a complaint starts, the escalation route, the deadlines, the ADR body, what the regulator says and how self-exclusion works. “Not published” means CoinCasino says nothing. “Not checked by us” is our gap.
CoinCasino complaints compared: how its route stacks up
CoinCasino answers 5 of the 6 core questions. Across the 24 casinos with a complaints tab, the range is 3 to 6. Each card shows how every casino answers one question, and every name links to that casino’s complaints tab.
Where a complaint starts
All 24 answer this. A casino gets this tab only if it does.
- Published24
CoinCasino 500 Casino, AceBet, BC.Game, BetFury, Chips, and 18 more
Escalation route
15 of the 24 publish an answer.
Named ADR body
5 of the 24 publish an answer.
“Not checked by us” is our gap, and it never counts against a casino.
CoinCasino self-exclusion compared: every casino scored the same way
The shortlist checks every casino against the same six published terms, including self-service self-exclusion for a published period. It uses the same research as this tab.
Criteria shortlist
Which crypto casinos meet every published term we can check?
Every casino we cover, checked against the same published terms and grouped by how many it meets, A to Z in each group. A shortlist, not a ranking.
Open the criteria shortlist →CoinCasino bet data: ten masked usernames carried 40.78% of stake, and the feed shows no stable player IDs
We counted every figure on this tab from the bets CoinCasino’s public feed showed in this window. None of it comes from CoinCasino itself.
- 291,521
- 168
- Sep 16–23, 2026
- $2.8M
- 242.37%
- Payout ÷ stake in this feed
- $3.9M
About the CoinCasino feed
- Source: Public feed · settled bets in USD. Currencies and settled bets.
- Without its 100 biggest payouts, the payout ratio drops from 242.37% to 234.89%.
CoinCasino bet data: key findings
40.78%
CoinCasino stake bunches up on a few masked usernames
10 masked usernames placed $1.13M of stake across 11,510 bets. Who is behind each one is unknown.
Masked usernames are display labels, not stable identities.
22
CoinCasino bets come in fiat as well as crypto
14 crypto, 7 fiat and 1 unidentified currency label appear in the feed, and every total here is priced in USD.
A currency label is the currency a bet was shown in, not proof of what the player deposited.
14.09%
CoinCasino’s 100 biggest payouts move the payout ratio
Those 100 bets hold 14.09% of all payout. Take them out and the payout ratio drops to 234.89%.
The feed is a selected slice of play, so both ratios describe the bets it shows, not what CoinCasino pays.
CoinCasino payout ratio: 242.37% of stake paid back
CoinCasino players won $3.9M on the bets we captured.
242.37%
Payout ÷ stake across 291,521 priced bets (100.0% of the feed). It’s a feed ratio, not a game’s RTP.
- Stake captured$2.8M
- Paid back$6.7M
Where CoinCasino ranks: #2 of 15 on best payout ratio
- #2Best payout ratio$6,719,436.02 paid out on $2,772,425.36 staked242.37%
- #11Highest volume$2,772,425.36 staked in 168 hours$16.50K/hr
- #15Most active feeds291,521 bets in 168 hours1.74K/hr
- #6Largest player netPlayers finished $3,947,010.65 up+$3.95M
- #10Average bet$2,772,425.36 staked over 291,521 bets$9.51
Most played games at CoinCasino
CoinCasino top games
CoinCasino currencies: EUR on 27.1% of bets
- EUR27.1%
- USDT20.8%
- SOL13.6%
- ETH11.2%
- BTC5.6%
- XRP4.4%
- USDC4.4%
- CAD4.0%
- LTC2.3%
- USD2.1%
When CoinCasino is busiest: Mon 07:00 UTC
Quietest hour: Fri 04:00 UTC. Busiest hours at every casino
CoinCasino bet data since Jul 12, 2026: 2,743,305 bets
- Jul 12, 2026
- Sep 23, 2026
- 2,743,305
- 1,556
- 88.3%
- Legacy of Dead
How we captured the CoinCasino bet data
Our collector reads CoinCasino’s public bet feed, the live bets list on its own site. It stores every bet with the time we captured it. This tab covers the last seven days of capture, or the whole capture if it ran shorter. A public feed isn’t CoinCasino’s full record, and our capture has gaps. Every figure here describes what the feed showed. How to read the data








